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Springfield Nissan

Springfield, MO

4.8
3,123 Reviews
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3505 South Campbell Avenue

Springfield, MO

65807

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Showing 3,123 reviews

July 01, 2023

Waited over 2 hours for oil change - horrible communication about delay of “computer went down” and other response “we are busy”. Car was parked out front and ready 30 minutes and had to go ask i More

by Scscewing
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No
Jul 01, 2023 -

Springfield Nissan responded

We are sorry to hear of your experience. We would like to visit further. Please reach out to our Owner Loyalty Manager, Connie Gainer by dialing 417-882-3838. She is out until Wednesday, so if you would like to visit with someone before that, our Service Manager Shawn Hamilton will return on Monday.

June 30, 2023

Our experience was a pleasure. Very easy to work with the team. Fast, kind, and efficient. More

by Christa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Putty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2023 -

Springfield Nissan responded

Good morning. Thank you so much for the 5 Stars and for letting us know our Team did a good job during your visit with us. We appreciate you!

June 26, 2023

The service department is Always very professional, never pushy and upfront with pricing. Very helpful with reminders of when my appointment is scheduled. More

by C_wren
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Springfield Nissan responded

Thank you for the 5 Stars. We are glad to hear your visit went well. We appreciate you.

June 26, 2023

Had good service. Well taken care off . Chase my tech was very helpful and nice. Good experience. Thanks More

by ruckmanjill
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Springfield Nissan responded

Thank you for the 5 Stars. We are glad to hear Chase did a good job. We appreciate you.

June 26, 2023

They were helpful in answering all question and explaining what was done to my car. They’re professional in all they do. More

by hoffmans705
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Springfield Nissan responded

Thank you for the 5 Stars. We appreciate you!

June 25, 2023

Well Chase was awesome and he always takes care of us when it comes to him getting my car in and out of there More

by ageebarry
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know Chase continues to do a good job. We appreciate you!

June 24, 2023

Excellent service. Made the whole experience quick and painless. Will definitely recommend to friends and family. More

by juddwginnings
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Primanzon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Teague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Springfield Nissan responded

Thank you for the awesome review!

June 24, 2023

Dealing with Chris Tate is always a pleasure. Very professional and knowledgeable. Third vehicle I've bought from him. More

by Justrevenue
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Springfield Nissan responded

Thank you for the wonderful review! We appreciate you!

June 24, 2023

Great service, quickly with integrity by friendly staff. I’ve been going there for about 10 years. More

by mitchady
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

mitchady responded

Thank you

June 22, 2023

I always take my car back to the dealer for service. Daniel has taken care of my car since I purchased it. I will keep going back because of his excellent customer service! More

by ABryson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know Daniel continues to do a great job. We appreciate you and your loyalty to Daniel.

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