Spreen Honda Loma Linda - Service Center
Loma Linda, CA
2,105 Reviews of Spreen Honda Loma Linda - Service Center
Service department personnel are courteous, professional, and accurate in their estimates of completion times. I am very happy with my time spent with Spreen Honda professional, and accurate in their estimates of completion times. I am very happy with my time spent with Spreen Honda More
Efficient, fast, good service. When smog not available, set me up with service across the street. 100% satisfied...highly recommend. Will return for service in future set me up with service across the street. 100% satisfied...highly recommend. Will return for service in future More
I was greeted by a service rep whose first words were--"Well you can make an appointment to have an oil change and tire rotation but they don't mean anything." I have successfully done this in the p were--"Well you can make an appointment to have an oil change and tire rotation but they don't mean anything." I have successfully done this in the past, so don't know if it has always been the policy. The consequence is that you might as well just drive in since it will take them as long as it takes to get through the cue. I think this policy should be made clear on the appointment site. It took an hour and a half--not horrible, but the attitude of the rep was insulting and when I reacted negatively he acted as if this was my problem. I hate that and likely wont be back. More
It was my first time going to get my car service and everyone was so friendly and very patience and my car was ready faster than expected so thank you everyone was so friendly and very patience and my car was ready faster than expected so thank you More
I have purchased two cars from this dealer and plan on purchasing a third one in the future. Their sales people are knowledgeable and low key, not pushy. The service department is excellent, explain ever purchasing a third one in the future. Their sales people are knowledgeable and low key, not pushy. The service department is excellent, explain everything, give me the costs, the car is always improved with no problems after service. Have worked with other Honda dealers when out of the area and customer service is not the same. More
Excellent service. Staff was friendly and attentive. I had a great experience. I was given a time frame as to when repairs would be completed and my car was serviced within that time frame. All went smo had a great experience. I was given a time frame as to when repairs would be completed and my car was serviced within that time frame. All went smoothly, thank you. More
Ricardo Del Rosario gave good customer service, friendly, fast, courteous and completed service as needed. Called and texted and came out to lobby to get us when car was done. fast, courteous and completed service as needed. Called and texted and came out to lobby to get us when car was done. More
She keeps me updated with the status of the service being done in my car. She’s very professional, friendly and detailed about what needs to done. done in my car. She’s very professional, friendly and detailed about what needs to done. More
Always come to her get my car serviced and I always come back because of the great customer service. Every staff member was following COVID guidelines which made me feel comfortable. back because of the great customer service. Every staff member was following COVID guidelines which made me feel comfortable. More
Sebastian the service advisor was great and he answered all my questions. The service was completed within the estimated time frame. Good price, good workmanship. all my questions. The service was completed within the estimated time frame. Good price, good workmanship. More