Spreen Honda Loma Linda

Went for service, they stole my property Went in for services and they ransacked my car, they couldn't find it for about 45 minutes after they found it my items were stolen they stoled my Ra Went in for services and they ransacked my car, they couldn't find it for about 45 minutes after they found it my items were stolen they stoled my Ray-Ban glasses that are the vintage ones and they will not reimburse me and they will not find out who did it More

Amazing and stress free experience!!! I have a lower credit than I would like, and as a single mother, I was worried I wouldn't be able to get a reliable car for my daughter and I. But the I have a lower credit than I would like, and as a single mother, I was worried I wouldn't be able to get a reliable car for my daughter and I. But the team and Kayla down at Spreen Honda really took care of me!!! I not only had a wonderful experience but I walked away with a beautiful car for my family!!! Awesome experience!!! I completely recommend this dealer!!! Thank you guys!!! Made my experience stress free and amazing!!! More

Worst Honda Dealership EVER! Worst customer service I have ever experienced. Service manager Jim Schultz is extremely rude especially when it comes to warranty coverage. Friends d Worst customer service I have ever experienced. Service manager Jim Schultz is extremely rude especially when it comes to warranty coverage. Friends don't let friends shop at Spreen I recommend going to any other Honda dealership. I also talked to the owner Jeff Spreen he was no help just a big xxxxx who has no customer service experience. More

great experience I definitely recommend Spreen Honda. They're friendly, knowledgeable, and very helpful and fair. The sales rep was very helpful and not pushy and the I definitely recommend Spreen Honda. They're friendly, knowledgeable, and very helpful and fair. The sales rep was very helpful and not pushy and the financial dept rep was also helpful and not pushy. More

Would not honor internet price-quote. A salesman called me to tell me that the car I wanted was on the truck and in route to the dealership. I went in and did my credit check and was appr A salesman called me to tell me that the car I wanted was on the truck and in route to the dealership. I went in and did my credit check and was approved for the promo rate. My payment was then calculated including all taxes, destination fee etc. for 60 months. I signed the deal and then it went to the sales manager. The sales manager spit it back and said he could not sell the vehicle to me without adding $12000 worth of window tint, security system, paint and fabric protection etc. (Plus a $5000 markup). Keep in mind this car is on the truck still. I argued directly with the sales manager and Jeff Spreen for quite a while and was told that I “had to purchase all the extras because they were already ordered for the vehicle”. I ended up buy the car at a competing dealership for $1000 below MSRP. More

Excellent exp w Danika We went to Spreen Honda to look for a car. We were assisted by Danika. Excellent customer service, helpful, understanding and very patient with us. Sh We went to Spreen Honda to look for a car. We were assisted by Danika. Excellent customer service, helpful, understanding and very patient with us. She made us feel welcome and comfortable Overall went great and we bought the car,undoubtedly going to recommend this dealership and specially Danika .She iis great!!! More

Satisfied The sales person who helped me was Frank very helpful very friendly funny showed me everything that I wanted to see answered every one of my questions The sales person who helped me was Frank very helpful very friendly funny showed me everything that I wanted to see answered every one of my questions and I was very satisfied More

Dishonest and Bad Customer Service My visit with spreen Honda was horrible. I was lied to by your team leader Johnathan Denton and was told that my bank (Arrowhead Credit Union) didn't My visit with spreen Honda was horrible. I was lied to by your team leader Johnathan Denton and was told that my bank (Arrowhead Credit Union) didn't approve me for a loan when in all actuality he never even ran it through my bank which I requested. I did get approved from another bank but at a rate and monthly payment I was not willing to pay. So I proceeded to go to Arrowhead Credit Union to see why I was declined because I was never told a reason why I was declined just that three lenders wouldn't approve my loan. I was told from my bank that there were no inquiries from Spreen Honda on my credit report. So spreen Honda lied to me when they said arrowhead credit union declined my loan request when they never even ran it through. So I proceed to get approved from arrowhead credit union and go back to spreen to let them know what had happened and how I felt what they did was wrong and dishonest. Yet I still wanted to purchase the vehicle after everything that has happened. when I went back to spreen and requested to speak to a general manager, I waited for 30+ minutes for sales manager John Awabdy to come speak to me about the situation. He did apologize about the situation but never did he say what can I do to get you in this vehicle. Isn't it your job to make the customer happy? All he was saying was how he was $547 in the negative on the vehicle already and he could not sell it to me for the price that kbb had suggested was the retail value of the vehicle. He said someone will buy the car for the price we have and basically he didn't care. He basically just blew me off and didn't care about my business. Never once was he trying to a accommodate me for the mistakes that his team made and try to sell me the vehicle. I felt very mistreated from the people at spreen (with the exception of the salesman Carl)and felt like I was nothing to them. You have customers personal information and your team was dishonest about what lenders are approving or declining customers application. What else are they dishonest about? I spent nearly 6 hours of my day to get treated with dishonesty and disrespect. This is by far the worst customer service I have ever experience. I have been a customer of spreen for many years and now I will never ever be one again. I will take my business somewhere else were I can be treated with great customer service and not be lied too and feel like I don't even matter. More

Accord 2016 V6 The salesperson who entertain us is Michelle Camacho. She's very friendly & let us test drive on Honda Accord EXL , EX & Sport to comrpare in order fo The salesperson who entertain us is Michelle Camacho. She's very friendly & let us test drive on Honda Accord EXL , EX & Sport to comrpare in order for us to decide our purchase. More

Xlnt Car, Xlnt Salesperson We stopped by March 11th to look at the selection offered at Spreen Mazda. Madeline Tomko greeted and assisted us in looking for exactly what we wante We stopped by March 11th to look at the selection offered at Spreen Mazda. Madeline Tomko greeted and assisted us in looking for exactly what we wanted . She is knowledgeable, helpful, courteous, and fun to be around. We found the car we wanted, she helped us secure the deal with price and options we wanted. I would highly recommend her to future car buyers. She was excellent to work with. We bought a Mazda 6 Touring on Saturday March 12. . Thanks, Mike More