184 Reviews of Springfield Acura - Service Center
Very pleased with the service and the timley matter that it was completed in. I wpuld definetely recommend this dealership for a new car sales and/or service it was completed in. I wpuld definetely recommend this dealership for a new car sales and/or service More
I will say that Springfield Acura is a dealership that has a heart and they worked with me during the time that I needed my car repaired also I have to thank Jaime for all ofhis help he is great and I wil has a heart and they worked with me during the time that I needed my car repaired also I have to thank Jaime for all ofhis help he is great and I will always use this dealership for all of my car's needs. More
The staff at the Acura dealership greeted me pleasantly when I arrived. Quay was courteous and professional and explained in detail what the service entailed. He assured me that my car would be taken care when I arrived. Quay was courteous and professional and explained in detail what the service entailed. He assured me that my car would be taken care of right away and told me approximately how long I would have to wait. I was very satisfied with the service and based on my interaction with Quay would recommend this Acura dealership to my family and friends. More
Sandro has always been very polite and helpfull in all my dealings with him. Difficult problems have been delt with to everyone's satisfaction and I find the attitude of all the employees to be very professi dealings with him. Difficult problems have been delt with to everyone's satisfaction and I find the attitude of all the employees to be very professional and helpful. More
These service guys are the BEST period! Take pride in providing great customer service . They really do care and are very professional and courteous! Great providing great customer service . They really do care and are very professional and courteous! Great More
The service was completed within the promised timeframe . All the workers were friendly. A topper, car was washed, dried and pulled up to the entrance. Breakfast was also available . All the workers were friendly. A topper, car was washed, dried and pulled up to the entrance. Breakfast was also available . More
I have been working with Jamie Manay (for the past several years - and wouldn't have it any other way - He's terrific, personable, straight-forward and honest. I have always recommended Springfield A several years - and wouldn't have it any other way - He's terrific, personable, straight-forward and honest. I have always recommended Springfield Acura to many of my friends and family, and they all have had wonderful results. Thanks More
Sandro was super; not only was he polite, he took the time to go over and explain all of the maintenance that needed to be done by phone and went above and beyond to help. He was very accommodating in he time to go over and explain all of the maintenance that needed to be done by phone and went above and beyond to help. He was very accommodating in helping me obtain a loaner car to help me continue my day and my kids schedules with almost no disruption. I can't say enough about the level of service I received today. Thanks Sandro!! More
I came in for "A" service and the service I received exceeded my expectations. Because an overall check was done on the car, it revealed I needed a new battery and thatnk goodness it was still received exceeded my expectations. Because an overall check was done on the car, it revealed I needed a new battery and thatnk goodness it was still covered under warranty. I also had a nail stuck in my tire that I wasn't aware of. The overall check discovered it before my car notification kicked in. I was lucky that I was not stopped in the winter with a dead battery. Quay explained everything in detail and had everything fixed almost 10 to 15 minutes earlier than he promised. I like this type of service and I appreciate the friendliness of the staff. Thank you. More