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Springfield Nissan

Springfield, MO

4.8
3,123 Reviews
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3505 South Campbell Avenue

Springfield, MO

65807

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Showing 3,123 reviews

October 23, 2018

Friendly, awesome customer service Vehicle issue while traveling out of state. You were kind and very helpful to get us back on the road safely. Thank you for the excellent service! More

by Kskon2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Woman who took our payment and helped with directions. Very kind lady.
Oct 24, 2018 -

Springfield Nissan responded

You are welcome! I'm glad that our team was able to help you get back on the road safely. Thanks so much for the review. Sincerely, Beth, Customer Relations Assistant

October 22, 2018

1st Service Visit I LOVED my 1st visit to Youngblood. They where super helpful and made my visit fast and easy. Chase is super helpful and gave me small updates as he c More

by SAndrus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2018 -

Springfield Nissan responded

I'm so happy that your first visit to Youngblood was such a positive one! We appreciate your review and hope you will visit us again. Welcome to the Youngblood family! Sincerely, Beth, Customer Relations Assistant

October 21, 2018

High prices, little consideration for customers I came in for an oil change and recall warranty check. Wes talked me into rotating the tires as well and I brought up that my trunk wasn't opening fro More

by Haileyadrianna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Champs, Jon Solomon, Wes Oldham
Oct 24, 2018 -

Springfield Nissan responded

On behalf of the Youngblood team, I am so sorry for any disappointment in your recent experience with us. I can understand your frustration and apologize if your questions and concerns about your vehicle were not addressed. Please know that customer satisfaction is very important to us, and we would be happy to speak with you to resolve any issues. If you would like to speak with a manager, please contact us directly at (417) 882-3838. Again, I apologize for the trouble and thank you for posting your feedback. Sincerely, Beth, Customer Relations Assistant

October 20, 2018

Exceeded My Expectations! I would highly recommend that if you are looking to buy a new vehicle that you ask for Kim Hodges!! We bought a Rogue 6 months ago from her and just l More

by UniformGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Dugger, Kimberly Hodges
Oct 24, 2018 -

Springfield Nissan responded

Thanks for your review! At Youngblood, we believe in working with you to help you find the vehicle that is best for you and your family. Thanks for letting us know you had such a positive experience with Kim, Jack, Steve, and the Youngblood team. Sincerely, Beth, Customer Relations Assistant

October 18, 2018

Oil Change I schedule a appointment on line and it said $63 dollars and that was with a tire rotation. When I arrived I was told $63 but when my car was done the More

by Ranger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Hodges
Oct 24, 2018 -

Springfield Nissan responded

Thanks for your review! I am sorry for any confusion but am happy to hear our team was able to get it resolved for you. We hope to have the chance to work with you again. Sincerely, Beth, Customer Relations Assistant

October 17, 2018

Great Service We took our 2018 Murano to Youngblood for warranty work. They have been amazing taking care of us! They kept us informed as to what they were doing wi More

by lmr19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Oldham
Oct 18, 2018 -

Springfield Nissan responded

On behalf of the Youngblood team, I want to thank you for your positive review. We are proud of the level of service we give to each customer, and we are so happy to hear how pleased you are with your experience. Thanks for taking the time to send us your feedback. Sincerely, Beth, Customer Relations Assistant

October 17, 2018

Great service .. they did forget to do. Car wash bit all in all it was really great to This is too long of free text to make us do in a service teview More

by Lari jump
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2018 -

Springfield Nissan responded

Thanks for taking the time to post your review. We appreciate your feedback and thank you for choosing Youngblood. Sincerely, Beth, Customer Relations Assistant

October 17, 2018

Happy! But not happy! Great service love Daniel chitwood! Only complaint is my door handle isn’t fixed at all still doing the same thing as when I came in for repeair! Se More

by Jolene villa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2018 -

Springfield Nissan responded

Thanks so much for reaching out with your review and feedback. I do want to apologize for any issues with your door handle. We work hard to provide the best possible service every time, and we want to work with you to make sure this issue is resolved. Can you please contact us directly at 417-882-3838? Someone on our team would be happy to speak with you to address your concerns. We take our customer feedback very seriously and use it to evaluate how we can improve our services. Again, I thank you for your comments and hope you will contact our location soon. Sincerely, Beth, Customer Relations Assistant

October 17, 2018

Excellent customer service, only place I take my car for service. Chase goes above and beyond to make sure service is done right and timely. More

by Pnkgrn27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2018 -

Springfield Nissan responded

Thanks for choosing Youngblood! Chase and the team are proud to offer excellent customer service on every visit. We appreciate your review and are happy to have you as part of our Youngblood family! Sincerely, Beth, Customer Relations Assistant

October 17, 2018

Thorough service They were Fast thorough and friendly. Had oil changed, tires rotated and driver assistance recalibrated. Would definitely go back to have all maintena More

by Ginger21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Oldham
Oct 18, 2018 -

Springfield Nissan responded

Thanks so much for your review, and we are happy to welcome you to our Youngblood family. Sincerely, Beth, Customer Relations Assistant

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