Springfield Nissan - Service Center

they were very polite and very helpful got my car in without having to wait was done when they said it would be I would tell everyone how great they all were without having to wait was done when they said it would be I would tell everyone how great they all were More

Needed my Nissan worked on and Daniel helped me throughout the process. Clear and communicative about the issues with my vehicle and they worked with my time and budget well while being honest and throughout the process. Clear and communicative about the issues with my vehicle and they worked with my time and budget well while being honest and meeting provided expectations. More

Great service team!! From the time I arrived to picking it backup, they are professional and communicated along the way. No surprises, quality work!!!! Thanks! it backup, they are professional and communicated along the way. No surprises, quality work!!!! Thanks! More

Both times that Youngblood Nissan worked on the transmission in my Murano they did more damage than service. Both times it was when I was trying to get back to work after surgery & could NOT afford transmission in my Murano they did more damage than service. Both times it was when I was trying to get back to work after surgery & could NOT afford to be without a car. They forgot to bolt the mounts in the first time so my transmission came apart under me & they told me it was my steering rack. Another shop proved they were wrong so they put in another transmission. I was without my car for three weeks while again trying to get back to work after surgery. Couldn't afford a rental & none was provided. That time they broke the seal on the differential when they dropped it to put in the transmission & it leaked out & killed my car. Their shoddy work & inattention to detail has taken what was a survivable situation & pushed it into bankruptcy for me. Cars are mechanical. I expect breakdowns. What makes a dealership worthy of my business is their service department & commitment to quality. Youngblood just doesn't have the integrity to earn my business again. I didn't even get to pay off my Murano before their service killed it. I'll be looking into a lawsuit over their lies & trying to charge me thousands of dollars for (proven) unnecessary repairs. More

Service rep was really nice and helpful. Cost was way to high. Unable to find or fix my problem. Service recommend to do was to expensive. I could get original Nissan parts for half of what dealer wanted. W high. Unable to find or fix my problem. Service recommend to do was to expensive. I could get original Nissan parts for half of what dealer wanted. Will go elsewhere to have worked done More

Great place to do business. Excellent service on driving into service area. Reserved time for the appointment was ready and waiting. Agent all ready to use computer for the service. into service area. Reserved time for the appointment was ready and waiting. Agent all ready to use computer for the service. More

Representative very knowledgeable and polite. We purchase our vehicles from this business and trust them for repairs as well as maintenance. Highly recommend. Nice work again. our vehicles from this business and trust them for repairs as well as maintenance. Highly recommend. Nice work again. More

Honest about repairs thought it needed a part once got into it didn’t need it could of went on n put it on but didn’t really appreciate that! into it didn’t need it could of went on n put it on but didn’t really appreciate that! More

I deleted my review because I have always had a good experience with Chase and I dont feel like one experience represents the many serviced we have had done with Chase. experience with Chase and I dont feel like one experience represents the many serviced we have had done with Chase. More

Was very welcoming and got me seen as soon as possible. Did an amazing job. Great job. Will make sure to come back here I'd I need to get more work done. Did an amazing job. Great job. Will make sure to come back here I'd I need to get more work done. More