Spreen Honda Loma Linda

Besides having the lowest Internet price and the exact vehicle we wanted, Dennis Anderson for quick to respond to my questions and even answered me after hours. Other salesmen were supportive of the proc vehicle we wanted, Dennis Anderson for quick to respond to my questions and even answered me after hours. Other salesmen were supportive of the process even though I was not their customer. Stephanie in finance was very clear in explaining our options and I did not feel pressured. More

Went in with TrueCar quote in hand (a price that was untouchable by every other dealer), met with Elena, no bait & switch, no upselling, showed us all versions of what we wanted, let us make up our mind untouchable by every other dealer), met with Elena, no bait & switch, no upselling, showed us all versions of what we wanted, let us make up our minds (zero pressure). She presented all options available, but again no pressure. A truely great car buying experience. Anybody in the market get the TrueCar quote go in with the price (check around no one will meet or beat it) and you will be pleasantly surprised (I was). Pricing and the personel made the 70 mile drive well worth while. More

On presidents day, I sent an email inquiry regarding a new 2013 Honda Accord coupe and the owner, Chet Spreen, contacted me within an hour. I was stupefied and highly pleased. Shortly after that, I got new 2013 Honda Accord coupe and the owner, Chet Spreen, contacted me within an hour. I was stupefied and highly pleased. Shortly after that, I got an email from Jason Coates from the internet department with a quote that was quite reasonable. While I liked the idea of working the deal through the internet, I ended up just driving down the same night just to see what could be accomplished in person. Earlier in the week, I ran into a lot of "games" and questionable business tactics at Honda Cars of Corona when I explained my situation of trying to get out a car that was still practically brand new (2012 Civic) and into the 2013 Honda Accord. At Penske Honda of Ontario, the guy wouldn't let me test drive the car on the freeway even though I have a valid CADL. At Rock Honda of Fontana, I got bombarded coming out of my car and the salesguy wanted to "escort" us around the lot. At Metro Honda, they were awesome! and nice! but couldn't meet my price demands. It was nuts when I walked into Spreen Honda on Presidents day. While I didn't get greeted immediately because it was like a circus in there - people running around everywhere! - when I did get acknowledged, the young man was very polite and apologized that we would have to wait. They also don't have a receptionist at the front (at least not that I saw!) I ended up getting approached by Ryan Moody not long after that - I briefly explained my demands (which weren't outrageous - just a bit of a stretch), we then went out to the lot. I pointed to the car I wanted (2013 white Accord sedan lx). I told him I did not want any other color and any other model and I did not want to waste any time. Then we went inside, he took my information, and it progressed from there. I must say, I was a little stunned at their first "offer" but I said no way, and the next offer that they brought satisfied me. I then went into finance and Todd patiently explained all of the "extras" to which I politely declined all. I shook hands with Todd and Ryan and I agreed to pick up the car and bring my trade (CIVIC) the next night since it was already well past their operating hours by that time. The next day, I brought the Civic as promised. He took the keys, brought it around next to my new car, and we moved all my stuff to the new car. They even have a special slanted parking spot right outside the dealership where they parked my new car. The lights were shining down on it, and I was able to make sure that it was cleaned properly and there were no scratches. My new car was immaculate. I also got a full tank of gas, and an hour long "delivery" with Ryan Moody where he explained everything about the car. He really took his time and did not seem to be in a hurry even though it was really late. I drove my car home that night in utter shock (such an easy transaction, no hiccups!) and a few days later I got a follow up call from Ryan congratulating me and he asked me if I had any questions, as the Accord has A LOT more features than the Civic. I actually ended up going back a week later and having Ryan explain more features to me that I forgot to ask about in the first delivery. I don't like writing reviews, but I am a tyrant when it comes to working a car deal and have hiiigh expectations and Chet, Ryan, Jason, Todd wowed me and this review is well deserved and overdue. More

I purchased a 2013 Honda Accord on March 2, 2013. I got pricing on line, very promptly, it was a great price, no quibbling. When I went to the dealer there were no surprises, everything was as stated in th pricing on line, very promptly, it was a great price, no quibbling. When I went to the dealer there were no surprises, everything was as stated in the quote. I received fair trade in value for my truck. They do try and sell you extended warranty and a few other items but there is no pressure to buy. Purchasing a new car should be a pleasant experience but seldom is. This was the the best time I have ever had buying a new car, I highly recommend this dealer. More

Worst new car buying experience ever. I have purchased several new cars in the past years and this was by far the worst. The simple process of having my trade-in appraised was terrible. I was asked deta several new cars in the past years and this was by far the worst. The simple process of having my trade-in appraised was terrible. I was asked detailed and probing questions just for the appraisal. It was obvious my credit was being checked. I had a confirmed offer from another dealer and all I wanted to know was if Speen could meet or beat that offer. After selecting the new car I wanted and agreeing to the price several thousand dollars of options were added and had to threaten to leave on several occasions before the options were removed. Asking me if I was interested in the options is one thing, but automatically adding them to the contract and having to fight to have them removed is unacceptable. Will never buy from Spreen Honda again. More

Spreen Honda reported many problems with my CRV which did not existed. More over they failed to tell me about major broken belt which almost caused car accident. The new mechanic who repaired the belt said t not existed. More over they failed to tell me about major broken belt which almost caused car accident. The new mechanic who repaired the belt said the battery (one of the things they said was bad) was absolutely fine and did not need replaced. More

My very large extended family and my immediate family as well have always been Honda-buyers and have always been dedicated to being return customers. We have always gone to the same Norm Reeves Honda in We well have always been Honda-buyers and have always been dedicated to being return customers. We have always gone to the same Norm Reeves Honda in West Covina and have bought at least 15 Honda's all together in the past 20 years. With that said, we went to do the same for my mom again a week ago. As someone who runs headquarters for an interior design firm myself, I am no stranger to making sure great customer service is priority but I also know the importance of repeat business. I refuse to ruin this review by speaking more about how horrible Norm Reeves is rather then telling you how amazing Spreen Honda is but I had to give you that back story so that this would make sense.... I wrote an email to Spreen and got a very quick response from James Powers. I was surprised at the quick response and also at how personable he was. For a week straight (since we were not able to go to a dealer to actually shop for a car until that coming Saturday) James and I communicated and he was informative and honest about what deals the could get us. In the midst of this week-long relationship with James, the salesman from Norm called me as well, trying to recover what he lost a few days prior as we walked out extremely unimpressed by their tactics. I let him know that I'd rather drive from Newport Beach to Loma Linda because the customer service has been amazing and I've never even met James or anyone at Spreen. This Norm Reeves guy tried to make more empty promises but I basically told him to lose my number since he lost an entire clan of future Honda buyers. On Saturday -after a very stress-free week of communicating with James Powers, we showed up to the Loma Linda dealer and within a couple hours bought a very nice Honda at a very nice price. Mom loves her car! I have to say that I do have to be blown away to actually take time and yelp about something and well.....James Powers blew us away......we also met the owner to let him know how awesome our experience was and he was very nice as well. We left Spreen Honda talking about how awesome our experience was.....James made us feel like family, took care of my mom as if he would his own. If you want to buy a Honda, go see James!!! My husband and I will both be visiting him at some point as well ...not to mention the word of mouth I will be spreading around town. After 20 + yrs, Norm Reeves lost us to a dealer that blew them out of the water. I am SUPER impressed and thank you again to James for OUTSTANDING service More

I recently purchased A new HONDA cr-v from Spreen Honda IN Loma Linda Ca. I CAN RATE MY EXPERIENCE AS OUTSTANDING BECAUSE THE SALES PERSON, JASON COATES WAS AS FRIENDLY AND PROFESSIONAL AS I HAVE EVER ENCO IN Loma Linda Ca. I CAN RATE MY EXPERIENCE AS OUTSTANDING BECAUSE THE SALES PERSON, JASON COATES WAS AS FRIENDLY AND PROFESSIONAL AS I HAVE EVER ENCOUNTERED PURCHASING A NEW VEHICLE.HE WENT OVER BOARD TO MAKE SURE MY PURCHASE WAS A PLEASANT ONE. THE PRICE I WAS QUOTED WAS THE BEST I COULD LOCATE AND REQUIRED ABSOLUTELY NO DICKERING INCLUDING NO PROBLEM WITH ADDED FEATURES I DID NOT WISH TO PURCHASE.I WOULD RECOMMENT SPREEN HONDA, ESPECIALLY JASON COATES TO ANYONE INTERESTED IN PURCHASING A NEW HONDA. More

Jason helped me get a great deal on my used (new to me!) Civic. I'm happy with my Honda, and Jason made the deal real easy. I recommend him and Spreen Honda. Civic. I'm happy with my Honda, and Jason made the deal real easy. I recommend him and Spreen Honda. More

I came to Spreen Honda after going to another dealership who claimed to have lower prices. When I arrived at Spreens competitor, I found out the total amount financed included unwanted items. I didn't want who claimed to have lower prices. When I arrived at Spreens competitor, I found out the total amount financed included unwanted items. I didn't want the added cost, and came to Spreen. Jason was the one who greeted me, found the car I wanted, and gave me the best price. I had extra monies to buy the security for my Honda. Go to Spreen and ask for Jason. More