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Spreen Acura

Riverside, CA

4.7
1,297 Reviews

8101 Auto Dr

Riverside, CA

92504

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1,297 Reviews of Spreen Acura

June 30, 2020

Service department individuals are always kind and courteous. The service however was much longer than I expected. 2 hours 15 min. Instead of 1 hour to check my oil for the consumption test. More

by REINALAVIN
Recommend Dealer
Yes
Employees Worked With
Robert Howard
Jul 01, 2020 -

Spreen Acura responded

Thank you so much for sharing your feedback! We're glad to hear that our service team provided a pleasant experience. We do apologize for the longer than expected wait and hope you will give us an opportunity to do better next time. Thank you for choosing Spreen Acura!

June 28, 2020

Although my car is great...you must know that it was received in a non detailed state. The wheels were filthy as well as the windows and carpets. Unacceptable condition! Would love a cleaning ! Now. More

by KAJRN64
Recommend Dealer
Yes
Employees Worked With
Jerimiah Sander, Omar Ruvalcaba, Edgar Ambriz, Dustin Hornkohl
Jun 28, 2020 -

Spreen Acura responded

Thank you for the feedback. We strive to make sure that all of our customers leave happy. We will share your comments with the Spreen Acura team.

June 27, 2020

I take my vehicles there because I trust the service department.. I have going to Robert Howard since it was Acura. The waiting room is always clean . More

by GABBYSQDONNA
Recommend Dealer
Yes
Employees Worked With
Robert Howard
Jun 28, 2020 -

Spreen Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Robert and the team. We look forward to working with you again.

June 25, 2020

I was very pleased with the way the sale was handled. Edgar did a outstanding job. Very pleased with the way he handled the sale. More

by AWASANGELS
Recommend Dealer
Yes
Employees Worked With
Edgar Ambriz
Jun 26, 2020 -

Spreen Acura responded

Thank you so much for your wonderful review and kind words for Edgar! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new vehicle, and we thank you for choosing Spreen Acura!

June 25, 2020

Was very pleased with Edgars handling our sale. He was pleasant and easy to talk to you. I would recommend him to to anyone. Thanks More

by AWASANGELS
Recommend Dealer
Yes
Employees Worked With
Omar Ruvalcaba, Edgar Ambriz
Jun 26, 2020 -

Spreen Acura responded

Thank you so much for your excellent review! We are so glad that Edgar had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

June 25, 2020

When i take my Acura in for service I ask for Bobby When i take my Acura in for service I ask for Bobby Howard. Always Excellent service all around. Never have to wait long to get the car back! More

by BIGGZ1990
Recommend Dealer
Yes
Employees Worked With
Robert Howard
Jun 26, 2020 -

Spreen Acura responded

Thank you for choosing Spreen Acura, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 25, 2020

Oil Change/ 5000 mile service Everything was good. Bobby was helpful and nice. My car was serviced and cleaned well. Would recommend. Also i got a discount so that was cool More

by DRIMVALE20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Howard
Jun 26, 2020 -

Spreen Acura responded

Thank you for your review and kind words for Bobby. We appreciate your business and our team looks forward to serving you again soon!

June 25, 2020

Not a good experience...terms were changed when I got there in terms of trade in vehicles, was unaware that I needed cash for the down payment. Dealer did not want to shuttle me to bank but I made a deal More

by LOVEPEARL87
Recommend Dealer
No
Employees Worked With
Ryan Moody, Jerimiah Sander, Edgar Ambriz
Jul 13, 2020 -

Spreen Acura responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please reach out to me directly at acuramgr@spreen.net.

June 24, 2020

Excellent service as always! Very happy with my new RDX Edgar was great to work with, very informative and patient, and extremely helpful. No pressure and he was able to help me get what I wanted within my More

by GARRETTLMARTINEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Garcia, Edgar Ambriz
Jun 26, 2020 -

Spreen Acura responded

Congratulations on your new vehicle! We are so glad that Edgar and Daniel had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

June 21, 2020

I’ll give this dealership 5 stars ⭐️ ⭐️⭐️⭐️⭐️Helpful and I’ll give this dealership 5 stars ⭐️ ⭐️⭐️⭐️⭐️ Helpful and very nice team Everyone worki so hard to make the customer happy . Thank you so much More

by RANAASKAR30
Recommend Dealer
Yes
Employees Worked With
Jerimiah Sander, Omar Ruvalcaba
Jun 22, 2020 -

Spreen Acura responded

Thank you for taking the time to write this wonderful review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Spreen Acura are glad to have you as a customer.

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