Springfield Acura - Service Center

I have had three Acuras leased through this dealership (Leo Daniels was my salesman) and use the service department because I'm always happy with their work and they provide quick and seamless experience. (Leo Daniels was my salesman) and use the service department because I'm always happy with their work and they provide quick and seamless experience. More

I have been having my car serviced at Springfield Acura since 1990. This is my fourth Acura and I have had had consistently high quality service at Spingfield for 20 years. They are courteous, efficient an since 1990. This is my fourth Acura and I have had had consistently high quality service at Spingfield for 20 years. They are courteous, efficient and have a commitment to quality and customer service. More

Jaime was very responsive to my service requirements, he is also very customer oriented. In this world of (to many) negative people (in customer service jobs) it was indeed a pleasure to deal with a true pr is also very customer oriented. In this world of (to many) negative people (in customer service jobs) it was indeed a pleasure to deal with a true professional Walter (wasn't provided with his last name) also took a ride with me to check a noise out; he was also very helpful More

I was highly impressed with the service I was given at this dealership...everyone was helpful and extremely nice. The coffee could be better but the service made up for it. I especially would like to co this dealership...everyone was helpful and extremely nice. The coffee could be better but the service made up for it. I especially would like to commend Quay, his customer service was great and he was extremely helpful. I was able to call him and speak to him everytime I needed a question answered. More

Just a little wait because of a little confusion bu Mr. Rosario was very nice and professional. He went over what should be done in my car and provided all necessary information. Rosario was very nice and professional. He went over what should be done in my car and provided all necessary information. More

Quay was very helpful and knowledgeable with every question that i asked. He was also aware of the steering wheel and the clutch extended warranty and checked if it had to be updated or replaced. I c question that i asked. He was also aware of the steering wheel and the clutch extended warranty and checked if it had to be updated or replaced. I consider him one of the best go to guys since he's helped me a lot with my MDX for the past year. More

All moved smoothly from explaining malfunction to ordering the part needed, to setting up next appointment and beingtold the length of time requiredfor job to be done. Quay also explained other pote ordering the part needed, to setting up next appointment and beingtold the length of time requiredfor job to be done. Quay also explained other potential issues and prices for repair with no pressure. More

I found Jamie to be both courteous and efficient. I found Jamie to be both courteous and efficient. Cannot say enough about how he handled everything. What could have been a horror, tu I found Jamie to be both courteous and efficient. Cannot say enough about how he handled everything. What could have been a horror, turned out to be a pleasant experience. Marilyn Lang More

Service department explained all work being done, they were very friendly and I was given use of a loaner car so that I wasn't inconvenienced. were very friendly and I was given use of a loaner car so that I wasn't inconvenienced. More

Service was prompt. I was provided with a loaner car that I really needed otherwise I would have had to postpone the service. Jaime was very nice and professional. I have been a customer at Springfield Acur I really needed otherwise I would have had to postpone the service. Jaime was very nice and professional. I have been a customer at Springfield Acura for many years. My service consultant was Jim Walker in the past. He was exceptional and I heard he retired. So Jaime had big shoes to fill and he did. More