Springfield Acura - Service Center

I had a tire pressure issue for a couple of weeks on my brand new MDX. I called Springfield Acura at 7:50 in morning and was done by 9:00, no charge as a courtesy for being a recent customer, nice touch gu brand new MDX. I called Springfield Acura at 7:50 in morning and was done by 9:00, no charge as a courtesy for being a recent customer, nice touch guys More

I went to the service department to pick up a touch up paint, after many failed of attempts of trying to reach someone over the phone. I felt that my business wasn't cared about enough. I walked in and ga paint, after many failed of attempts of trying to reach someone over the phone. I felt that my business wasn't cared about enough. I walked in and gave them a color code, thank god I checked the paint cause it was completely off, someone mis-tagged the paint. I asked the guy if he knew if this was the correct color code for my rims and he proceeds to tell me "he doesn't know, that's the code I gave him" very rudely.made no type of attempt to get further info for a customer. Hospitality and good service lack at this place. I drive an acura and I absolutely love the car. But I would never recommend this acura dealer to anyone. More

The greeting was prompt and friendly. Staff was informative as well as professional. Wait time was very managable. Price was a bit higher than I'd like. informative as well as professional. Wait time was very managable. Price was a bit higher than I'd like. More

OVER PRICED, 413.00 for oil change and 1 tire 99.00 to rotate tire I just bought there, they got me once, never get me again, I will find another dealer to change my oil, and if I need any work done, it w rotate tire I just bought there, they got me once, never get me again, I will find another dealer to change my oil, and if I need any work done, it will not be at Springfield Acura. And I only had 23,000 miles on tire it had dryrot. More

This was my first time at this Acura dealer & I must say I was very pleased by the service. I originally came from the Acura of Pembroke Pines in Ft Lauderdale, FL was looking to have excellent customer say I was very pleased by the service. I originally came from the Acura of Pembroke Pines in Ft Lauderdale, FL was looking to have excellent customer service as I had back in Florida. Jaime did a wonderful job in getting my MDX serviced as soon as possible. I was in & out in no time. I would definitely recommend this dealer to anyone who lives in Staten Island. Thank you again for great service. More

Jaime was great and very professional. I feel very comfortable with him when it comes to dealing with my car. I must say that you don't find service like this anymore anywhere else. I rate Jaime at comfortable with him when it comes to dealing with my car. I must say that you don't find service like this anymore anywhere else. I rate Jaime at a 10 because he over exceeds the option of being just great. I will continue to service my car with Acura Dealership, it's a warm, inviting and customer friendly place! Thank you so much, Marilyn Pellicer More

Sanro is very friendly and knowledgeable. I know he Recommends me to do Correct repairs on the car. This last time I was there with my baby and I didn't have much time and he got my Vehicle serviced re Recommends me to do Correct repairs on the car. This last time I was there with my baby and I didn't have much time and he got my Vehicle serviced really fast. He is the best. I enjoy working with him. More

Sandro was very helpful in the service of my car. Also he was able to tell me about other extended warranties that were out there for my car.. was able to tell me about other extended warranties that were out there for my car.. More

The staff was very helpful, friendly, and attentive. They made sure that all my questions and/or concerns were answered, which made coming back an easy decision. I would recommend the dealership to any Honda made sure that all my questions and/or concerns were answered, which made coming back an easy decision. I would recommend the dealership to any Honda/Acura enthusiast. When we are ready to purchase our next Acura, we will make sure to purchase from the office in Springfield, NJ. More

Great customer service and pleasant athmosphere. Mr. Rosario is a responsible great talent individual, knowledge in his profession who gives confident to the customer. Wishing to find people like him e Rosario is a responsible great talent individual, knowledge in his profession who gives confident to the customer. Wishing to find people like him everywhere business needs to be done. More