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Spreen Acura

Riverside, CA

4.7
1,297 Reviews

8101 Auto Dr

Riverside, CA

92504

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1,297 Reviews of Spreen Acura

March 30, 2021

The salesperson was not pushy and I got exactly what I wanted. Finance was also kind and help me understand the cost and found that the tax was incorrect and corrected. More

by PXCHHIM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Faith
Mar 30, 2021 -

Spreen Acura responded

We are very happy to have provided you with such a positive experience working with Faith ! We sincerely value your business and look forward to your next visit.

March 29, 2021

My salesman Chris Foltz was absolutely amazing and showed me every detail about the car I was purchasing. Daniel G. In finance was excellent as well. Overall great customer service all around! More

by monabrilue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Foltz, Daniel Garcia
Mar 29, 2021 -

Spreen Acura responded

Thank you, Mona, so much for choosing Spreen Acura! Congrats on your new purchase, and let us know if we can be of any more assistance!

March 29, 2021

Sales Rep Jeremiah was Spectacular to work with. We were in a time crunch and let him know from the beginning and he respected our time and was quick and professional from beginning to end. We cannot say en More

by MEL120702
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerimiah Sander, Omar Ruvalcaba
Mar 29, 2021 -

Spreen Acura responded

Thank you for taking the time to share your thoughts on working with Jerimiah. We're glad to hear he delivered such a great experience! Providing a positive experience is our top priority, so we're disappointed to hear that your finance visit didn't measure up. Thank you for bringing it to our attention and would love the opportunity to touch base with you and address your concerns. Please reach out to management at acuramgr@spreen.net at your convenience.

March 29, 2021

Maureen was great.. she was patient and very thorough. She didn’t pressure me but was knowledgeable. Maureen made me fee comfortable and appreciated. A great experience More

by KECREN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maureen
Mar 30, 2021 -

Spreen Acura responded

Here at Spreen Acura, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Maureen. We appreciate your review!

March 28, 2021

Thank you for our great buying experience. We have purchased several new cars from Spreen and we plan to buy again from Spreen in the future. More

by JACOBNAYLOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Garcia, Edgar Ambriz
Mar 28, 2021 -

Spreen Acura responded

Congratulations on your new vehicle, Jacob! It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you again for choosing Spreen Acura! We appreciate your business, Jacob!

March 28, 2021

staff is always very courteous and I'm happy to continue bringing my vehicle to Spreen for service. I don't have to worry about things being done correctly the first time, I've never had an issue with any r More

by ARROCENA7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiel Lucas, Robert Howard
Mar 28, 2021 -

Spreen Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Spreen Acura. Please don't hesitate to reach out if you need anything else. We're always happy to help!

March 27, 2021

Very nice people helping us to get a good deal we get what we really wants , treat us with respect and make us feel good More

by RAFAELAVILA1113
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Rushing, Ryan Moody, Jerimiah Sander, Edgar Ambriz
Mar 27, 2021 -

Spreen Acura responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Spreen Acura! Congratulations on your new vehicle, Rafaela!

March 26, 2021

Bobby is always very good when I bring in my 2013 TL for service. This time was a major repair that took a good 7.5-8 days but Bobby got me in a courtesy car right away and kept me well informed throughout More

by LAMBERTGT1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Howard
Mar 27, 2021 -

Spreen Acura responded

Thank you for taking the time to leave us this great review. We're looking forward to sharing this review with Bobby and our team. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spreen Acura.

March 26, 2021

My RDX was not detailed. Little white hairs everywhere. An old French fry on the passenger side. Had to make another trip over and spend 2 1/2 hours waiting to be completed, my time is valuable too! Was no More

by MLEICHTY1
Friendliness
Recommend Dealer
No
Employees Worked With
Edgar Ambriz
Apr 12, 2021 -

Spreen Acura responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Thank you for your time.

March 25, 2021

Accommodating staff. Professional treatment. Ended up surrendering my RDX 2018 and leasing a new RDX 2021. Happy enough with Spreen Acura. Edgar was good man More

by ARDOGALINATO671
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Garcia, Edgar Ambriz
Mar 26, 2021 -

Spreen Acura responded

Thank you for taking the time to share your thoughts on working with Edgar on your new lease. We're glad to hear he delivered such a great experience!

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