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Springfield Nissan - Service Center

Springfield, MO

4.6
1,797 Reviews

1,797 Reviews of Springfield Nissan - Service Center

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December 13, 2021

This was my first time getting service there and I was extremely impressed! Everyone was great! More

by colszynski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name but he was learning the computer system on Saturday 12/11 and was wonderful!, Austin Dillard
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Dec 17, 2021 -

Springfield Nissan responded

Thank you for letting us know Austin and our Nissan Team did a great job. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

December 10, 2021

The people are great and friendly even though there was stuff that I didn't need done at 33,000 miles More

by taratot1126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2021 -

Springfield Nissan responded

Thank you for your feedback. I will pass this information along to my Service Manager. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

December 10, 2021

Everyone is super friendly and courteous. They have never pushed to have something done that I don’t want done and Daniel has taken care of me since the purchase in 2015. He is the best. More

by Winter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2021 -

Springfield Nissan responded

Thank you for taking the time to let us know that Daniel continues to do a great job when you are in for service. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

December 09, 2021

Excellent service! I never have a problem when scheduling an appointment to have my 2013 Altima serviced. They treat my older car just like they would if it was a newer one. More

by Jrlane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel - service advisor
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Dec 10, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know our Nissan Team did a great job during your recent visit with us. We appreciate your continued business. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

December 08, 2021

Greeted upon arrival and Chase service advisor keeps me up on everything and waiting room is inviting with TV coffee and comfortable chairs More

by Motim_77
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know Chase did a great job during your visit with us. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

December 02, 2021

Andy Burkemper is the best at explaining the reasons for repairs and charges. Also the coffee is good! More

by Kjcjtb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
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Dec 06, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know that Andy continues to do a great job for you. And good coffee is always a plus :-) We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

December 01, 2021

The service was great and they answered all questions The service was great and they answered all questions and the staff was nice I will tell friends to go there for a car More

by rustygatestown50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Lack
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Dec 06, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars. We are very happy to hear that Casey did a great job during your visit with us. We appreciate you very much. Sincerely, Connie Gainer Customer Relations Manager

November 30, 2021

They stayed communicated with me throughout the whole day. They had a Free shuttle to take and pick me up to and from work. Very nice and understanding workers. More

by cresapcolleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
Report | Print
Nov 30, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know your recent visit went well. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

November 30, 2021

Perfect people to deal with, friendly, courteous, knowledgeable, great customer service attitude, timely sevice visit More

by KATHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
Report | Print
Dec 06, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know Andy did a great job during your recent visit with us. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

November 29, 2021

Everyone in the service department was friendly and professional. The cost estimates were accurate as was the time estimate. More

by Leslie.McCormick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2021 -

Springfield Nissan responded

Thank you for letting us know your recent visit went so well. We appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

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