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Springfield Nissan - Service Center

Springfield, MO

4.6
1,797 Reviews

1,797 Reviews of Springfield Nissan - Service Center

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July 06, 2019

Exceeded expectations Usually get service in St. Louis, MO for my 2017 Nissan Rogue. Stayed in Springfield, MO this time. From booking my appointment to the actual service More

by klwatkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Casper in Parts was outstanding as well., Wes Oldham
Jul 08, 2019 -

Springfield Nissan responded

Good afternoon. Thanks so much for the 5 Stars. We look forward to seeing you during future routine maintenance visits. Have a wonderful week. Sincerely, Connie Gainer - Owner Loyalty Manager

July 05, 2019

Transmission issues Called Nissan due to my Nissan Versa Note SR hesitating on shifting. Andy was able to get my car in quick and was able to set up a rental. Andy made i More

by Kwalker1810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Kamati, Andy Burkemper
Jul 08, 2019 -

Springfield Nissan responded

Hello Kwalker1810. Thanks so much for the great review and rating. We are glad Andy and Pete made your visit a positive experience. We are here anytime you need us. Sincerely, Connie Gainer - Owner Loyalty Manager

July 03, 2019

Great experience! Wes was extremely helpful. Not only did they make a non-minor repair the very same day that I brought my car, Wes also discovered that I had a warrant More

by Tyler Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Oldham
Jul 08, 2019 -

Springfield Nissan responded

Hi Tyler. Thanks for the 5 Stars. Have a wonderful week. Sincerely, Connie Gainer - Owner Loyalty Manager

July 02, 2019

Awesome service Every employee goes above and beyond to make sure I’m taken care of, wether inside the bay or in the waiting room. Wes is amazing and always on top of More

by Williamsmom16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Oldham
Jul 08, 2019 -

Springfield Nissan responded

Thanks for the 5 Stars. Sincerely, Connie Gainer - Owner Loyalty Manager

July 02, 2019

Great people to work with I've only serviced my rogue at Nissan. I recommend Chase super nice guy knows what he is talking about tells you what can wait and wait needs to be do More

by HOODI0508
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2019 -

Springfield Nissan responded

Thanks for the 5 Stars. Have a great week. Sincerely, Connie Gainer - Owner Loyalty Manager

July 02, 2019

1st Service after Purchase Bought a used car from Youngblood in February. Time for its first service, Called Shawn Hamilton for appointment in the morning he scheduled service More

by DGF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Widiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2019 -

Springfield Nissan responded

Thanks so much for the great review and 5 Stars. We are glad you had a positive experience and we look forward to seeing you during routine maintenance visits in the future. Welcome to the Youngblood Family. Sincerely, Connie Gainer, Owner Loyalty Manager

June 29, 2019

Wes was awesome Wes came through on getting a part for my titan.. he went above and beyond.. my only complaint for the service department was that the oil change I ha More

by Jinlow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Oldham
Jul 08, 2019 -

Springfield Nissan responded

Hello Jinlow. Thanks for the positive review. As far as the oil change price, I am sorry to hear you feel the price is too high. I would encourage you to get on our website and check for coupons periodically. Or even ask Wes if he has any available coupons. I would also invite you to seek me out during your visit, I can usually work some kind of magic to save you a little money. Sincerely, Connie Gainer - Owner Loyalty Manager

June 27, 2019

Quick and Professional I showed up 15 minutes early for my 90 minute appointment. I got right in, out within an hour. No pressure to 'add on' items to my sceduled service. More

by Dr. Cow
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2019 -

Springfield Nissan responded

Thanks for the 5 Stars. Have a wonderful week. Sincerely, Connie Gainer - Owner Loyalty Manager

June 27, 2019

Quick and friendly service I bought my car new from youngblood. I have experienced issues in the past with the service department, but they are making huge strides to keep a loy More

by Haileyadrianna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Oldham
Jul 08, 2019 -

Springfield Nissan responded

Good afternoon. Thanks for the great review. I am happy to hear that your experience was positive. We do strive to provide our customers with an outstanding experience. Please reach out to us if you need anything at all. We look forward to seeing you during future routine maintenance visits. Sincerely, Connie Gainer - Owner Loyalty Manager

June 26, 2019

Great personalized service Service is top notch! Easy to work with. Price for basic services is a bit higher, but you know that your vehicle is well serviced and the customer se More

by Momogtwins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2019 -

Springfield Nissan responded

Hello. Thanks for taking the time to post a review and for the nice words. Let us know if you need anything else at all. Sincerely, Connie Gainer Owner Loyalty Manager

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