Springfield Dodge Chrysler Jeep Ram - Service Center

Excellent Service Although I did not buy my car from this delealership, the service advisors, mechanics, cashiers and other dealer representatives treats thier customer Although I did not buy my car from this delealership, the service advisors, mechanics, cashiers and other dealer representatives treats thier customers with the upmost respect. They will go out of thier way to make this exprence a rewarding one. The service advisors goes the extra mile to satisfy thier customers. More

Service Manager is a Jerk Do not deal with these people, especially with this man. My wife overheard him joking about how she needs to go to the gym more to his coworkers. Disg Do not deal with these people, especially with this man. My wife overheard him joking about how she needs to go to the gym more to his coworkers. Disgusting. More

Too difficult to make a service appointment! I called to make an appointment for service but was denied because I did not have the VIN number handy for my vehicle. My information was in the syste I called to make an appointment for service but was denied because I did not have the VIN number handy for my vehicle. My information was in the system from service done on previous vehicles. The girl on the phone refused to make the appointment without it. I called David Dodge and made the appointment without issue or my VIN number. Imagine that! More

I have done business with Miller Dodge for some time now. I must commend this institution on the way they do business. The Sales, Service, and Parts Departments offer professionalism that is absolutely impec I must commend this institution on the way they do business. The Sales, Service, and Parts Departments offer professionalism that is absolutely impeccable. Leon, Drew, Jeff, and Mike are the best. I will undoubtedly continue to do business with Miller. More

I was overall satisfied with the experiencewhen I visited the service department. The gentleman there, I believe his name was Mike advised me that there will be a potential issue with the car the next time I the service department. The gentleman there, I believe his name was Mike advised me that there will be a potential issue with the car the next time I visit. He recommended I get the job done on my next visit. There was no pressure on his part t have the work done immediately. He made me feel comfortable working with you guys and I appreciate it. More

Very professional. These guys really know what they're doing. Mike was very educated and very helpful. Thank you to everyone who helped in the repairs of my car and getting me back on the road as quickly doing. Mike was very educated and very helpful. Thank you to everyone who helped in the repairs of my car and getting me back on the road as quickly as you did. It's much appreciated. More

I would never go back to miller dodge again. The customer service was horrible. They were not helpful and rude. When I went to pick up my car, the clerk handed me the key. I asked her if they were going to p service was horrible. They were not helpful and rude. When I went to pick up my car, the clerk handed me the key. I asked her if they were going to pull the car around for me. She told me no and that my car was probably around back somewhere. What kind of service is that? Especially when they charged me a ridiculous price for a new battery! Never again!! More

I called to get price and availability for a part. Parts department didn't answer phone, it went to voice mail. Very poor customer service in my opinion. Voice mail is NOT for a direct customer line...EVE department didn't answer phone, it went to voice mail. Very poor customer service in my opinion. Voice mail is NOT for a direct customer line...EVER! Went ahead and ordered the part online from a dealtership in Washington state! More