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Springfield Nissan - Service Center

Springfield, MO

4.6
1,797 Reviews

1,797 Reviews of Springfield Nissan - Service Center

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December 23, 2022

Fast, courteous, professional service. Andy is always friendly and explains what needs to be done and the cost. More

by Vsw1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
Dec 27, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

December 14, 2022

Always so curitious and caring! I love their hospitality! They way they check in with their customers and their friendliness. More

by Dianna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know that Daniel and his team did a great job during your visit. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

December 14, 2022

I was very impressed with the service department they were very polite, as well as timely, and informative. I will certainly refer my friends to here and this will be the only place that I will be takin More

by Bonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
Dec 14, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars. Also thank you for taking the time to let us know that Andy and our Nissan Team did a great job. We appreciate those referrals and we appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

Dec 14, 2022 -

Bonnie responded

Thank you for the good service.

December 09, 2022

The repair was completed as it had been explained to me. A shuttle service took me home and the took me back to the dealership when the work was completed. That is an excellent service. More

by Ross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
Dec 14, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know that your visit went well. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

December 07, 2022

I"ve bought 2 New cars in the last 3 years from Youngblood Auto. Customer service is the reason I keep coming back. We also own a Brand new Toyota. The Quality and the way we have been treated can More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connie Gainer, Andy Burkemper
Dec 08, 2022 -

Springfield Nissan responded

Hi Bill. Thank you so much for the 5 Stars and great feedback. We appreciate you and your lovely wife. I look forward to seeing you during regular maintenance visits in the future. I will reach out to you in a couple of weeks when Nissan sends out that survey we talked about :-) I hope you both have a Merry Christmas! Sincerely, Connie Gainer Nissan Owner Loyalty Manager

December 07, 2022

Quick and excellent service. Very satisfied . Got everything taken care of in 45 minutes and was on my way again. More

by urbonje
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know Chase and his team did a good job during your visit. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

December 06, 2022

Great service for the past 6 years. I will definitely recommend Youngblood to family and friends. More

by cbaer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars. We appreciate those referrals. We also appreciate you. Have a wonderful week. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

December 05, 2022

I had an alternator issue. Chase, my service advisor went above and beyond to make sure everything was fixed properly. More

by Brandon A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know Chase took great care of you. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

December 03, 2022

Car washer needs bug scrubber for front end. Very friendly staff clean waiting room nice👍 More

by stubbs0321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler thompson
Dec 05, 2022 -

Springfield Nissan responded

Thanks for your feedback. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

December 01, 2022

The saga continues. Took our Sentra to the dealership on multiple occasions for what seemed like engine issues. 1st time in late 2021, 2nd time in early 2022 and the l More

by Concerned Buyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cristian Vega
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Springfield Nissan responded

We are sorry to hear of your disappointment. I will forward this onto my Service Manager. In the meantime, if you would like to visit further on the issue, please reach out to Shawn Hamilton at 417-882-3838. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

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