Spreen Honda Loma Linda

Great selection! Great prices! Spreen honda has a large selection of vehicles. This was my first time purchasing a car. No run arounds and no presser in buying. I set a payment and Spreen honda has a large selection of vehicles. This was my first time purchasing a car. No run arounds and no presser in buying. I set a payment and they made it happen! Thank you Ismael Gutierrez and Jarod.!! I highly recommend Spreen Honda. More

Best dealer and service! I bought my new CRV EXL in January. The experience was great. John was patient, helpful and worked with me. No pressure, great explanations for the va I bought my new CRV EXL in January. The experience was great. John was patient, helpful and worked with me. No pressure, great explanations for the various features. I got a great deal, and I just LOVE my car. Today my friend asked me to go with her to shop for a CRV for her. John helped her, and she got the same great help and service. She left with the car she wanted and with a great deal! I cannot say enough good things about this place and about John, the Sales manager. I’d recommend the place to anyone interested in buying a Honda. More

SCAM, SCAM, SCAM!!! STAY AWAY!!! Got the "best" internet price on the civic ex 2018 from the person called Nicole: $17500. She mentioned that the price was based on military and grad Got the "best" internet price on the civic ex 2018 from the person called Nicole: $17500. She mentioned that the price was based on military and grad discounts, $500 each. When I asked about the out the door price she adviced to add another 10%. That is it. So, I think to myself, since the discounts do not apply in my case I ecpect to end up paying a little over $20000. I drove for 2 hours there to seal the deal. When I got there there was no wait time and one of the sales reps took me for a test drive. I liked what i drove, and was ready to sign papers. However, when they showed me the sales contract, istead of 20,000 the price was $22500. Apperantly, I was also responsible for covering super overpriced wheel locks, paint protection coat and some alarm that the dealer installed. I refused to pay for all these extras, and asked them to sell me a standard package. Istead, the manager told me that the only way for me to get the car if I pay for all the extras or no deal. Now, what kind of nonsense is this? Imagine, ordering burger at a restaurant when a waiter tells you that the only way for you to have it if you also pay for a bottle of champagne and bouquet of roses. My advice, never come to this place. Take your business somewhere else. Typical "bait and switch". More

Dishonest In searching for a new Honda Civic, I was connected to this dealership through TrueCar. I made it clear to the internet reps that I would pay with ca In searching for a new Honda Civic, I was connected to this dealership through TrueCar. I made it clear to the internet reps that I would pay with cashier's check in full. All I needed was an offer and out-the-door price. They would not do that. I was emailed a "Best Price" certificate for 17,230. I thought that was a great price. But it was too good to be true. My wife went in to close the deal. They told her the price was good only if we financed. She was told we could buy the car without financing for $26,000. They gave her the run around and proved to be untrustworthy. She went to another dealer and got the car for under 20,000 out-the-door without any hassle or pressure to buy add-ons. That dealership honored its online offer without any conditions. This dealership lost a sale, a customer, and treated my wife and I so poorly that I felt compelled to write this. Bottom line: Don't send me a Best Price certificate to bait me to come in so that you can switch your offer and/or bury details in fine print. Be honest and transparent. More

Worst Dealer ever to buy a new car from This is the 5th car I have purchased in my life and by far the worst car dealer I have ever come across. I purchased the Honda Civic EX-CVT from on 0 This is the 5th car I have purchased in my life and by far the worst car dealer I have ever come across. I purchased the Honda Civic EX-CVT from on 05/25/2018 at the emailed quote price after sitting down with Mr. Tom Mac for about 3 hours. The quote was sent by Spreen Honda after I signed up with TrueCar.com. I thought I got a good deal but I was screwed over by the senior sales manager, Brandon Shaw by loading some unnecessary extra add ons before I was ready to sign the paperwork as follows 1. Security System for $1295 2. Appearance Protection (Paint Protection) Plan for $995 3. Expensive Wheel Locks for $125 (should have been charged as quoted $56 on Honda Website) 4. Honda Care for $650 I asked for Honda Care but I did not ask for the Security System, Appearance Protection and Wheel Locks. These options were pushed down my throat even when I did not ask for them. The sales manager Brandon Shaw mentioned that I could not buy any car without these options. When I reviewed The Car Sticker Price closely later, I found out that this car comes with a standard security system as mentioned on the sticker. So why did the sales manager Brandon Shaw take advantage of me by charging me $1295 for a security system which was part of standard package. Why was I charged $995.00 for Appearance Protection (Paint Protection) Package when I asked Mr. Tom Mac (salesman) & Brandon Shaw (sales manager) to show me cars without a Paint Protection package so I could compare them before making a purchase decision? They mentioned that all cars at this dealership have Paint Protection Package which they provide and not the Honda Company. So I had to forcefully buy this option and I was not given a choice. Eventually I emailed Honda Company about my concerns and they replied as follows Dear Steve , Thank you for contacting Honda Automobile Customer Service. We are sorry to hear that you were sold services that you did not need. It is important to keep in mind that all dealerships are independently owned and operated. Because all dealers are independently owned and operated, they are responsible for any representations made about products and services sold in their facilities or by their staff. Honda only works with Honda Care regarding vehicle service contracts. Honda Care does not provide any paint protection programs. We do not recommend modifying the vehicle in any manner including the installation of an after market alarm system. We would recommend that you discuss these concerns with the sales manager if you have not already. Please respond with the name of the dealership where you purchased the vehicle so that we may file a complaint on your behalf. Kind regards, Honda Automobile Customer Service Case # XXXXXXX I contacted Spreen Honda to resolve this issue and they were not willing to resolve it and explained to me that I got a very good deal, after screwing me over this deal. Finally I have filed complaints with California State Attorney General and FTC. These Government Agencies only take action when enough people have filed complaints against the dealer. More

Happy Buyer Again our experience with Spreen Honda have been really great just like in 2009. We were assisted promptly and courteously and special thanks to our s Again our experience with Spreen Honda have been really great just like in 2009. We were assisted promptly and courteously and special thanks to our sales person Owen for making this long grueling experience so pleasant and easy by helping us comunicate with our back and forth needs and demands through the manager. Your mild manner and sincerity are greatly appreciated, we’re very lucky and thankful to have a salesman who truly shows dedication and sincerity, that takes great pride doing his job. Same goes to the finance manager Vu Ton That whom we felt went extra mile to help us achieved our needs and goals. THANK YOU SPREEN HONDA More

Price increase from internet quote I will start by stating that the gentleman assisting me is named Ishmael and he was great, no issues with him. I got a price quote online for a vehic I will start by stating that the gentleman assisting me is named Ishmael and he was great, no issues with him. I got a price quote online for a vehicle and was told that the car is there. So after credit application is done this and that, sales guy tells me that the car is on order from the factory and should arrive by the end of the month, I am totally fine with that my goal was price. So here is where the story gets good, the price went up on me! Reason that the salesman stated is the “factory” adds on a paint protection ($995), wheel locks (I forgot the charge), and 3M door edge guards ($300), total cost of additional equipment was $1800. I asked him to not add any additional stuff to the car and what is the bottom line price, he started this is the best (after running to the manager at the sales tower). Long story short, sales guy was just doing his job, management plays the typical games of dealerships. I did not buy the vehicle and would not recommend this dealership to anyone shopping for a Honda. More

Big scam artist manager rudess and unprofessional Sad I was trick from going to this dealership and worst of all True Car recommended them for one of their trusted dealer. The come along trick was thr Sad I was trick from going to this dealership and worst of all True Car recommended them for one of their trusted dealer. The come along trick was thru their internet sales person gave a good quote on a HRV EXL NAVI said they have in stock got a appointment for next morning. I arrived in the dealer finding out car next available worst of all they even text me that its in stock. I requested to speak to a manager he wasn't helpful and rude wouldn't even help locate the vehicle. Warning to all potential victims stay away and don't even waste your time. They lure people in to sell you their non movable stocks. More

Worst Dealership Ever!!!! Dont trust Taelor!! Save yourself the time and the money and avoid this dealership at all costs! They use every shady sales tactic known to man to get you inside the deal Save yourself the time and the money and avoid this dealership at all costs! They use every shady sales tactic known to man to get you inside the dealership. Once you are in they lie lie lie to get you to sign. Also, don't get your hopes up with truecar prices because it is likely they will disregard any fair price for the car. Taelor, the online sales rep is the worst of them all! She promises to have the car, promises to be there, promises to give you a good deal and at the end of the day all you manage to do is waste a day and get a hard inquiry in your credit report. More

Terrible Dealership The team at Spreen Honda: Andrew Magno, Elena Trujillo, Derrick Mann, Garet Cunningham, Service Manager Jim, Ricky Ogborn, Shayna Brooks, Kelly Durham The team at Spreen Honda: Andrew Magno, Elena Trujillo, Derrick Mann, Garet Cunningham, Service Manager Jim, Ricky Ogborn, Shayna Brooks, Kelly Durham, Briana Garciduenas , Jeff Spreen are terrible. my car purchased was not safety checked before made for sale by the service department.  There are several things wrong with the car along with being given a fraudulent CarFax report.  It is a shame they remain in business. R. Meuleman More