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Springfield Nissan - Service Center

Springfield, MO

4.7
1,794 Reviews

1,794 Reviews of Springfield Nissan - Service Center

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September 26, 2021

I’ve never had a bad experience at Youngblood. I only take my vehicle there for service and love to see familiar faces each time. More

by Crystal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Springfield Nissan responded

Hi Crystal. Thank you for the 5 Stars and for letting us know Chase gave you a great experience. We appreciate your loyalty. SIncerely, Connie Gainer Nissan Owner Loyalty Manager

September 24, 2021

Service shop needs improvement on customer service. I was expecting a part to be overnighted, and no one called to inform me of delay. I had to call myself to find the status, and get my car 24 hours later t More

by mrwshack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Grey was friendly enough despite circumstances.
Sep 29, 2021 -

Springfield Nissan responded

I am sorry to hear of your recent experience. Please feel free to reach out to me direct at 417-882-3838 Ext. 1130 to visit in more detail. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

September 22, 2021

Customer care was excellent, from the receptionist to the service manager, always in communication regarding updates on my vehicle More

by Aclay
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Springfield Nissan responded

Thank you so much for this review!

September 21, 2021

I dropped my car off on Monday night for a Tuesday service appt at 8:30 AM. I came back on Wednesday morning at 10:30am to pick my car up only to find out it hadn’t even been touched. I drive from Bra More

by rinehartls
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Austin was my service advisor
Sep 29, 2021 -

Springfield Nissan responded

Thank you for letting us know of your recent experience. Although it started out rough, it does sound like Austin and his team came through and turned a negative into a positive. I will definitely pass this information onto my Service Manager as we definitely learn from negative experiences. We appreciate your feedback and look forward to giving you a great experience during your next visit. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

September 21, 2021

Everyone was super nice and helpful, I was able to get in and out quickly and had a good time. More

by Rayganbradley1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
Sep 22, 2021 -

Springfield Nissan responded

Thank you for the great review. Glad you were taken care of in a timely manner!

September 21, 2021

I got fast service on the key fob that had internal failure and needed a new fob More

by Gene McClellan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Dillard
Sep 22, 2021 -

Springfield Nissan responded

Gene thank you for the great review!

September 17, 2021

Chase did a great job he is always very friendly and helpful in every way More

by Debeman30
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know Chase provided with you with a great experience. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

September 17, 2021

Prompt, courteous, ; good explanation tire issue, next service date set, oil change and filters serviced More

by Grandmathegreat38
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know Andy and his team did a great job during your visit. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

September 16, 2021

Really friendly Really satisfied with the work Would definitely recommend friends that have Nissan to have there vehicle serviced there . I would suggest my family and friend to purchase and or buy vehi More

by alanscott5252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Dillard
Sep 20, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know that Austin did a great job during your recent visit with us. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

September 14, 2021

Very professional, caring, and listens to their customers needs and wants. The best dealership in the area. More

by helengourgue27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grey Brunson, April Casper
Sep 14, 2021 -

Springfield Nissan responded

Thank you so much for the awesome review!

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