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Springfield Nissan - Service Center

Springfield, MO

4.7
1,794 Reviews

1,794 Reviews of Springfield Nissan - Service Center

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October 30, 2021

Good price and service previous time was too costly always timely in the service will come back More

by Lee
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Springfield Nissan responded

Thank you for letting us know your visit went well. We appreciate you and look forward to seeing you again. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

October 30, 2021

The service department was exceptional. Daniel handled all of my service needs flawlessly (even though I arrived 20 minutes late). Thank you for your attention to detail. More

by Gilbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Springfield Nissan responded

Thank you for letting us know Daniel did a great job during your recent visit with us. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

October 30, 2021

Daniel is fantastic to work with in the service dept at Youngblood Nissan, always listening to the customers needs … The Best 💯 More

by Tsbrum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know Daniel did a great job during your visit. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

October 29, 2021

I brought my Rogue in to get a belt changed. The shuttle brought me to work while it was being worked on which was very nice. Then when I went and picked up my vehicle it was cheaper, which was a nice surpr More

by mcallisteramanda60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know Chase and his team did a great job during your visit. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

October 29, 2021

The dealership talked clearly to me about the needs of my vehicle and the anticipated costs. They completed the work on the timeliness they gave me when I dropped it off. They were very reliable and honest. More

by jhaynes1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Springfield Nissan responded

Thank you for taking the time to let us know Andy and his team did a great job during your recent visit. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

October 29, 2021

I really appreciate the customer service, everyone had good spirits and smiles on their faces More

by Jerome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

Springfield Nissan responded

Thank you for letting us know Chase and our Nissan Team did a great job during your visit with us. We appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

October 28, 2021

The little things are appreciated and they do a great job at communicating work for vehicles. More

by klaramorris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Dillard
Oct 29, 2021 -

Springfield Nissan responded

Thank you for letting us know our Nissan Team did a great job during your recent visit. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

October 27, 2021

Prompt, courteous, and an efficient process that says we want your business! Our service adviser Chase knew his stuff, but better yet his customer service was stellar! More

by Testiculator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know Chase did a great job during your visit. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

Oct 29, 2021 -

Testiculator responded

Thanks 🙏 for asking! A service adviser of Chase’s caliber deserves additional recognition, a raise, and a promotion! If you could clone him, you wouldn’t need any other advisers! He’s that good in my humble opinion.

October 26, 2021

Nice service manager. Very attentive to my needs and concerns. Thank you for listening and answering my questions. More

by Rogue One
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Dillard
Oct 29, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know Austin did a great job during your visit with us. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

October 24, 2021

The absolute worst service I’ve ever experienced. 149.00 plus tax for a diagnostic fee to tell me they couldn’t diagnose the problem without clearing codes like tire pressure, low def fuel, etc yet it would More

by jrw013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Hamilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

Springfield Nissan responded

I am sorry to hear of your dissatisfaction. If you would like like to visit further, please feel free to reach out to me at 417-882-3838 Ext. 1130. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

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