314 Reviews
Write a Review314 Reviews of Johnny Torrez
March 21, 2024
Buyers beware! ! I bought a used Nissan pathfinder from Spreen Honda in Loma Linda about a month ago and It was a complete nightmare and the worst car buying experie ! I bought a used Nissan pathfinder from Spreen Honda in Loma Linda about a month ago and It was a complete nightmare and the worst car buying experience l've ever had. The sales and service departments are very shady and full of lies. They sold me a car that they claimed passed a smog check until a few weeks later the DMV called and said they can't register the vehicle because something is suspicious with the smog paperwork come to find out after the dealer had my car for over two weeks, trying to smog it, there is an issue with the computer not reading the 02 sensor monitors and they were unable to figure it out. I tried to give them time to fix it, but got fed up and demanded my money back and for them to unwind the contract. After I finally got my money back then they tried to pressure me into buying a brand new Honda and I told them I would never buy a vehicle from the dealer because they are very shady and untrustworthy and I will be reporting them to the DMV and the bureau of automotive repairs. Don't make the mistake like I did in dealing with this dealer go to rock Honda or another dealer. Now they are trying to re-sell it without updating the carfax. More
Other Employees Tagged: John Awabdy , Service manger Matt
November 22, 2023
Horrible service. Scheduled an appointment for OIL CHANGE. Because engine light was on they put in the service for inspection and not an oil change. Did not catch it Scheduled an appointment for OIL CHANGE. Because engine light was on they put in the service for inspection and not an oil change. Did not catch it when signing in. When vehicle was done they still did not do oil change so had to wait even longer, my spouse took it in so when charged $180 didn't realize that was not the normal oil change cost. Then when they did oil change charged another $60! Best they could do was give 10 off... the inspection they didn't even know why the engine light was on just gave a guess. The principle was we did not ask for that service at all, we wanted an oil change. We got the vehicle in late with 0% oil life so already figured the light was on because we needed the oil change. We have been loyal customers for over 11 years so this is very disappointing they scammed us this visit and refusing to make it right! We did not want the inspection at all!! They definitely lost our business we will not be returning. More
Other Employees Tagged: Matt Humphrey, Jim Schultz, Rachelle Roberts, Jesse Mendoza
September 18, 2023
Quick and friendly service. My first oil change was done in less than 30 minutes. My first oil change was done in less than 30 minutes. More
Other Employees Tagged: Jim Schultz, Rachelle Roberts, Jesse Mendoza , Sebastian Peronace
September 18, 2023
Experience just with the recall work itself was good. Getting the appointment (and previous appointments) was terrible. I asked Johnny who I could send a letter to and he said to send it to him and h Getting the appointment (and previous appointments) was terrible. I asked Johnny who I could send a letter to and he said to send it to him and he would pass it on. I’ve never received a reply. More
Other Employees Tagged: Robert Basabe
August 09, 2023
My review has not changed even with the new faces I see your customer service exceeds my expectation you broke the number scale with your excellent customer service your customer service exceeds my expectation you broke the number scale with your excellent customer service More
Other Employees Tagged: Steve Dockery, Jim Schultz, Daniel Martinez, Carina Lopez, Jesse Mendoza, Jim Sanchez, Adrian Paredes , Jose Montejano, Sebastian Peronace, Patrick service department 5
August 09, 2023
Love the service from customer to fixing my car up and they are fast here they are fast here More
Other Employees Tagged: Jim Schultz, Rachelle Roberts, Jesse Mendoza , Sebastian Peronace
July 22, 2023
I was treated in a very fair, caring and professional manner by my Service Advisor…Johnny. They were able to diagnose my problem and repair my car on the same day! Very glad that I came to Spreen Honda! manner by my Service Advisor…Johnny. They were able to diagnose my problem and repair my car on the same day! Very glad that I came to Spreen Honda! I’ll be coming back here in the future! 🏆 More
July 20, 2023
My experience at Spreen is always smooth and educational! Really appreciate you all! Thank you for everything! Really appreciate you all! Thank you for everything! More
Other Employees Tagged: Jim Schultz, Rachelle Roberts, Jesse Mendoza , Sebastian Peronace
July 12, 2023
I have always received excellent and courteous service from customer service as well as the service dept. Thank you from customer service as well as the service dept. Thank you More
Other Employees Tagged: Jim Schultz, Rachelle Roberts, Jesse Mendoza , Sebastian Peronace