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Springfield Nissan

Springfield, MO

Overview
Employees
Reviews
4.8
3,123 Reviews
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3505 South Campbell Avenue

Springfield, MO

65807

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Showing 3,123 reviews

April 08, 2022

Daniel was absolutely awesome! ! He explained different levels of service to choose from. Recommend things to keep my car running in top shape. Never once did he try pressure me in More

by carnyman00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wish I knew the mechanics that worked on my car....sorry. you guys are awesome.
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Apr 26, 2022 -

Springfield Nissan responded

Thank you for letting us know that you had a positive experience with our service department. We appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

April 07, 2022

This is the second vehicle I have purchased with Youngblood Nissan and have great service with all involved More

by Wilson65770
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Primanzon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Putty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars and feedback. We appreciate your continued business. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

April 06, 2022

Super service! Daniel is very professional and positive! We were in and out in less then a hour. More

by rudyspann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2022 -

Springfield Nissan responded

Thank you for letting us know that you had a positive experience with our service department. We appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

April 05, 2022

Very helpful and honest people. They were not pushy. I would strongly recommend them to other people. More

by Bonnie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Davis
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Apr 26, 2022 -

Springfield Nissan responded

Thank you for letting us know that your buying experience met all expectations. We appreciate you and hope you are enjoying your new car. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

April 04, 2022

The service technicians are great and Andy always insures my car is well taken care of and that my concerns are addressed. More

by MariS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2022 -

Springfield Nissan responded

Thank you for letting us know that you had a positive experience with our service department. We appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

April 04, 2022

I visited them to have some maintenance on my car. They were kind as always. I was very satisfied with their service. More

by Daisuke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grey Brunson
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Apr 26, 2022 -

Springfield Nissan responded

Thank you for letting us know that you had a positive experience with our service department. We appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

April 01, 2022

I was passing through town on my way from Arizona to Iowa and my cruise control quit working and I went into the Youngbloods and they looked at it and they fixed it and sent me on my way and it didn’t take o More

by exterra2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2022 -

Springfield Nissan responded

Thank you for letting us know that you had a positive experience with our service department. We appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

March 31, 2022

I can say that each person who helped me today was the best I could have asked for. My questions were all answered with no pressure to make each decision. I see oils recommend this place to my friends wit More

by gimom52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars. We are glad to hear that Chris Tate and Steve Green did a good job answering all your questions. We hope you love the new Nissan. Welcome to our Youngblood Family. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

March 30, 2022

We had to pay $150 for them to tell us yes your car is having a transmission problem we don't know how to fix it. If you have the option to go anywhere else do it. More

by Rcash3891
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chase Wells
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2022 -

Springfield Nissan responded

Hello Rex. My name is Connie Gainer, Nissan Owner Loyalty Manager here at Youngblood. I am sorry you are upset about your son having to pay for the 1 hour of diagnosis on his car. I do believe this may be a case of miscommunication. The $150 was for the time spent by our technician doing the Nissan recommended ECM update, testing the line pressure and test driving. Unfortunately, we could not get the car to throw any codes by doing these things. As your Advisor explained, he did not want to start recommending new parts and certainly not a new transmission. Not only would that be expensive, it would not be covered by any warranty if no codes would come up. Your son brought it in with a jerking complaint. There was no check engine lights or anything else. Nissan recommends that once the ECM update is done and the lines are tested that your son continue to drive for a while longer to see if the problem continues. I do want to mention as your Advisor explained, if the check engine light comes on at any point, no appointment necessary - bring it straight back here during business hours and we will get you in right away. Also, we would not charge a 2nd diagnosis fee if that happens. At that point, the extended warranty should step in and possibly we could even get the first diagnosis fee recovered if everything aligns just right going forward. We certainly want to take care of your sons car, we just have to follow the proper channels. We in no way want anyone upset or to have hard feelings. At this point, we just have to be able to pay the technician for his time as I'm sure you can understand. If you would like to visit further on this, please feel free to reach out to my Service Manager, Shawn Hamilton at 417-882-3838 Ext. 1161.

March 29, 2022

Called and they brought the car to us and Ryan the sales man was very polite and no hard sale. More

by Outlaw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Wanski
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Mar 29, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars. We are glad to hear Ryan did a good job. We hope you love the new car. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

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