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Springfield Nissan - Service Center

Springfield, MO

4.5
1,797 Reviews

1,797 Reviews of Springfield Nissan - Service Center

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June 13, 2022

Work got done quickly. Everyone was nice and helpful. All is well. Thanks very much. More

by Mrtz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

June 13, 2022

Dealership is very clean and everyone is very friendly except for one rude guy that checked us in. . More

by Coolmom919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Springfield Nissan responded

Thank you for the feedback. We appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

June 13, 2022

I am Hope keeping up with all the service needs keeps this car on the road. More

by trevahenderson
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

June 08, 2022

Great Service Department and great people. Handled my issue and repair with utmost professionalism and courtesy. More

by Tcarlton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

June 07, 2022

The service department was timely and completing my service. It was finished when they said it would be. More

by Cptkjack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
Jun 08, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars and for the feedback. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

June 06, 2022

Efficient and courteous. Clean waiting area fresh coffee and water available. A real person answered the phone to make a service appointment. More

by dturinski54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Rabadan
Jun 08, 2022 -

Springfield Nissan responded

Thank you for letting us know your had a great experience during your recent service visit. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

June 06, 2022

Youngblood Nissan was a very clean friendly store. We were met at the door and ask how they could help us. Chase back in Service was very professional and courteous. More

by Sherry Parker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry that I forgot the Technicians name but he came out and ask if we had any questions.
Jun 08, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know Chase and his team did a great job. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

June 04, 2022

Very very disappointed made an appointment last Friday to get my shocks changed and it oil change they said it needed a alignment I should do that too they didn’t change the shocks said they didn’t have time More

by Wendiedianna
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Grey Brunson
Jun 04, 2022 -

Springfield Nissan responded

Hello. We are sorry to hear about this experience. I will get with Grey and his manager on Monday morning and we will reach out to you. Sincerely, Connie Gainer Owner Loyalty Manager

June 03, 2022

Always a good experience. Everything runs on time and no surprises. Also affordable and knowledgeable More

by martin.rebecca31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2022

Poor communication on top of aggressive up-sales in service dept. Have purchased 3 vehicles and always has great experience until now. The quality of customer service has been sacrificed to fill seats More

by J.A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Grey Brunson
Jun 02, 2022 -

Springfield Nissan responded

Hi Jonathon, Thank you for visiting with me today. As I told you on the phone, we will definitely use this experience as a training opportunity. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

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