Spreen Honda Loma Linda

Bought a couple vehicles from this dealer, got rid of them rather quickly because this was an experiment for me since I had owned so many toyotas. What I learned was "if it aint broke, dont fix it" mea them rather quickly because this was an experiment for me since I had owned so many toyotas. What I learned was "if it aint broke, dont fix it" meaning, I should have stuck with TOYOTA. 1st honda, used accord needed $400 worth of work shortly after purchasing, work I had never heard of before, according to the service guy (whom interestingly enough drove a toyota as his personal vehicle). 2nd vehicle had serious wind noise as reported on edmunds.com. I immediatley went BACK to a toyota & was satisfied again. Experiment was a failure! Now I get nothing less than HARRASSED by SPREEN HONDA with marketing letters/phone solicitations, etc! I DO NOT RECCOMEND HONDAS & DEFINITLEY NOT SPREEN! More

I took my 2004 Honda Accord in for service, a recall and some other maintenance that was recommended when I had the oil changed in July. A problem was found with the radiator and Brian Rhoades (Service Adv some other maintenance that was recommended when I had the oil changed in July. A problem was found with the radiator and Brian Rhoades (Service Advisor) called and sent pictures of the problem. We had the recommended work done picked up the car that day and drove it home. In the evening my husband found radiator fluid on the floor of our garage. Talked with Brian the next morning regarding the problem. He had us call Direct Towing to pick up the car and take it to the dealership. A problem was found with the new radiator. So I would not be without a car for the day, a rental car was given to me. This was all paid for by the dealerships service department, the tow truck and rental car. My car was ready by the afternoon with no charge to me. I am so pleased with the service I have received from Spreen Honda!! I bought my Honda at Spreen and have had all maintenance done there. They have always gone above and beyond to keep me happy. Brian Rhoades has been very helpful as all the service advisors are at Spreen. Thank you Spreen Honda for your exemplary service once again. More

My wife and I cannot say enough about Spreen Honda and our sales person Natalie. We walked in looking to buy an Accord Plug In Hybrid in a month or so and walked out with the car. Negotiations were not our sales person Natalie. We walked in looking to buy an Accord Plug In Hybrid in a month or so and walked out with the car. Negotiations were not about "winning" but reaching an acceptable deal. I was offered a fair value for my trade in, which I accepted. Typically I would rather get a root cannel instead of buying a car but Spreen and Natalie made it painless. I will definitely be recommending both to friends who are in the market and will be returning when we are in need of another car. More

Spreen Honda was an amazing experience for us. Sales rep Frank Lopez was amazing and really had our best intrest at heart.100% recommendation.Ill be going back to Spreen Honda for all our vehicles. If you g Frank Lopez was amazing and really had our best intrest at heart.100% recommendation.Ill be going back to Spreen Honda for all our vehicles. If you go in ask for Frank Lopez. More

Gabriel helped us out sooooo much he went beyond our expectations..... Best dealership of three I went to (riverside the worst).... Gave us the best Internet price no haggling and got in and out of fina expectations..... Best dealership of three I went to (riverside the worst).... Gave us the best Internet price no haggling and got in and out of finance within 30mins couldn't ask for a better buying experience. Thanks again!! I recommend everybody to work directly with Gabriel top notch salesmen More

This dealership is very unprofessional and deceptive. Went to buy a Honda Civic 2010 July 14 2013. After a test drive and checking out the car I asked the salesman (James M.) if he could swap the wheel c Went to buy a Honda Civic 2010 July 14 2013. After a test drive and checking out the car I asked the salesman (James M.) if he could swap the wheel coverings. The rims were rusted and my wife wanted different wheel covering. He ok'ed this with the promise of a full tank of gas and the car fax. Asked again 20 minutes later James M. said yes it was a done deal. We went to negotiate the price of the car and this man kept running back and forth between us and the sales manager Matt. Came back after the seventh visit to Matt office with a price that was about average with the other dealers in the area. Things changed dramatically when we offered to pay cash. James M. reneged on all of his earlier promises and treated us like we were criminals. He did offer to honor his promises if we financed. He said the sales manager was being a jerk that day and he had no options. We left. I find it hard after talking with some ex-customers of spreen that they would warrant a 5 star rating. Cross checking some of the names some of these happy 5 star raters are employees of Spreen. They play the game well. Beware of this dealer. More

This was the best car-buying experience we have ever had. The response time to my email was speedy. My husband and I were dreading having to go to any car dealership in anticipation of a lengthy, exhausting, The response time to my email was speedy. My husband and I were dreading having to go to any car dealership in anticipation of a lengthy, exhausting, and exasperating negotiation. However, after reading the glowing reviews about the "no-pressure" business ambience at Spreen, we trooped down to Loma Linda with our young kids. THE GLOWING REVIEWS RANG TRUE! Our first impression was certainly positive, what with a Honda employee guiding my husband to park safely at a space. We were greeted by Daniel and directed to a spacious waiting area with a children's section which was clean, well stocked with books and toys and with a big screen TV. I opted to stay with the kids while my husband went to the lot. He said that Daniel showed him the vans he liked without voicing any sales pitches. After my husband picked an Odyssey he liked, Daniel brought it out of the lot and parked it in front of the office so that my kids and I could inspect it ourselves. It was followed by a test drive, again devoid of any sales talk/pressure. Daniel did all the legwork after that. He worked with our budget without pushing options; a "no, thank you" was simply accepted. Stephanie finished all the paperwork and explained their content concisely and in a friendly manner. We highly recommend Spreen Honda at Loma Linda and will definitely go back if we ever need another car. Thank you very much, Daniel and Stephanie! More

Besides having the lowest Internet price and the exact vehicle we wanted, Dennis Anderson for quick to respond to my questions and even answered me after hours. Other salesmen were supportive of the proc vehicle we wanted, Dennis Anderson for quick to respond to my questions and even answered me after hours. Other salesmen were supportive of the process even though I was not their customer. Stephanie in finance was very clear in explaining our options and I did not feel pressured. More

Went in with TrueCar quote in hand (a price that was untouchable by every other dealer), met with Elena, no bait & switch, no upselling, showed us all versions of what we wanted, let us make up our mind untouchable by every other dealer), met with Elena, no bait & switch, no upselling, showed us all versions of what we wanted, let us make up our minds (zero pressure). She presented all options available, but again no pressure. A truely great car buying experience. Anybody in the market get the TrueCar quote go in with the price (check around no one will meet or beat it) and you will be pleasantly surprised (I was). Pricing and the personel made the 70 mile drive well worth while. More

On presidents day, I sent an email inquiry regarding a new 2013 Honda Accord coupe and the owner, Chet Spreen, contacted me within an hour. I was stupefied and highly pleased. Shortly after that, I got new 2013 Honda Accord coupe and the owner, Chet Spreen, contacted me within an hour. I was stupefied and highly pleased. Shortly after that, I got an email from Jason Coates from the internet department with a quote that was quite reasonable. While I liked the idea of working the deal through the internet, I ended up just driving down the same night just to see what could be accomplished in person. Earlier in the week, I ran into a lot of "games" and questionable business tactics at Honda Cars of Corona when I explained my situation of trying to get out a car that was still practically brand new (2012 Civic) and into the 2013 Honda Accord. At Penske Honda of Ontario, the guy wouldn't let me test drive the car on the freeway even though I have a valid CADL. At Rock Honda of Fontana, I got bombarded coming out of my car and the salesguy wanted to "escort" us around the lot. At Metro Honda, they were awesome! and nice! but couldn't meet my price demands. It was nuts when I walked into Spreen Honda on Presidents day. While I didn't get greeted immediately because it was like a circus in there - people running around everywhere! - when I did get acknowledged, the young man was very polite and apologized that we would have to wait. They also don't have a receptionist at the front (at least not that I saw!) I ended up getting approached by Ryan Moody not long after that - I briefly explained my demands (which weren't outrageous - just a bit of a stretch), we then went out to the lot. I pointed to the car I wanted (2013 white Accord sedan lx). I told him I did not want any other color and any other model and I did not want to waste any time. Then we went inside, he took my information, and it progressed from there. I must say, I was a little stunned at their first "offer" but I said no way, and the next offer that they brought satisfied me. I then went into finance and Todd patiently explained all of the "extras" to which I politely declined all. I shook hands with Todd and Ryan and I agreed to pick up the car and bring my trade (CIVIC) the next night since it was already well past their operating hours by that time. The next day, I brought the Civic as promised. He took the keys, brought it around next to my new car, and we moved all my stuff to the new car. They even have a special slanted parking spot right outside the dealership where they parked my new car. The lights were shining down on it, and I was able to make sure that it was cleaned properly and there were no scratches. My new car was immaculate. I also got a full tank of gas, and an hour long "delivery" with Ryan Moody where he explained everything about the car. He really took his time and did not seem to be in a hurry even though it was really late. I drove my car home that night in utter shock (such an easy transaction, no hiccups!) and a few days later I got a follow up call from Ryan congratulating me and he asked me if I had any questions, as the Accord has A LOT more features than the Civic. I actually ended up going back a week later and having Ryan explain more features to me that I forgot to ask about in the first delivery. I don't like writing reviews, but I am a tyrant when it comes to working a car deal and have hiiigh expectations and Chet, Ryan, Jason, Todd wowed me and this review is well deserved and overdue. More