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Springfield Nissan - Service Center

Springfield, MO

4.5
1,797 Reviews

1,797 Reviews of Springfield Nissan - Service Center

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September 23, 2022

If you want me to leave you a review I would prefer not to write anything. Please make it multiple choice. More

by Bug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2022 -

Springfield Nissan responded

Thank you for the 5 Star rating. Unfortunately this platform is not set up for anything other than review. We do understand the frustration and appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

September 20, 2022

Kept me informed throughout the process. Fixed the car correctly and made it easy to pick up. More

by Ehess000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
Report | Print
Sep 26, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

September 17, 2022

Great experience! Daniel Chitwood always does a great. Actual work was done in a timely manner. More

by Pete Sullivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2022 -

Springfield Nissan responded

Thank you for the 5 Star rating and for letting us know Daniel continues to do a great job. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

September 16, 2022

They are always wonderful. Get you in fast when you need to be seen. Also Chase in service is always to nice and wonderful to work with. More

by Sammi2124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connie Gainer
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Sep 16, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know Chase continues to do a great job. We appreciate you so much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

September 16, 2022

Friendly service from polite and helpful people. Always treated well and problems solved to our satisfaction. That’s why we keep coming back. More

by dpaulsoncitadel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
Report | Print
Sep 16, 2022 -

dpaulsoncitadel responded

Friendly and helpful service done well. Problems, if any, solved to our satisfaction.

Sep 16, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know Andy did a good job. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

September 16, 2022

This was my first time using Youngbloods Nissan. i didn’t feel like they were trying to sell me unneeded services. Everyone was polite and professional. I will definitely come back when needed for f More

by Melissakeelor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Emery
Report | Print
Sep 26, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know your visit went well. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

September 16, 2022

Service center is dishonest and change double compared to repairpal.com 'should cost' range. Just had ABS control replaced for $2500 when should cost range was $988-$1022. Shop rate $149/hr More

by CrankyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Widiger
2.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hamilton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Vega
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Burkemper, Nicholas Emery
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Sep 16, 2022 -

Springfield Nissan responded

Hello. As my Service Manager explained to you during your visit, with your approval we had to do several different diagnostics on your 2012 Nissan Quest. It appears that you visit our dealership for service around one time per year, so unfortunately we do not have an extensive service history with this vehicle. We definitely understand the frustration of higher than expected repair costs. My Service Manager thought your visit ended on a good note with explanation and the $100 discount, but unfortunately it looks like that was not the case. I definitely invite you to call and visit further with him at 417-882-3838, his name is Shawn Hamilton. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

September 15, 2022

Prompt service as I arrived. Kept me informed of work needed and status of job completion. More

by Ddlatham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristian Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

September 14, 2022

Andy is always professional and appreciated! Very highly regarded dealership! Would recommend to family and friends More

by csp65613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
Report | Print
Sep 16, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know Andy continues to do a great job. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

September 14, 2022

Excellent service as always very nice and prompt service. Delivery was on time as expected More

by bigwalleye73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
Report | Print
Sep 16, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

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