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Springfield Nissan - Service Center

Springfield, MO

4.6
1,797 Reviews

1,797 Reviews of Springfield Nissan - Service Center

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January 10, 2022

Very easy to deal with , no other words needed.Don’t Very easy to deal with , no other words needed. Don’t have 15 words! N/a More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know Chase did a good job. (Sorry about the 15 words part). Have a great day Steve. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

January 07, 2022

The sales team was very helpful and the service team is professional and friendly. My experiences at Youngblood have been nothing but positive. More

by kscottmiranda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Dillard
Jan 07, 2022 -

Springfield Nissan responded

Thank you for taking the time to let us know your experiences with us have been positive. We appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

January 06, 2022

Always upfront and on time ,great about helping me choose which services are right for my vehicle... More

by bucknasty2424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars and great review. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

January 06, 2022

I took in my Nissan frontier to get the lock bolts off my tires since I didn't have the key and I needed to change a flat tire. Service was amazing. I got in and out in less than an hour and got feedback tex More

by Brandon Mackey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Burkemper, Austin Dillard
Jan 06, 2022 -

Springfield Nissan responded

Thank you for letting us know your recent visit with us went well. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

January 04, 2022

They found the squeaks that I was having trouble determining the location of and fixed the issues. More

by Wes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
Jan 06, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

January 04, 2022

Friendly customer service when making appointment and service department was prompt and courteous as always. More

by suedover54
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Springfield Nissan responded

Thank you for taking the time to let us know Chase did a great job during your visit. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

January 03, 2022

The staff were all courteous and provided ongoing info on the progress of my repair. The work was done flawlessly. I will have all my work done at this dealer. More

by DaveO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know you had a great visit. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

December 30, 2021

The sales department yes the service department needs work. They need to explain things better when leaving your vehicle. More

by sgaines30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grey Brunson
Dec 31, 2021 -

Springfield Nissan responded

We are sorry to hear that things were not explained in more detail. We appreciate your feedback and will use this as a training opportunity. Happy New Year. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

December 30, 2021

The need for a costly repair came up by surprise just days before we were due to hit the road for Christmas vacation. Chase in the service department got us a diagnosis before our trip -and- discovered t More

by robertsonaustin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2021 -

Springfield Nissan responded

Thank you for taking the time to let us know Chase did a great job during your recent unexpected visit to our service department. We are so glad you had that extended warranty. We appreciate you. Happy New Year. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

December 29, 2021

The staff is always very helpful and willing to answer any questions I may have about my vehicle More

by caitlyn0316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
Dec 31, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know our Nissan Team did a good job during your visit. Happy New Year. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

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