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Springfield Acura - Service Center

Springfield, NJ

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184 Reviews

184 Reviews of Springfield Acura - Service Center

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May 23, 2013

I had a tire pressure issue for a couple of weeks on my brand new MDX. I called Springfield Acura at 7:50 in morning and was done by 9:00, no charge as a courtesy for being a recent customer, nice touch gu More

by Jtribiano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bebe
May 09, 2013

I went to the service department to pick up a touch up paint, after many failed of attempts of trying to reach someone over the phone. I felt that my business wasn't cared about enough. I walked in and ga More

by Mtorres3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service dept.
April 20, 2013

The greeting was prompt and friendly. Staff was informative as well as professional. Wait time was very managable. Price was a bit higher than I'd like. More

by prophetzofpeace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 11, 2013

OVER PRICED, 413.00 for oil change and 1 tire 99.00 to rotate tire I just bought there, they got me once, never get me again, I will find another dealer to change my oil, and if I need any work done, it w More

by wasrippedoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service department
March 29, 2013

This was my first time at this Acura dealer & I must say I was very pleased by the service. I originally came from the Acura of Pembroke Pines in Ft Lauderdale, FL was looking to have excellent customer More

by sungirl
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Manay
March 19, 2013

Jaime was great and very professional. I feel very comfortable with him when it comes to dealing with my car. I must say that you don't find service like this anymore anywhere else. I rate Jaime at More

by marilyn624
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Manay
March 08, 2013

Sanro is very friendly and knowledgeable. I know he Recommends me to do Correct repairs on the car. This last time I was there with my baby and I didn't have much time and he got my Vehicle serviced re More

by Klara60buddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sanro
February 28, 2013

Sandro was very helpful in the service of my car. Also he was able to tell me about other extended warranties that were out there for my car.. More

by Yscarpa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 26, 2013

The staff was very helpful, friendly, and attentive. They made sure that all my questions and/or concerns were answered, which made coming back an easy decision. I would recommend the dealership to any Honda More

by toonie1208
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 26, 2013

Great customer service and pleasant athmosphere. Mr. Rosario is a responsible great talent individual, knowledge in his profession who gives confident to the customer. Wishing to find people like him e More

by isaura1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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