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Springfield Nissan - Service Center

Springfield, MO

4.7
1,794 Reviews

1,794 Reviews of Springfield Nissan - Service Center

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December 27, 2021

Chase was very efficient and knowledgeable about my truck, I am very satisfied with my visit More

by bedmisson6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know Chase did a great job during your visit. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

December 23, 2021

The service advisor was great about explaining what was needed. The service was performed in a timely manner. Will return when we need service again. More

by threebats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Rabadan
Dec 23, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know that your recent visit went well. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

December 20, 2021

They always get me in and out for my routine maintenance. They have great customer service and I really appreciate their honesty. More

by Versagirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know Andy and Chase did a great job during your recent visit with us. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

December 19, 2021

This dealership is first class. From sales to service, everyone is professional and helpful. RYAN in sales always gives his best and makes sure when I have a Concern or unusual situation to make the arran More

by murrietacowboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Springfield Nissan responded

Thank you so much for the wonderful 5 star review. It is good to hear that Ryan takes such good care of you. Merry Christmas!

December 15, 2021

Youngblood Nissan always takes good care of my vehicle and my family. Our service adviser, Andy, is very polite and knowledgeable. More

by BK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know Andy did a great job during your visit. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

December 13, 2021

Set my appointment online and the experience was seamless. Andy Burkemper is the best there is. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know Andy did a great job. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

December 13, 2021

Great service just a little unhappy with the outcome of the repair issue with my back hatch. More

by Mjakes77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Springfield Nissan responded

Thank you for the feedback. We are sorry to hear you are not satisfied with the outcome of the repair. Please feel free to reach out to our Service Manager, Shawn Hamilton at 417-882-3838 Ext. 1161 to visit further. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

December 13, 2021

This was my first time getting service there and I was extremely impressed! Everyone was great! More

by colszynski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name but he was learning the computer system on Saturday 12/11 and was wonderful!, Austin Dillard
Dec 17, 2021 -

Springfield Nissan responded

Thank you for letting us know Austin and our Nissan Team did a great job. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

December 10, 2021

The people are great and friendly even though there was stuff that I didn't need done at 33,000 miles More

by taratot1126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Springfield Nissan responded

Thank you for your feedback. I will pass this information along to my Service Manager. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

December 09, 2021

Excellent service! I never have a problem when scheduling an appointment to have my 2013 Altima serviced. They treat my older car just like they would if it was a newer one. More

by Jrlane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel - service advisor
Dec 10, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know our Nissan Team did a great job during your recent visit with us. We appreciate your continued business. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

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