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Springfield Nissan - Service Center

Springfield, MO

4.5
1,797 Reviews

1,797 Reviews of Springfield Nissan - Service Center

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August 17, 2022

My experience with Youngblood Nissan was great. They were very informative and fair. I didn't feel pressured to have any services done other than what was going on with my vehicle. Christian was al More

by Kelsey Patton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian
Aug 25, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know your visit went well. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

August 17, 2022

Polite, efficient, and considerate. Chase answered my questions, reviewed what was recommended for my car without pressuring me into spending more, and communicated throughout the proce More

by Jess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know your visit went well. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

August 17, 2022

Nick Emory was very kind and thoughtful and help me through the whole process of getting my car serviced. More

by hollenbeck33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Emory
Aug 25, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know your visit went well. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

August 16, 2022

This team is one that you can trust and they provide excellent service in every way … aways a pleasant experience! We are faithful customers because we are delighted customers! More

by terryl54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Widiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Burkemper
Aug 25, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know your visit went well. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

August 16, 2022

Fast, courteous efficient,people. Made sure I was taken care of in a timely manner. SHAWN IS THE BEST.!!! More

by sherjl6620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
Aug 25, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know your visit went well. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

August 15, 2022

Great help, happy faces! I will say I was disappointed in how long it took to get a tire rotation. 9am drop off and picked it up at 4pm More

by Bagwellalyse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler was the name on the paper but chase and some other guy as well
Aug 15, 2022 -

Bagwellalyse responded

Great help, happy faces! I will say I was disappointed in how long it took to get a tire rotation. 9am drop off and picked it up at 4pm

Aug 25, 2022 -

Springfield Nissan responded

Good morning. Thank you for your feedback. We are sorry to hear your service took longer than expected. Please know this is never our goal and we sincerely apologize. We know future visits will be much smoother. We appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

August 15, 2022

Everyone is always very friendly and professional. I got an oil change and tire rotation and it was done in less than an hour! More

by Shelley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristian 5 stars !
Aug 25, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know your visit went well. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

August 13, 2022

The service was great and fast. I would recommend them. Enjoy the time you are there. More

by Wlansdown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grey Brunson
Aug 25, 2022 -

Springfield Nissan responded

Thank you for the 4 Stars and for letting us know your visit went well. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

August 12, 2022

Andy always does a great job serving my car. I feel like I am always in good hands? More

by ncopeland1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
Aug 25, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know your visit went well. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

August 11, 2022

Too much information at the time of pick up. Summarize what needs to be done. Service agent Forgot oil change when asked then told my wife that I didn’t ask for it. I clearly remember telling th More

by brianandmistyfrank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Will not name
Aug 11, 2022 -

Springfield Nissan responded

Hello. We are sorry to hear of your disappointment. Your Service Advisor is fairly new, so he is still learning the process of going over the multi point inspection results. We are also sorry to hear of the oil change miscommunication. Of course, we respect your desire to shop around and go elsewhere, but please know we will do our best to earn your business and trust going forward if you choose to return to our dealership. We appreciate your feedback and will use it for training. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

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