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Springfield Nissan

Springfield, MO

4.8
3,123 Reviews
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3505 South Campbell Avenue

Springfield, MO

65807

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Showing 3,123 reviews

March 10, 2021

I took my car in to be fixed, and was made to believe that I had it under warranty still. Later found out I did not. So I had to spend $250 and got nothing fixed. I wish there was a way for communication More

by Denise Rene
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Springfield Nissan responded

Hello Denise. Thank you for taking the time to leave a review. I am sorry to hear of the miscommunication regarding the possible warranty work. I would definitely invite you to give me a call at 417-882-3838 Ext. 1130 to discuss more in detail. I am here M-F 8 to 4. I look forward to speaking with you. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

March 10, 2021

Professional knowledgeable about their products and services. They value my time great pace for check-in and pickup. Service advisor on top of his game. More

by World Traveler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Springfield Nissan responded

Hello. Thank you for the great review. We are glad to hear your visit went well and that Chase did a great job for you. We look forward to seeing you again. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

March 10, 2021

Routine oil change. Chase always helps me keep my rogue up-to-date on service. . Everything is always explained why and when needed. I always feel confident that Chase is keeping my rogue on schedule and More

by dhawkins5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Springfield Nissan responded

Hello. Thank you for the 5 Stars and for taking the time to leave a review for Chase. We appreciate your business and look forward to seeing you again. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

March 09, 2021

Outstanding, courteous service was given by all staff that I encountered. I will certainly come back when I am in need of service to my vehicle. More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Springfield Nissan responded

Hi Don. Thank you for the 5 Stars and the kind review. We look forward to seeing you again. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

March 09, 2021

I made an appt for service, but when my daughter arrived with it, they had lots of trouble finding my information, even though I had rec'd some auto texts about my appt Otherwise, very friendly! Really wis More

by jdbrandt4
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't remember how took my call when I made the appt...Brooke, Bridget maybe? Very friendly
Mar 09, 2021 -

Springfield Nissan responded

Thank you for the review. I do apologize about the confusion on arrival as well as the fact that our courtesy shuttle is currently not running. We definitely look forward to being past the COVID regulations so we can offer these great services again. Thank you for your business. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

March 07, 2021

Good selection of cars. Courteous salesmen knowledgeable finance department listened to our questions and answered them all to our satisfaction. Great clean cars. Close location. More

by Nissan Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Widiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Springfield Nissan responded

Thank you for the awesome review. We appreciate it so much. So glad Ryan was able to answer all your questions

March 07, 2021

Shopping for our daughter, went to Youngbloods Auto. Kris Wallace met us and worked with us. He was very helpful and we ended up buying a 2020 Nissan Kikks. More

by blue1946db
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Widiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Springfield Nissan responded

Thank you for the great review. Congrats on the new Kicks and welcome to the Youngblood Family

March 06, 2021

Andy always takes good care of my vehicle and myself helps me understand the how’s and why I need this service.thank you. Rose More

by rosekglenn16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2021 -

Springfield Nissan responded

Good morning Rose. Thank you for the review. We are glad to hear Andy does a great job for you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

Mar 06, 2021 -

rosekglenn16 responded

I always know that with Andy I’m safe on the road!! Thanks

March 05, 2021

Andy was fantastic!!! I am out of town and Andy took care of my daughter’s vehicle perfectly!!!! I will use Youngblood again. Thank you More

by Paul.watson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Springfield Nissan responded

Hi Paul. Thank you for the great review and for trusting Andy with your daughter's car. We are happy you and your daughter are a part of our Youngblood Family. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

March 05, 2021

Very helpful and explained every step of the process. Great for first time financing and buying a car. Provided no pressure and made me feel comfortable. More

by Bailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Mindock
Mar 08, 2021 -

Springfield Nissan responded

Bailey, thank you for the awesome review. Congratulations on your first car purchase and welcome to the Youngblood Family

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