Spreen Honda Loma Linda

Service is less than satisfactory. Every time I bring my cars here its something different from technicians checking off that they have done work they really havent or something as simp Every time I bring my cars here its something different from technicians checking off that they have done work they really havent or something as simple as a complimentary wash not being done after having my car there half a day. I have spoke to the service manager a couple of times but I guess training is an issue. The service techs at the counter are great and try to remedy poor service but it shouldnt be a normal thing. If this happens every time I go in which is only once every 4 months, I wonder how much falls through the cracks daily. More

Favorite dealership My visit was good. Little longer than usual for Express but still good. I have been to many dealerships over the years but this one is my favorite. My visit was good. Little longer than usual for Express but still good. I have been to many dealerships over the years but this one is my favorite. More

Disappointing I made an appointment to have the airbag recall issue taken care of. I drove an hour and 10 minutes from my house. I had the shuttle drop me off nearb I made an appointment to have the airbag recall issue taken care of. I drove an hour and 10 minutes from my house. I had the shuttle drop me off nearby and 20 minutes later, I received a call saying they didn’t have the part in stock. They should’ve known that the night before and could’ve called me and let me know in advance to save me a long trip for no reason. It took the shuttle an hour and a half to pick me up vs 15-20 minutes they told me. I called several times to check on the shuttle, and each time was told they would be there shortly. A very disappointing experience overall...will not go there again. More

Above and Beyond Went to Spreen for an oil change and tire rotation (first oil change was free). Mechanic found a nail in a tire. Fixed it at no charge. Can't do bett Went to Spreen for an oil change and tire rotation (first oil change was free). Mechanic found a nail in a tire. Fixed it at no charge. Can't do better than that. More

#1 Honda Dealership in the Inland Empire Spreen Honda is very laid back no hassle dealership. They make feel at home and staff is very professional. See Kelsey and Jared they will help you Spreen Honda is very laid back no hassle dealership. They make feel at home and staff is very professional. See Kelsey and Jared they will help you get into the car of your dreams. More

Superb Honest service and good value. Will recommend to others and will keep me as a dedicated Honda buyer. The place was clean and service center opened on Honest service and good value. Will recommend to others and will keep me as a dedicated Honda buyer. The place was clean and service center opened on Sunday ! More

Good Service They have a good customer service, I love the SMS updates about the vehicle. My service advisor was critical and more detailed about what have been d They have a good customer service, I love the SMS updates about the vehicle. My service advisor was critical and more detailed about what have been done and what need to be done next time. More

My frontal passenger airbag recall fixed by Spreen Honda!! I made an appointment over the phone. I brought my car in for them to take care of the recall. They were fast, efficient and friendly! The best part? I made an appointment over the phone. I brought my car in for them to take care of the recall. They were fast, efficient and friendly! The best part? I didn't have to pay anything! More

First service Professional, efficient, took time to answer questions, done in no time! Even washed the car! Bought touch up paint and they were very helpful also Professional, efficient, took time to answer questions, done in no time! Even washed the car! Bought touch up paint and they were very helpful also More

Fast and friendly I made an appointment online, which was super easy to use and took less than 3 minutes. When I showed up they were busy but took care of my car quickl I made an appointment online, which was super easy to use and took less than 3 minutes. When I showed up they were busy but took care of my car quickly. I was there for an oil change and it was done in about 30 minutes. More