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Springdale Ford

Springdale, AR

4.5
52 Reviews

2259 N Thompson St.

Springdale, AR

72764

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52 Reviews of Springdale Ford

May 28, 2023

Honest, conscientious , friendly, good good good good good good good good good good good good More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie, Tim
May 30, 2023 -

Springdale Ford responded

Your kind words mean a lot to the team, Rick. Thanks for trusting Springdale Ford with your service needs.

April 21, 2023

Easy to work with, and got us in and out very quickly. Just ask for Scott! More

by Mike_group
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott
Apr 21, 2023 -

Springdale Ford responded

Thank you for the review, Mike! We appreciate your business and will be sure to pass along the kind words to Scott. Safe travels!

April 05, 2023

Jeramy was awesome! !! He was able to get us into the vehicle we wanted and expedited our sale!!! thank you so much!!! More

by Angiegeiss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeramy and Brandon
Apr 06, 2023 -

Springdale Ford responded

Thank you for taking the time to support Springdale Ford with your 5-star review! We will pass along your kudos to Jeramy. Take care!

March 02, 2023

Great experience buying my F150 from Jeremy and Springdale Ford. Made dealing with them super easy and a fast deal. More

by Bacchuscm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy
Mar 02, 2023 -

Springdale Ford responded

Thank you for the review! We are so glad to hear that Jeremy and the Springdale Ford team delivered such a successful purchase experience. Drive safely in your Ford F-150, and enjoy it! We hope to see you back again at Springdale Ford!

February 21, 2023

Very knowledgeable and helpful service people it was easy to schedule follow up work. Thank you! More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 21, 2023 -

Springdale Ford responded

Thanks for the excellent review, Todd. We appreciate your support of Springdale Ford.

February 04, 2023

Communication was awful. I brought the vehicle in on 01/23/23, received a phone call on 01/25/23 telling me parts were being shipped from Kansas City. It snowed that week, so More

by BankerRancher
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim
Feb 06, 2023 -

Springdale Ford responded

Thank you for reaching out. I understand your frustration and apologize that my team didn't provide clearer updates about your finished repairs. Your feedback will be used as a training opportunity so we can make sure our guests are informed every step of the way. If there is anything else you'd like to share with me, please give me a call directly. I'd be happy to hear from you. Ronnie Mitchell - (479) 927-4853

Feb 06, 2023 -

BankerRancher responded

Thanks, Ronnie. My Mustang is about to come out of winter storage, and I’d like to have all the fluids changed and have all systems checked. Can I be confident that this won’t happen again?

Feb 07, 2023 -

Springdale Ford responded

We'd like to provide the best quality of care possible and earn your trust in our business's ability to take care of you as a customer! If you'd like to reach out to me directly (rather than sharing your personal contact information online for us to contact you) at my direct line (479-927-4853), I'd love to have a conversation about your concerns before scheduling your next appointment to make sure you're comfortable with us doing service on your Mustang moving forward.

January 21, 2023

No communication. Dropped the car off on Tuesday for an appointment on Wednesday. No call from them all day with an update. Call them multiple times with no answer. Le More

by Lutz_george
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mechanic
Jan 23, 2023 -

Springdale Ford responded

We would like to learn more about your experience so that we may address your concerns and feedback appropriately. Customer satisfaction is our top priority and we use these reviews to learn and grow. Please give me a call and I will be happy to listen. Thank you, Ronnie Mitchell - (479) 927-4853

January 10, 2023

My preferred dealer in my last 2 buys. Good staff, aims to please. Over and above. More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Phillips
Jan 10, 2023 -

Springdale Ford responded

Steve, thank you for the review! We appreciate your business and hope to see you back again at Springdale Ford!

January 01, 2023

Very easy and Tim is very helpful. I have had nothing but great experiences with this dealership. More

by smt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Dunn
Jan 02, 2023 -

Springdale Ford responded

Thank you for the 5 stars and shoutout to Tim! All of us at Springdale Ford appreciate your feedback!

December 30, 2022

Good overview of contract options prior to ratification. Good walk through of truck features at truck. More

by Monarch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conner Ducharme
Jan 03, 2023 -

Springdale Ford responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Springdale Ford team. Drive safely, and we hope to see you back!

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