Spreen Acura

Great customer service friendly associates. Was there for about 4 hours but it was worth the wait they worked with me and got a great deal on the vehicle I purchased wasn't too happy with the color but still about 4 hours but it was worth the wait they worked with me and got a great deal on the vehicle I purchased wasn't too happy with the color but still went home with it. More

I just want to say that Chris was a pleasure to work with! He answered all my question and even some I didn’t know I had. with! He answered all my question and even some I didn’t know I had. More

Christopher Foltz was excellent and very professional. My perception and experience with him was kind, patient and caring. I’m 77 years old so those qualities and attributes I appreciate. Thank you Chris! O perception and experience with him was kind, patient and caring. I’m 77 years old so those qualities and attributes I appreciate. Thank you Chris! On the other hand my experience with Jerimiah Sander was not very pleasant. I felt he was very impatient, curt and sarcastic. For example, I needed to read some of the paperwork he presented to me. He decided to tell me about the form(s) in a tone I did not care for and minimized its importance to hurry me along. I did not appreciate his conduct and in a position of Financial Advisor/Preparer he should know better and exercise more patience ESPECIALLY when interacting with senior citizens! My last concern is Mr. Foltz spoke to a manager while I was there and the manager NEVER came over to introduce himself/herself during the vehicle pricing negotiation. I feel the manager should have come to the office with Chris and introduced himself/herself. Especially since the vehicle price settlement lasted almost 1 hour. I think the manager’s actions were rude and very impersonal. It was not Chris’ fault but I certainly hold the Manager/Team Manager accountable. Let’s be sure to inform this Manager that excellent customer service means presenting one’s self in person to the customer. After more than two rounds of not accepting the price offer of the vehicle, certainly a manager should come to the office with Chris. Very disappointing again NOT with Chris but the Manager on duty on June 17th at approximately 2 pm. More

Sales rep is Good and friendly, everything is explained to me very well, all paper work is organize, things going very smoothly the entire progress. to me very well, all paper work is organize, things going very smoothly the entire progress. More

I had a great car buying experience at Spreen Acura. I would highly recommend this dealership to friends and family. My first experience here will keep me coming back for years to come. Thanks Chris for m would highly recommend this dealership to friends and family. My first experience here will keep me coming back for years to come. Thanks Chris for making my car buying experience quick and easy. More

Since the minute I arrived I was received by associate Paolo Gonzales. He was very attentive and helped us out with any questions that we had. Great customer service and I appreciated the fact that they w Paolo Gonzales. He was very attentive and helped us out with any questions that we had. Great customer service and I appreciated the fact that they were not pressuring us in any way. More

Great job through all the process chris and did a fantatastic job.excellent communication w chris and really appreshiated the traspirancy throught the process. The expiriance made me feel great remai fantatastic job.excellent communication w chris and really appreshiated the traspirancy throught the process. The expiriance made me feel great remaining loyal to Acura. Thank you again for the wonderful experience! More

Service was quick, I worked with a new salesman who was learning but very relatable and easy to talk with, more back and forth with price than I would’ve liked and rather than take the paperwork I had for learning but very relatable and easy to talk with, more back and forth with price than I would’ve liked and rather than take the paperwork I had for financing the day of they had me do a run a round and ended up giving them exact same paperwork a week later to get everything squared away More

The service was done quickly. the wash was good. Bobby gave a great serivce. The cool water was perfect. I wish the service prices were cheaper, though. gave a great serivce. The cool water was perfect. I wish the service prices were cheaper, though. More