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Springfield Nissan - Service Center

Springfield, MO

4.6
1,796 Reviews

1,796 Reviews of Springfield Nissan - Service Center

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June 09, 2019

Always a great experience. Just wouldn't take my car to anyone else. Great service and staff. They treat me as if I'm their only priority no matter the day or time. More

by tdmm4445
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2019 -

Springfield Nissan responded

Thanks again for the 5 Stars. Have an awesome week. Sincerely, Connie Gainer - Owner Loyalty Manager

June 09, 2019

Car over heating My assigned advisor, Daniel, was wonderful! He communicated along the way and was thoughtful. The courtesy van driver, Bruce, was great as well. Frien More

by canadaydr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce
Jun 10, 2019 -

Springfield Nissan responded

Thanks for the awesome review. Have a wonderful day and rest of your week. Sincerely, Connie Gainer - Owner Loyalty Manager

June 08, 2019

My 6 year old cube is like new again I didn’t think I needed all the services that I did do, but when I drove it home it was like a brand new Cube again. Love my car , I had a Maxima fro More

by PatsiesBoy2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
Jun 10, 2019 -

Springfield Nissan responded

I know I previously responded, but I wanted to thank you one more time for the kind review. Have a wonderful week. Sincerely, Connie Gainer - Owner Loyalty Manager

June 08, 2019

Best service I have ever received I have been purchasing Nissan vehicles since 2003 and have never come across a dealership as organized and as friendly as Youngblood Nissan Springfiel More

by Derek Lorber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
Jun 10, 2019 -

Springfield Nissan responded

We look forward to seeing you during future routine maintenance visits. Have a wonderful week. Sincerely, Connie Gainer - Owner Loyalty Manager

June 07, 2019

Rear Wheel Hub Repair With around 75,000 miles my 2015 Nissan Altima was making a humming noise which I had suspected was a tire problem. However, when I took my vehicle t More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2019 -

Springfield Nissan responded

Thanks again for the great review. Have a wonderful week. Sincerely, Connie Gainer - Owner Loyalty Manager

June 07, 2019

Oil change Always fast service. Always accommodate the time I need for service on my Nissan Altima. They don’t pressure you into making decisions you don’t want More

by Satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2019 -

Springfield Nissan responded

Thanks again for the great review. Let us know if you need anything else at all. Sincerely, Connie Gainer - Owner Loyalty Manager

June 05, 2019

Rep didnt listen I handed him my paperwork and he just said I wasnt covered by Nissan. The number for him to call for authorization was paperwork along with descriptio More

by Debra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2019 -

Springfield Nissan responded

Hello Debra, I am sorry to hear you had a disappointing experience. Please reach out to me at 417-882-3838 so we can discuss further. I would like the opportunity to make things right with you. Sincerely, Connie Gainer - Owner Loyalty Manager

June 03, 2019

Above and beyond service My wife called me around lunch and told me she was having engine problems and that her van wasn't driving right. I called and asked for Daniel and he More

by Todd R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2019 -

Springfield Nissan responded

Good morning and thank you for the nice review on Daniel and our Service Department. We look forward to providing you with outstanding service during all of your future visits. Have a wonderful week.

May 25, 2019

Great customer service Great job! Always friendly and willing to work with the customer. I have bought 5 cars from this dealership and they always perform my services. More

by Draymond59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
May 31, 2019 -

Springfield Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 23, 2019

Service Department We take our 2016 Nissan Altima to Youngblood Nissan for oil changes and all needed service. Overall we have had good experiences with them. But we h More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2019 -

Springfield Nissan responded

Hello Bill. Thanks for the review. I will let Daniel know regarding the reset lights. He may reach out to you if needed. Have a wonderful weekend.

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