Back

Springdale Ford

Springdale, AR

4.6
52 Reviews

2259 N Thompson St.

Springdale, AR

72764

Directions

By Type

52 Reviews of Springdale Ford

May 06, 2022

Service was great, kept me updated got me in and at. Tim does a very good job More

by samuelreecereynolds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
May 06, 2022 -

samuelreecereynolds responded

Service was great, Tim does a great job

May 09, 2022 -

Springdale Ford responded

Samuel - Thank you for taking time to commend Tim and our service department! We are delighted to hear that your recent visit went smoothly. Happy driving from our Springdale Ford team!

May 04, 2022

Absolutely worst service ever in all years owning a Ford… still not fixed car and no faith they even looked at to fix advisor never ever made me feel confident he did anything to solve my issue nor did he ha More

by joemains70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
taylor
May 04, 2022 -

Springdale Ford responded

We pride ourselves on providing an excellent value to our guests and it's hard to hear that we let you down. I would like to step in and understand where we went wrong here. If you are willing to provide some details about your experience, would you consider giving me a call directly? Thank you, Kraig Atkins - (479) 582-6223

May 04, 2022 -

joemains70 responded

Kraig y’all have lost this Customer’s Trust & Faith that you would fix.. or that the advisor’s care.. it’s sad but i am sorry i asked them to do more than they have the capacity to do and that is service a vehicle i bought new there. … fix the hesitation is the number one issue and it’s not that they missed it as much as when i picked up he said all done but couldn’t tell me one thing they checked to see if done …. and didn’t care …was the kicker … i have an appointment at Ford service elsewhere Springdale just not trustworthy in my opinion… not my first Rodeo at Springdale service i came in to buy 4 new tires couple months ago was told don’t sell or order tires i asked where do i go to get factory tires for car i bought there service then said look on line no help what so ever same attitude as above i thought just a bad day they were having now a know a typical day at Springdale Ford … Love the guys in sales wish they fixed cars 😂..

May 06, 2022 -

Springdale Ford responded

Thank you for the reply and for letting us know more details about your visit. This helps us to navigate the process down the road. If you would like to discuss more, please reach out to me at 479-582-6223.

May 26, 2017

Unhappy We bought a used truck from them. By the time we got home, it was making a terrinle noise and was losing power. We had to get it fixed which cost us a More

by Mary Vineyar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't remember
May 18, 2017

Don't buy a used car from them! I feel like we were lied to. When we called about a used car they said it had been checked by the Honda Service Dept but then after we had problems t More

by CarLady2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Austin
January 24, 2017

Personable All involved in my purchase were friendly, attentive to mine and my wife's concerns and respectful of every decision we made. In all "personable" is w More

by Wyatt1177
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Mays
January 15, 2017

Very easy to work with! Very helpful and professional! Excellent customer service. Knowledgeable sales staff. I was never pressured to buy. Was offered a very fair amount for More

by Douglas1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Davis
December 06, 2016

Easy to dea with. Easy to work with very informative made the purchasing of a new truck probably the best and easiest I have experienced. And worked with me after the s More

by snakeeyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Moss and Verl Hencey
December 02, 2016

Great guest service Dropped off our SUV for a oil change and brake work, service completed in a timely fashion and in a timely manner. Can't say thank you enough More

by Pellisson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie
October 26, 2016

Always a great experience! From the sales staff to the service department, I always have a great time at Springdale Ford. Jason and Ronnie work my service appointments in very More

by Lucas Massengale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Dickard, Ronnie, Mark
October 18, 2016

Great Experience These guys always go over and beyond to satisfy the customer, very professional and honest. I recommend them to all my family and friends. thanks More

by candles123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Moss, Scott Davis
...
4