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Springfield Nissan - Service Center

Springfield, MO

4.7
1,794 Reviews

1,794 Reviews of Springfield Nissan - Service Center

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September 08, 2021

Had a really good experience! Service was timely & they did a good job. Appreciated Grey calling when my car was done; was quick to get me in when I didn't have an appointment! I would recommend to others. More

by Blue Jean Baby
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Grey
Sep 09, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know Grey did a great job during your recent visit with us. We appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

September 07, 2021

I took my 2009 Murano to Youngblood to replace my transmission. They failed to bolt the transmission mounts so it came apart when I was driving. I took it back, they told me it was my steering. Anoth More

by Optimisticpeg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Springfield Nissan responded

We are sorry to hear of your experience. I did check into the repair order a bit further and did find out details regarding the differential service. Please feel free to reach out to me directly at 417-882-3838 Ext. 1130 if you would like to visit further. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

Sep 08, 2021 -

Optimisticpeg responded

It seems your service department is either vindictive or overbooked to the point of sloppy workmanship. Both times they installed my transmission their lack of attention to detail damaged my car, lost time for me at work & cost me money. This was the first car i bought from a dealership & the overall experiences have changed my mind about the integrity & reliability of Nissan. I didn't know the 2009 Murano was a dective model but i continued to pay for it & the repairs to the point of bankruptcy. Thanks for a very valuable & hard learned lesson on sleazy car dealers & manufacturers.

September 04, 2021

They were so thoughtful. As they were bringing my vehicle Austin saw some dirt on the vehicle and immediately turned around and took it to the car wash for me. I thought that was nice More

by mholland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
Sep 08, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars and for taking the time to let us know Austin did a great job during your visit. We appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

September 04, 2021

Everybody has been very professional and organized while working with me, and they made it a very simple and quick process. All employees were very kind. More

by Cashew1b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Durrant, April Casper
Sep 08, 2021 -

Springfield Nissan responded

Thank you for letting us know that you had a positive experience with us. We appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

September 01, 2021

Awesome and friendly people to deal with and we are very satisfied and happy our service guy Grey... he is very helpful and knowledgeable person.. More

by MarinA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grey
Sep 02, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know Grey did a great job during your visit with us. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

September 01, 2021

Andy provides excellent service. Convenient appointments and advice for needed services. I’m able to wait in house most of the time. That helps me arrange service times. More

by davejprn45@me.com
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Springfield Nissan responded

Thank you for taking the time to let us know Andy did an excellent job during your recent visit. We look forward to seeing you during your next visit. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

September 01, 2021

They were able to diagnose and fix my car in a couple days; they even washed it for me (which they always do). Pricing was reasonable and they even did a little extra work without charging me. More

by mandihunter76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know that Andy and his team did a great job for you. We appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

August 31, 2021

Their service and workmanship were outstanding. My 2006 Nissan was both serviced and repaired and is a lot smoother ride and drive. Even though it has well over 90,000 miles on it. More

by glenn.snyder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars and for taking the time to leave a review. We are glad your recent visit went good. We look forward to seeing you during future visits. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

August 31, 2021

Friendly and knowledgeable as always facility was clean and our wait was what Andy said it would be he always takes good care of us More

by gpconard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Springfield Nissan responded

Thank you for letting us know that Andy did a great job during your visit. We are happy you are a part of our Youngblood Service Family. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

August 30, 2021

Always courtesy, prompt & efficient. I know it will done properly More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know Daniel did a great job during your visit. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

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