Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Spreen Honda Loma Linda
Loma Linda, CA
3,959 Reviews
A top 50 Volume Honda Dealer out of over 1,000 dealers nationwide. A third generation, family business, Spreen Honda has been in business in Loma Linda since 1984 and in the automotive business since 1952.
We pride ourselves on providing a new and exciting dealership experience that is definitely not your typical "old school" dealer scenario. The whole process is easy, fun, and family friendly. Please do your research and check out our YOUTUBE CHANNEL and our FACEBOOK page to get a good feel for who we are and how we treat our clientele.
We have a state of the art facility for servicing your vehicles needs and making the consumer wait time pleasant. Free coffee, free WiFi, updated magazines and a fun play area for the kids.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,959 reviews
February 16, 2015
Wonderful experience We are very happy that we bought our Honda Civic from Mr Vu Tonthat at Spreen Honda in Loma Linda. He is very knowledgeable, accommodating, helpful an We are very happy that we bought our Honda Civic from Mr Vu Tonthat at Spreen Honda in Loma Linda. He is very knowledgeable, accommodating, helpful and not pushy. Not mentioning that Spreen has the most reasonable price in the Inland Empire. This is our 4th Honda from Spreen and our second buy from Mr Vu. We would recommend Spreen to those people planning to buy Honda and look for Mr Vu Tonthat. Peter More
by Peter
Employees Worked With
Vu Tonthat
February 08, 2015
excellent deal! I just bought a new Honda Pilot at Spreen Honda. The car buying process was simple,fast and no stress! The dealership gave me a great trade in value o I just bought a new Honda Pilot at Spreen Honda. The car buying process was simple,fast and no stress! The dealership gave me a great trade in value on my old car and made me a great deal on my new suv that I could not refuse along with some extra benefits at no extra cost to me! I would like to thank my Sales Person Vu Tonthat, Sales Manager Noe Hernandez and Finance Manager Jimmy Sanchez for working with me and getting me a wonderful deal on my new car! I have been doing business with Spreen Honda for 8 years and all their employees have been wonderful and that is why I keep coming back to Spreen Honda! Thank you Spreen Honda!!!!!!!!! More
by chas B.
Employees Worked With
Vu Tonthat, Noe Hernandez, Jimmy Sanchez
February 06, 2015
Terrible - avoid at all costs I leased a Honda Accord for my sister from Spreen 3 years ago from a wonderful man Dennis. He has since retired so I worked with a few new people at I leased a Honda Accord for my sister from Spreen 3 years ago from a wonderful man Dennis. He has since retired so I worked with a few new people at the dealership on my last visit. I received an offer in the mail that seemed too good to be true, so I called and asked to verify the offer details. The sales woman I spoke with on the phone assured me the offer was valid so I made an appt to come into the dealership on Saturday. I confirmed that day by phone with her but when I got there she was with another customer. I got passed to two other people, finally working with Bik (who has won awards for customer service). I made an appt so that I wouldn't have to wait 30 minutes to do a test drive so this is the first experience of disappointing customer service. After a test drive, my sister and I decided to look into options to upgrade from the Honda Accord to the Pilot. I have $2k of equity in the Accord (due to low mileage and excellent care) but the dealer would not offer me that to keep me as a Spreen customer. Bik outright lied and said they couldn't pay $2k over the lease buyout because they could never sell the car for that much. I pointed out that they had the same model on the lot for $2500 more than my buyout, so either he outright lied or doesn't know his inventory. That was a minor blip. The next step was to fill out the credit info so that Bik could provide pricing. At this point, he spoke negatively about another rep who asked him a "dumb" question. They argued in front of us for about a minute - very unprofessional. After he collected my info and pulled my credit score (which is 800), the finance manager came in to present the numbers. This is where things went horribly wrong. For a $33k car, the purchase and lease amounts ranged from $600 per month on the low end up to $800 per month on the high end. I recently leased a $53k car from Audi and my payments are $600. I told them this and asked them how the Pilot could a higher monthly lease payment than a car $20k more expensive. They said it had to do with this special package that included window tinting, service and a few other inexpensive features. I wondered how these things could equate to $20k in value but of course they couldn't answer this. I asked about my finance rate since my credit score was very high and the offer I had was for 0% APR on a purchase, and they said my finance rate was 3.9%. I was surprised by this high rate and they said, well we can look to lowering it. So basically there was $20k worth of padding and an APR that was 3.9% higher than advertised/promised for a high-quality buyer. At this point, I was exasperated and told them I felt as though I was being taken advantage of, felt uncomfortable by their sales techniques and left the dealer. I wonder if they would have treated two men the same way. I will never step foot in that dealer again and advise anyone reading this to be very careful of your dealings with them. More
by jscholnick
Employees Worked With
Bik
February 01, 2015
Amazed!! This guy's at SPREEN Honda are TRUELY here for what you want & need, Vu was our car specialist. Came here with the idea to purchase one of there used This guy's at SPREEN Honda are TRUELY here for what you want & need, Vu was our car specialist. Came here with the idea to purchase one of there used car that I was Really interested and done some research on. Vu showed me all there cars they had and I test drive a couple of them as well. The whole time there never did I feel pressured or un-wanted, made me feel warm and welcome. THE BEST PART WAS LEAVING WITH A 2015 HONDA CIVIC !!! More
by charleyavalos
Employees Worked With
Vu
January 20, 2015
Worst dealership in the I.E. Reasons not to by a used car from SPREEN : 1. Uncertified mechanics safety ALL cars! 2. Half the cars are rusted because they came from snowing Reasons not to by a used car from SPREEN : 1. Uncertified mechanics safety ALL cars! 2. Half the cars are rusted because they came from snowing regions which means metal and rubber are aged drastically. 3. They do minimum repairs and certify cars with less than 50% brake pad life. 4. Customer service is not a priority and they are very unorganized. If you bought a car from SPREEN I strongly recommend a second mechanic to look through it. More
by Jj23
Employees Worked With
Jim
January 18, 2015
A Great Place to Buy a Honda This is our second CRV that we bought from Spreen. Our sales rep was Vu Tonthat and we can't rate him high enough. He was patient and demonstrated a This is our second CRV that we bought from Spreen. Our sales rep was Vu Tonthat and we can't rate him high enough. He was patient and demonstrated all of the features of the 2015 CRV then he did everything possible to make the buying experience as stress free as possible. He's a perfect salesperson and a great representative for the dealership. We recommend Spreen as the place to buy your next Honda. More
by John M
Employees Worked With
Vu Tonthat
January 17, 2015
I just keep returning to Spreen! :-) This is the third Honda Civic EX-L I have purchased, and the second from Spreen. For my 2015 purchase, sales person Giovanni Orlando was exceptional: This is the third Honda Civic EX-L I have purchased, and the second from Spreen. For my 2015 purchase, sales person Giovanni Orlando was exceptional: professional, knowledgeable, helpful, thorough and a true gentleman. Giovanni even called the next day to see if I had any questions. Finance Manager Ulaina Clark was a pleasure to work with as well. Since 2009, the Service Department has always been top-notch: friendly, helpful, resourceful, respectful, and never trying to oversell services to the customer. They are the reason I keep coming back to Spreen. My car was even beautifully detailed before I drove off! More
by Cali G.
Employees Worked With
Giovanni Orlando
January 10, 2015
amazing customer service and good prices I love the pre-owned car I just got from Spreen Honda in Redlands. I just came back from a 150+ miles trip and I am very glad I was driving the car I love the pre-owned car I just got from Spreen Honda in Redlands. I just came back from a 150+ miles trip and I am very glad I was driving the car you all helped me pick out. Thank you Spreen Honda team for getting the paperwork and financing done in 2 hours. Thank you for keeping the cost affordable and reasonable without the need to haggle. You all are a dream team that obviously loves helping regular people feel comfortable buying a new vehicle. I will come back to your Redlands location any time and will send any one who seeks to work with a helpful group of knowledgeable and experienced people. The team work, the strategy to keep a low cost point and the enthusiasms of the employees of the Redlands Honda dealership are a business model worth duplicating in all other car dealerships. As far as the car: I am amazed by the ability of the Honda insight to pick up speed when needed, safely merge in traffic, let me know how efficient I am driving. This is a treat that I hope to enjoy for a while. Thank you all for your customer service and coaching on how the new to me car functions are used. Thank you for the mentorship on how to protect the car and be a safe driver. On the scale from 1-10 I can whole hardedly rate at a 12 the experience working with the sales team, driving the car and the quality of the vehicle. Daren and Elena are a dream team on the floor. My regards to Roy who did all the paperwork. My gratitude to the people behind the scenes that helped make the car look and feel brand new: from the mechanics to the detailers. Thank you and endless blessings. Sara S one more happy driver of a pre-owned Honda you all helped today More
by Sara
Employees Worked With
Darin and Elena
December 30, 2014
BMW X5 Before i buy my BMW X5, i looked throught many car dealers ( new and used ) website, finally i picked dealer Spreen Honda. The people working there, L Before i buy my BMW X5, i looked throught many car dealers ( new and used ) website, finally i picked dealer Spreen Honda. The people working there, Like ( sale person, mgrs, general mgr and financial person ) all nice. I mean they are professional business, how to serve to the customer. More
by Paul Oum
Employees Worked With
TOM MAC
December 04, 2014
Bait and switch by sales: Gabriel Marquez Switched a vehicle that had 5000 more miles in it. Then in collusion with the lady finance manager, tried to upsell a $850 security system pre instal Switched a vehicle that had 5000 more miles in it. Then in collusion with the lady finance manager, tried to upsell a $850 security system pre installed in the vehicle. More
by Gldl
Employees Worked With
Gabriel Marquez
