Springfield Acura - Service Center

Routine oil change The service of my car was good. When getting ready to pay, I was shown the new "check" sheet and 4 things were marked in red. This was a first. I b The service of my car was good. When getting ready to pay, I was shown the new "check" sheet and 4 things were marked in red. This was a first. I bring my car in about every 35 - 45 days for an oil change and this was the first I had heard of any of the 4 recommended services. I was not happy about that. I believe it was Wayne who looked up my service record and confirmed that this is the first time any of the four recommendations, transition fluid level, brake fluid level, power steering fluid level, and coolant level, were mentioned. That, according to the paperwork, is $709.39 worth of work. New format for checking I understand. Just hearing about four services now I do not. I bought my car from you in April of 2014. I have brought it to Acura almost monthly since then. $710.00 worth of maintenance work all at once, no I am not happy. Yes, I will be seeking a "second opinion". The service that has been done has been great. The people I have worked with have also been amazing. I have no complaints there. Recommending four system flushes at once, that is another issue. Also, be glad I am not going to be taking the time to vent about the "recommendations" with my tires. More

Excellent Service My Experience with Springfield Acura & Jamie Manay has always been a pleasure, he is professional and very courteous. Always keeping me up to date wit My Experience with Springfield Acura & Jamie Manay has always been a pleasure, he is professional and very courteous. Always keeping me up to date with my upcoming service or any recalls that need to be addressed. The cashier Valerie is just a charm, always smiling & cheerful. My drive to Acura is never easy, with all the traffic I encounter on the Staten Island Expressway, but once I get there everything my MDX is there for is all taken care & I know that it was all worth it. Thank you, Janet Misseri More

Exceptional, Professional, Prompt, and Courteous Really what more is there to say than what I wrote in the title. The staff at Springfield Acura, is an accomplished well-trained and professional grou Really what more is there to say than what I wrote in the title. The staff at Springfield Acura, is an accomplished well-trained and professional group. Victor Rodriguez, is as good as it gets, got me in and out as fast as I could imagine, explained every aspect of the service in great detail, was knowledgeable about the service, and was extremely polite and professional. Will return for service every time, and cannot recommend them more highly. More

Excellence at Acura Victor was the most helpful advisor I've had, hope that when I return he will be available to assist me. I will recommend him and the Springfield Acur Victor was the most helpful advisor I've had, hope that when I return he will be available to assist me. I will recommend him and the Springfield Acura team to my friends. More

springfield acura is an extremely consistant dealership. because of their continuously excellent customer service and efficient procedures i have come to expect it all the time. they have definately set the because of their continuously excellent customer service and efficient procedures i have come to expect it all the time. they have definately set their own bar very high. the most important quality i appreciate is the quickness in which all services happen at this dealership. More

Always friendly and fair whenever I have had service at this location. I have had the timing belt replaced prior to this and he was able to look up in my records to let me know what services I was due to h this location. I have had the timing belt replaced prior to this and he was able to look up in my records to let me know what services I was due to have completed at the current millage. More