Springfield Nissan - Service Center

Both times that Youngblood Nissan worked on the transmission in my Murano they did more damage than service. Both times it was when I was trying to get back to work after surgery & could NOT afford transmission in my Murano they did more damage than service. Both times it was when I was trying to get back to work after surgery & could NOT afford to be without a car. They forgot to bolt the mounts in the first time so my transmission came apart under me & they told me it was my steering rack. Another shop proved they were wrong so they put in another transmission. I was without my car for three weeks while again trying to get back to work after surgery. Couldn't afford a rental & none was provided. That time they broke the seal on the differential when they dropped it to put in the transmission & it leaked out & killed my car. Their shoddy work & inattention to detail has taken what was a survivable situation & pushed it into bankruptcy for me. Cars are mechanical. I expect breakdowns. What makes a dealership worthy of my business is their service department & commitment to quality. Youngblood just doesn't have the integrity to earn my business again. I didn't even get to pay off my Murano before their service killed it. I'll be looking into a lawsuit over their lies & trying to charge me thousands of dollars for (proven) unnecessary repairs. More

I deleted my review because I have always had a good experience with Chase and I dont feel like one experience represents the many serviced we have had done with Chase. experience with Chase and I dont feel like one experience represents the many serviced we have had done with Chase. More

Was very welcoming and got me seen as soon as possible. Did an amazing job. Great job. Will make sure to come back here I'd I need to get more work done. Did an amazing job. Great job. Will make sure to come back here I'd I need to get more work done. More

Had a really good experience! Service was timely & they did a good job. Appreciated Grey calling when my car was done; was quick to get me in when I didn't have an appointment! I would recommend to others. did a good job. Appreciated Grey calling when my car was done; was quick to get me in when I didn't have an appointment! I would recommend to others. More

I took my 2009 Murano to Youngblood to replace my transmission. They failed to bolt the transmission mounts so it came apart when I was driving. I took it back, they told me it was my steering. Anoth transmission. They failed to bolt the transmission mounts so it came apart when I was driving. I took it back, they told me it was my steering. Another shop proved it was the transmission so they changed it again. This time I noticed a noise & learned that my differential had no fluid because Youngblood failed to fill it or replace the seal. I just want a car that runs & repairs that don't need to be corrected every time. More

Everybody has been very professional and organized while working with me, and they made it a very simple and quick process. All employees were very kind. working with me, and they made it a very simple and quick process. All employees were very kind. More

They were so thoughtful. As they were bringing my vehicle Austin saw some dirt on the vehicle and immediately turned around and took it to the car wash for me. I thought that was nice Austin saw some dirt on the vehicle and immediately turned around and took it to the car wash for me. I thought that was nice More

Awesome and friendly people to deal with and we are very satisfied and happy our service guy Grey... he is very helpful and knowledgeable person.. satisfied and happy our service guy Grey... he is very helpful and knowledgeable person.. More

Andy provides excellent service. Convenient appointments and advice for needed services. I’m able to wait in house most of the time. That helps me arrange service times. and advice for needed services. I’m able to wait in house most of the time. That helps me arrange service times. More

They were able to diagnose and fix my car in a couple days; they even washed it for me (which they always do). Pricing was reasonable and they even did a little extra work without charging me. days; they even washed it for me (which they always do). Pricing was reasonable and they even did a little extra work without charging me. More