Springfield Acura - Service Center

I think the charge for many hours on the high labor costs was somewhat exceeded the actual time a tech would spending on the repair jobs. Other than that, the customer service and repair jobs are excellent. was somewhat exceeded the actual time a tech would spending on the repair jobs. Other than that, the customer service and repair jobs are excellent. More

I came in for an oil change, and fortunately, they had time to do a brake job. I bought the car from a friend who advised me when I bought it that it would need brakes. The waiting room is great. time to do a brake job. I bought the car from a friend who advised me when I bought it that it would need brakes. The waiting room is great. More

Sandro went completely out of his way and above and beyond to ensure I had the best experience possible. It's not the easiest drive for me to gets there but I wouldn't dream of taking my car elsewhere. beyond to ensure I had the best experience possible. It's not the easiest drive for me to gets there but I wouldn't dream of taking my car elsewhere. First class service every time. More

Great service, loaner car tempted me in trading in existing and buying new. I have dealt with other Acura dealers, but Springfield is by far the best existing and buying new. I have dealt with other Acura dealers, but Springfield is by far the best More

Have been going there for service since 2001. They are always so professional and friendly. Never had a bad expirience. I would recommend their service department to everyone. always so professional and friendly. Never had a bad expirience. I would recommend their service department to everyone. More

Quay always provide EXCELLENT customer service to me. He goes above and beyond to ensure that I am 100% satisfied with the information, as well as, the wait time. I very appreciative of that. I purchased my goes above and beyond to ensure that I am 100% satisfied with the information, as well as, the wait time. I very appreciative of that. I purchased my car in 2003 from Springfield Acura, so I have encountered several service reps and none of them can compare Quay. He gets an A+++++ in my book. He makes my trips in for service all the more pleasurable. More

Quay was the srevice manager i dealt with. He was phenominal. I received exceptional service. Great crew all together and extremely happy with the way I was treated. Again, Special thanks to Quay phenominal. I received exceptional service. Great crew all together and extremely happy with the way I was treated. Again, Special thanks to Quay for all he did for me. More

Friendly and did the work quicker than I expected! I didn't feel like he was trying to get me to spend more money on other repairs that may or may not be necessary. Would request service to be done with didn't feel like he was trying to get me to spend more money on other repairs that may or may not be necessary. Would request service to be done with him again. More

Great customer experience. Sandro did a great job with keeping me posted as my repairs proceeded through the process. I would recommend this dealership to other Arcua MDX owners for any pending or futu keeping me posted as my repairs proceeded through the process. I would recommend this dealership to other Arcua MDX owners for any pending or future service work. More

The staff at the dealership have always taken care of me. I am one of the few customers that bring both my acuras to the dealership for service eventhough they are 12 years old. It is good to be recognized I am one of the few customers that bring both my acuras to the dealership for service eventhough they are 12 years old. It is good to be recognized as a good customer. More