Spreen Honda Loma Linda

Best service location ever. Danny is very attentive and timely. Doesnt push services that are not required, good prices and time. Keep up good work! timely. Doesnt push services that are not required, good prices and time. Keep up good work! More

excellent my vehicle is , well taken care by the service advisor Mr. Tony Ayala this time, thank you for all the time he spend on me.... my vehicle is , well taken care by the service advisor Mr. Tony Ayala this time, thank you for all the time he spend on me.... More

Excellent service everytime I have been using the services from Spreen for more than a decade (primarily for oil changes) and I have always receive great service. Melina did an e I have been using the services from Spreen for more than a decade (primarily for oil changes) and I have always receive great service. Melina did an excellent job in checking me in/out. More

Hi I bought My first Honda from Speen in 1986 12 years later I bought another and yesterday I bought a 3rd Spreen Honda has always been good to deal with later I bought another and yesterday I bought a 3rd Spreen Honda has always been good to deal with More

I didn't have a good experience at this dealership today. I stopped by with my girlfriend and right away I got helped by Adrian. I let him know I was there to get information on a 2020 honda civic ex and a 2 I stopped by with my girlfriend and right away I got helped by Adrian. I let him know I was there to get information on a 2020 honda civic ex and a 2020 honda accord sport. At first He kept implying I was there to buy when I told him I came just to check out the inventory and to do a test drive on the cars I was interested in. After the ride he insisted I make a deal on the car I said I was interested in. Once I felt ready to sit down and talk numbers, we went inside I sat down and his boss John A. walked over to let me know he was adrian's manager. Before he took the numbers to his boss I gave him a auto navigator paper describing the terms I was pre-approved for so Adrian asked for my social and general info to run my credit to which he said would only be one credit check and it ended up being 5. After, when he would come back with numbers he would say "this was the best deal but hardly explained the numbers, when I told him it seemed to high for my budget he would give me the feeling of "I made you this deal so why don't you take it?" to the point where I was getting really confused and overwhelmed. My girlfriend also didn't like adrian's attitude and mentioned that everything felt uninviting up until that point. I think it was a good deal and we were making progress but My girlfriend and I were feeling uncomfortable and hot due to having to wear a mask and the pressure of a sale wasn't making it any better. Then before Adrian left one more time I let him know I was actually interested in the 2020 honda civic and not the 2019 version and came back with his manager at this point the manager said this is the best deal I can give you if you take it today. (2019 honda civic after removing all of the dealer add-ons which amounted to almost 8k extra on top of the dealer price) I still wasn't happy with the price especially since they hadn't really discussed numbers with me still so let him know my girlfriend was feeling sick and that if I can come back tomorrow to maybe we can strike a dethe deal and John A. Said. "I can only give you this deal today if you cant take it I'm going to reset the numbers and don't come knocking at my door for expecting the same deal." At that point I thought that was rude and my girlfriend let me know she thought so as well so I told Adrian I don't want to do the deal today. My girlfriend mentioned out loud that their attitude up until that point was unwelcoming and that it didn't feel like a good experience so Adrian left and came back and said, "since you don't like our bad attitude we don't want your business." and that's how we walked away from that experience. More

Great service adviser. He was knowledgable and very willing to help. Made an overall effort to see what was needed and recommended what was important willing to help. Made an overall effort to see what was needed and recommended what was important More

Tony from service always treated me great. I like doing business with Spreen Honda. I went in for an oil change on my 2005 CRV left with a 2015 Pilot. Fabian did a wonderful job assisting me in the purchas business with Spreen Honda. I went in for an oil change on my 2005 CRV left with a 2015 Pilot. Fabian did a wonderful job assisting me in the purchase of my Honda Pilot. I was able to visit parts and order me a dash cover for my Pilot. I am waiting for it to ship to me. I visited service and used car. More

Received excellent service even without an appointment. They got me in and out very quickly. All the employees were wearing masks and they were taking extra precautions to ensure everyone's safety They got me in and out very quickly. All the employees were wearing masks and they were taking extra precautions to ensure everyone's safety More

Nanci, Jesus & Tony Nanci and Jesus worked with management to get a solution for us after we were told over the phone that a specific vehicle was there at the dealership Nanci and Jesus worked with management to get a solution for us after we were told over the phone that a specific vehicle was there at the dealership but actually wasn't. Tony in finance was very easy to work with and we enjoyed speaking with him. More