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Springfield Nissan - Service Center

Springfield, MO

4.5
1,797 Reviews

1,797 Reviews of Springfield Nissan - Service Center

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June 01, 2022

Very clean and nice dealership, however there were unprofessional behavior and language used from workers present on site. Also very long wait times for an oil change and a tire rotation, in the end i More

by Kaden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Springfield Nissan responded

Thank you for your feedback. We are sorry to hear your experience was negative. If you would like to visit further, please feel free to reach out to myself or our Service Manager, Shawn Hamilton at 417-882-3838. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

May 24, 2022

Always reliable to do great work. The service advisors are kind and helpful when it comes to answering any questions that I have More

by scottbryant3053
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars. We are glad to hear Chase did a great job during your visit. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

May 22, 2022

Efficient, knowledgeable, accurate, timely, friendly. Chase Wells kept me informed and communicated well throughout service experience. I have never had to return because of poor service issues or compli More

by Patricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Springfield Nissan responded

Thank you for taking the time to let us know Chase did a great job during your visit. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

May 22, 2022

Great fast and reliable service. In and out with out a reservation makes it convenient. More

by JeffreyGibsonSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Lassiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Putty
May 23, 2022 -

Springfield Nissan responded

Thank you for letting us know you had a great visit with us. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

May 19, 2022

Great customer service. Always attentive when I come in. Any questions I may have are always answered More

by Shae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper, Angel Rabadan
May 23, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars. We appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

May 16, 2022

Grey is just wonderful to work with. He always remembers me and is very helpful. More

by R Breshears
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grey Brunson
May 17, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know Grey continues to do a great job during your visits. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

May 12, 2022

As always they treat you like you’re a family member. They did exactly what I wanted and got me out quickly. More

by Doneen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Green, Samantha Durrant
May 17, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars. We appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

May 12, 2022

Very thorough, courteous, and professional. Excellent communication. Both on progress of vehicle and updating us on condition of our vehicle. Gives us a lot of confidence in our vehicle. More

by Roho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know your visit was handled professionally with excellent communication. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

May 11, 2022

Great place. Excellent service. All employees are friendly and courteous. Chase and Angel are superb service advisors! More

by Janet Higdon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Rabadan
May 17, 2022 -

Springfield Nissan responded

HI Janet. Thank you for the 5 Stars and for letting us know Chase and Angel did a superb job during your visit. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

May 11, 2022

Andy always takes great care for me when I come in for service On a timely basis More

by grammy2db
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
May 17, 2022 -

Springfield Nissan responded

Thank you for letting us know Andy continues to do a great job. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

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