Springfield Acura - Service Center

Great service, did not have any issues. Came in for oil change and was serviced for remaining issues that could have presented a problem. Thanks. change and was serviced for remaining issues that could have presented a problem. Thanks. More

I have bought several cars from Alex with Bill always giving me a fair price. I trust that when Sandro has my car evaluated for any issues beyond what service I came in for, he is looking to keep my car giving me a fair price. I trust that when Sandro has my car evaluated for any issues beyond what service I came in for, he is looking to keep my car safe, not trying to load up the costs with unnecessary maintenance. More

My son's car (2004 TSX) needed an electrical repair. The part (radio/climate control unit) that had to be replaced, however, is no longer manufactured by Acura/Honda. Sandro Rosario patiently described wha part (radio/climate control unit) that had to be replaced, however, is no longer manufactured by Acura/Honda. Sandro Rosario patiently described what part was necessary and suggested I try finding it at a used auto part dealer. I located one and Sandro had it installed. Unfortunately, it did not work due to the fact the item was damaged when it was removed from the original auto. I was not charged anything up to this point. I found another replacement and this one worked perfectly. I was only charged for the labor to install the second unit - which was more than fair. Sandro really went the extra distance to handle my problem and I'm very thankful for his efforts. I have been a customer at Springfield Acura for more than 20 years. I have leased many Legends, RLs and TLs and have purchased an Integra and two TSXs from there. Obviously, I am a very satisfied loyal customer. My salesman during this period has been Leo Daniels - a great guy who always took terrific care of me and my family. I will see him again this April to lease another TL. Thanks again to Sandro Rosario and the rest of the Repair team. More

Always friendly, informative and prompt. Although no reason was found for my car's cruise control not working, I feel the service professionals did their best to diagnose and fix the problem. The loane reason was found for my car's cruise control not working, I feel the service professionals did their best to diagnose and fix the problem. The loaner car was greatly appreciated. Quay is an asset to your company. Thank you. More

Sandro Rosairio provided excellent customer service. I picked up my car the evening of Jan 3rd around 7 and he was the only service person there. He had to deal with multiple customers with problems at th picked up my car the evening of Jan 3rd around 7 and he was the only service person there. He had to deal with multiple customers with problems at the same time and he did so with grace and effectively. More

I have 3 Acura vehicles and I tried taking them to different Acura dealers because they were close to my job, but they do not service my vehicles very well and have good customer service as Springfiel different Acura dealers because they were close to my job, but they do not service my vehicles very well and have good customer service as Springfield does. More

Pls acknowledge the valet dude too... Idk his name but he was good... And smiled alot, I really like the twilight service very convient for ppl who wrk all day... And very fast service!!! It gonna b my new t was good... And smiled alot, I really like the twilight service very convient for ppl who wrk all day... And very fast service!!! It gonna b my new things... & price is gooood too.. Thank You Acura!!!! And all the dudes who helped me too More

Wonderful experience. Took us on time. Watched TV, had coffee. They washed the car for us and it was ready in no time. Our 4th Acrua here. wouldn't go any where else. coffee. They washed the car for us and it was ready in no time. Our 4th Acrua here. wouldn't go any where else. More

I will always take my 2002 acura rl to Springfield Acura .Since I been coming to Springfield Acura I had good experience with the dealership. .Since I been coming to Springfield Acura I had good experience with the dealership. More

The customer service is always great at Acura. You get taken care of as soon as you walk in the door. I'm given an estimated time that my service will be done. And it is close to the time that I'm given. taken care of as soon as you walk in the door. I'm given an estimated time that my service will be done. And it is close to the time that I'm given. I love that I'm getting my car washed as part of the service. While waiting you get to watch television and enjoy the coffee,drinks and snacks. Thanks Acura for your great service!! More