Spreen Honda Loma Linda

amazing customer service and good prices I love the pre-owned car I just got from Spreen Honda in Redlands. I just came back from a 150+ miles trip and I am very glad I was driving the car I love the pre-owned car I just got from Spreen Honda in Redlands. I just came back from a 150+ miles trip and I am very glad I was driving the car you all helped me pick out. Thank you Spreen Honda team for getting the paperwork and financing done in 2 hours. Thank you for keeping the cost affordable and reasonable without the need to haggle. You all are a dream team that obviously loves helping regular people feel comfortable buying a new vehicle. I will come back to your Redlands location any time and will send any one who seeks to work with a helpful group of knowledgeable and experienced people. The team work, the strategy to keep a low cost point and the enthusiasms of the employees of the Redlands Honda dealership are a business model worth duplicating in all other car dealerships. As far as the car: I am amazed by the ability of the Honda insight to pick up speed when needed, safely merge in traffic, let me know how efficient I am driving. This is a treat that I hope to enjoy for a while. Thank you all for your customer service and coaching on how the new to me car functions are used. Thank you for the mentorship on how to protect the car and be a safe driver. On the scale from 1-10 I can whole hardedly rate at a 12 the experience working with the sales team, driving the car and the quality of the vehicle. Daren and Elena are a dream team on the floor. My regards to Roy who did all the paperwork. My gratitude to the people behind the scenes that helped make the car look and feel brand new: from the mechanics to the detailers. Thank you and endless blessings. Sara S one more happy driver of a pre-owned Honda you all helped today More

BMW X5 Before i buy my BMW X5, i looked throught many car dealers ( new and used ) website, finally i picked dealer Spreen Honda. The people working there, L Before i buy my BMW X5, i looked throught many car dealers ( new and used ) website, finally i picked dealer Spreen Honda. The people working there, Like ( sale person, mgrs, general mgr and financial person ) all nice. I mean they are professional business, how to serve to the customer. More

Bait and switch by sales: Gabriel Marquez Switched a vehicle that had 5000 more miles in it. Then in collusion with the lady finance manager, tried to upsell a $850 security system pre instal Switched a vehicle that had 5000 more miles in it. Then in collusion with the lady finance manager, tried to upsell a $850 security system pre installed in the vehicle. More

Awesome customer service!! Had a great experience at Spreen Honda. I am well satisfied with my Honda Pilot 2015. Huge thanks to Gigi And Vu you guys were so helpful in your own Had a great experience at Spreen Honda. I am well satisfied with my Honda Pilot 2015. Huge thanks to Gigi And Vu you guys were so helpful in your own individual way. Great hospitality great services; but most of all a happy customer!! More

Totally recommend! I searched the internet and found Spreen Honda to have best prices on my selections with over 400 vehicles to choose from that was hardest part. Darri I searched the internet and found Spreen Honda to have best prices on my selections with over 400 vehicles to choose from that was hardest part. Darrin Fectzo was by far the best salesman I've ever dealt with, I will return to this dealership in the future. More

purchased Honda Civic 08 Had a great experience at Spreen Honda. I am well satisfied with my Honda Civic 08.Huge thanks to Gabriel, Darin F. And Ryan you guys were so helpful Had a great experience at Spreen Honda. I am well satisfied with my Honda Civic 08.Huge thanks to Gabriel, Darin F. And Ryan you guys were so helpful in your own individual way. Great hospitality great services; but most of all a happy customer!! More

Spreen Honda is AWESOME After visiting many dealers, I finally got my new Honda Accord from Vu over at Spreen Honda. I had been emailing Vu for months, he was always there to After visiting many dealers, I finally got my new Honda Accord from Vu over at Spreen Honda. I had been emailing Vu for months, he was always there to answer my questions and gave great advice. The pricing at Spreen was always best and the service i received from Vu was even better! More

Vu Ton - That set the standard for Customer Service Vu Ton-That - We recently purchased our 5th Honda from Spreen Honda and the service has only gotten better. Vu was very professional, efficient and p Vu Ton-That - We recently purchased our 5th Honda from Spreen Honda and the service has only gotten better. Vu was very professional, efficient and patient. After the sale, he spent a substantial amount of time helping us set-up and and use our Android devices. And he also offered to answer any questions we may have in the future. Vu went "above and beyond" in every step of the transaction. Thank you Vu and Spreen Honda! More

Buying a car without any pressure Every time I walked in to buy or just looking..this special sales lady has always been so amazingly helpful...her name is STAYSI VALENCIA...she is ver Every time I walked in to buy or just looking..this special sales lady has always been so amazingly helpful...her name is STAYSI VALENCIA...she is very friendly, no pressure, knows all about the car you want to buy...Her sweet smile, very approachable, accommodating to your needs will make you feel so at ease. I would like you to know also, their General Manager TONY was very friendly and made sure you were well taken cared of. I just bought a new car three months ago. I took my son to buy his very first car there again. Yes, I would always buy a Honda Again and again...and this dealership Spreen Honda in Loma Linda will always be the place to buy...they gave us excellent customer service all the time. I would always look for STAYSI VALENCIA ....she's never failed us yet. Her friend Lara was also helpful. Sandelg More

5 hours later, felt used and mistreated Totally horrible experience. Scheduled a test drive, showed up to find the car dirty and without gas. Drove it, liked it, entered into a 3 1/2 hour ne Totally horrible experience. Scheduled a test drive, showed up to find the car dirty and without gas. Drove it, liked it, entered into a 3 1/2 hour negotiation with my pregnant wife and toddler starving and bored while they came back every 45 minutes to try to resell us on something we already turned down. At the end of it all they told us that someone else was also trying to buy the car and that regardless of driving 1.5 hours from LA to the scheduled appointment, driving the car first, and entering into negotiations with our loan already secured, that they were going to sell to the highest offer and I should really consider buying the upsell warranties and appearance packages. I wasn't willing to be played like that so they sold the car to the other party. They actually told me that this happened all the time and that selling to the highest bidder was just plain business!!! They didn't care that we were there for 4.5 hrs starving and miserable and offered no way of fixing the problem. We felt totally used, mistreated, and shocked that a dealer backed by the Honda name would treat their customers like this. More