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Springfield Nissan - Service Center

Springfield, MO

4.6
1,797 Reviews

1,797 Reviews of Springfield Nissan - Service Center

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October 27, 2021

Prompt, courteous, and an efficient process that says we want your business! Our service adviser Chase knew his stuff, but better yet his customer service was stellar! More

by Testiculator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know Chase did a great job during your visit. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

Oct 29, 2021 -

Testiculator responded

Thanks 🙏 for asking! A service adviser of Chase’s caliber deserves additional recognition, a raise, and a promotion! If you could clone him, you wouldn’t need any other advisers! He’s that good in my humble opinion.

October 26, 2021

Nice service manager. Very attentive to my needs and concerns. Thank you for listening and answering my questions. More

by Rogue One
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Dillard
Oct 29, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know Austin did a great job during your visit with us. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

October 24, 2021

The absolute worst service I’ve ever experienced. 149.00 plus tax for a diagnostic fee to tell me they couldn’t diagnose the problem without clearing codes like tire pressure, low def fuel, etc yet it would More

by jrw013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Hamilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

Springfield Nissan responded

I am sorry to hear of your dissatisfaction. If you would like like to visit further, please feel free to reach out to me at 417-882-3838 Ext. 1130. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

October 23, 2021

quick and fair service. I was very early for my appointment and they took it in and did the work early More

by Butch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

Springfield Nissan responded

Thank you for letting us know Chase did a great job during your visit. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

October 22, 2021

Very friendly. They were busy but still got my car done quickly. They weren't pushy but informative and informational. Just a great experience. More

by disneyman8004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Springfield Nissan responded

Thank you for letting us know our Nissan Team did a great job during your visit with us. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

October 21, 2021

Limited on how they could help me due to upper Nissan management. 4 yr old Nissan vehicle with a blown transmission & a stereo system that stopped working ocer a year ago (no radio, CD player, vocal Navi More

by np
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No one specific gave me any value!
Oct 22, 2021 -

Springfield Nissan responded

I am sorry to hear of your negative experience. Please feel free to reach out to me at 417-882-3838 Ext. 1130 to visit further at any time. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

October 21, 2021

Youngblood Nissan has serviced my 2016 Sentra since it was brand new. They have always done impeccable work and have always treated me with respect and dignity. I have always felt like I mattered to them More

by Thomas Wisniewski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Springfield Nissan responded

Thank you for letting us know our Nissan Team did a great job during your visit with us. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

October 20, 2021

Chase was so helpful and nice when I had a tire emergency!!!! They took my car in right away and I used the shuttle while waiting. Everything worked out so great !! They have always been so atten More

by tamharp55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Springfield Nissan responded

Thank you for letting us know our Nissan Team did a great job during your visit with us. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

October 19, 2021

Youngblood has been great! From buying my Rogue to service they are always helpful and courteous! More

by sue76639
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
Oct 19, 2021 -

Springfield Nissan responded

Thank you for letting us know our Nissan Team did a great job during your recent visit with us. We appreciate your business. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

October 19, 2021

Very helpful and friendly, they serviced our vehicle as soon as possible and gave me the information that I needed. Thank you for the great experience! More

by garsyl92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Springfield Nissan responded

Thank you for letting us know our Nissan Team did a great job during your recent visit with us. We appreciate your business. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

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