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Springfield Nissan

Springfield, MO

4.8
3,123 Reviews
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3505 South Campbell Avenue

Springfield, MO

65807

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Showing 3,123 reviews

August 14, 2022

They do a great job . Always friendly and helpful with taking care of my needs More

by tcarteraz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know your visit went well. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

August 14, 2022

Collin Teague is excellent. I would return to buy from him with future purchases. He’s the best. More

by Dennis Martin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Teague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Springfield Nissan responded

Hi Dennis. Thank you for the 5 Stars and for taking the time to let us know Collin did an excellent job during your purchase. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

August 13, 2022

The service was great and fast. I would recommend them. Enjoy the time you are there. More

by Wlansdown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grey Brunson
Aug 25, 2022 -

Springfield Nissan responded

Thank you for the 4 Stars and for letting us know your visit went well. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

August 12, 2022

Andy always does a great job serving my car. I feel like I am always in good hands? More

by ncopeland1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know your visit went well. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

August 12, 2022

Youngblood was great to work with. No hassle pricing I feel like I got a great deal for my money spent. Salesman was knowledgeable and courteous. When I made the decision to buy I was More

by rick_lansdown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Widiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars and for the feedback. We are glad to hear that your purchasing experience was so positive. We hope you are loving the new Nissan. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

August 11, 2022

Too much information at the time of pick up. Summarize what needs to be done. Service agent Forgot oil change when asked then told my wife that I didn’t ask for it. I clearly remember telling th More

by brianandmistyfrank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Will not name
Aug 11, 2022 -

Springfield Nissan responded

Hello. We are sorry to hear of your disappointment. Your Service Advisor is fairly new, so he is still learning the process of going over the multi point inspection results. We are also sorry to hear of the oil change miscommunication. Of course, we respect your desire to shop around and go elsewhere, but please know we will do our best to earn your business and trust going forward if you choose to return to our dealership. We appreciate your feedback and will use it for training. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

August 09, 2022

I trust them to tell me the truth and to do what is best for my vehicle. More

by Mrs. Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars and for placing your trust in us. We appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

August 09, 2022

Very polite,my services got completed and it wasn’t that long of a wait More

by bkelly295
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

August 08, 2022

Every person I encountered in the service area was very courteous and polite. Blake listened to my concerns and communicated those to the service tech working to provide me with the best information to m More

by Drcy621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake and Adam - no one else spoke directly with me.
Aug 09, 2022 -

Springfield Nissan responded

Thank you for letting us know our Nissan Team did a great job during your visit. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

August 07, 2022

I really like and trust their service department. They provide a detailed report of all systems of the car and their current status which enables me to plan ahead for service that will need to be co More

by Megshryock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars. We appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

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