Springfield Acura - Service Center

Very pleasant experience at the service center this morning. Service was speedy and Jamie was ultra-friendly and courteous, and in a very genuine way. morning. Service was speedy and Jamie was ultra-friendly and courteous, and in a very genuine way. More

Made a Saturday appointment on Wednesday this week, and they told me that the A1 service will take about an hour. I was surprised that it was done in 25-30 minutes. Wow! they told me that the A1 service will take about an hour. I was surprised that it was done in 25-30 minutes. Wow! More

Found & resolved the problem & got my car back to me before end of day. Treated me as a valued customer.. Car is now running fine again... me before end of day. Treated me as a valued customer.. Car is now running fine again... More

As Usual I'am satisfied with the service department at acura. All of the advisors are very friendly everything is explained to you such as the cost and if there is a problem it is discussed before anyt at acura. All of the advisors are very friendly everything is explained to you such as the cost and if there is a problem it is discussed before anything is done. The waiting area is very comfortable and I just love the complimentary coffee,soda and popcorn. Always a good experience!!! Thank You Very Much!!! More

This dealership offers friendly, reliable and quick service. I really like working with Springfield Acura. They make it very easy. Appointments are readily available and the service is great. service. I really like working with Springfield Acura. They make it very easy. Appointments are readily available and the service is great. More

BB in service couldn't be any more helpful and courteous as he was on prior service visits to this dealership. He arranged for a loaner when the parts had to be ordered. courteous as he was on prior service visits to this dealership. He arranged for a loaner when the parts had to be ordered. More

Job was completed as promised and gave discount for total cost of services that required while on waiting at the customer lounge. We'll continue to bring our cars in. cost of services that required while on waiting at the customer lounge. We'll continue to bring our cars in. More

Jamie was fantastic ! Jamie was not feeling well and that did not stop him from being very nice and took care of all my needs. Even though it one of my requests was as simple as a battery for my clicker that did not stop him from being very nice and took care of all my needs. Even though it one of my requests was as simple as a battery for my clicker. He saw me waiting and took me right away. All service performed was excellent ! He went through all the service checks that were done. All were performed within an hours time as promised. I would recommend Springfield Acura and Jamie to anyone I know. Thanks for your great customer service Jamie ! . More

I was treated very professionally and giving a quote and description of the services that were being provided,everything was done on time and I was very satisfied with the over all experience at sprinfield description of the services that were being provided,everything was done on time and I was very satisfied with the over all experience at sprinfield acura. More

Mr. Fernandez was very helpful. He was informative; went Mr. Fernandez was very helpful. He was informative; went the extra to arrange for a loaner so that I did not have to return first thing in the morn Mr. Fernandez was very helpful. He was informative; went the extra to arrange for a loaner so that I did not have to return first thing in the morning so that my brake pads can be replaced. More