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Springfield Nissan - Service Center

Springfield, MO

4.7
1,794 Reviews
Today: 8:00 AM - 3:00 PM Closed Now
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1,794 Reviews of Springfield Nissan - Service Center

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August 13, 2021

Excellent customer service. Daniel explained the service to me in a way that anyone could understand. Service was quick and efficient. 10/10 would recommend More

by kaylanichole2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know Daniel did a great job during your recent visit with us. We appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

August 12, 2021

The dealership is very professional. Chase Wells is very helpful when it comes to suggestions regarding the maintenance on my Murano. More

by Mathorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars and for taking the time to let us know Chase did a good job for you. We appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

August 12, 2021

Great service! Did a great job of communicating expectations, price etc. Andy gave me several different options and worked with me to get it done quickly. More

by alj092913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Springfield Nissan responded

Thank you for letting us know Andy did a great job during your visit. We appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

August 11, 2021

They really considered me as a customer! The sales rep I talked to was friendly and informative without being condescending, and they even left a cold water in my car since it was so hot out! I trust them a More

by Kcarico1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Springfield Nissan responded

Thank you for letting us know that Andy and our Service Team did a great job during your recent service visit. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

August 11, 2021

The person who helped with my car, Daniel, went above and beyond to make sure that my warranty coverage through CarMax was utilized for my Nissan Sentra 2013 transmission. I walked out the door only paying $ More

by goatney68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars and for taking the time to let us know Daniel did a great job during your service visit. We appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

August 11, 2021

They can 't keep email addresses straight. My son bought a Titan I bought a Rogue. They send his requests to me. This email was sent to my wife. They seem to have a knack for explaining why they can't do More

by Donald L
Recommend Dealer
No
Employees Worked With
Andy Burkemper
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Wells
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Springfield Nissan responded

Hi Donald. I feel like we have gone through the emails before, but I am happy to do it again. Give me a call at 417-882-3838 Ext. 1130. Also feel free to reach out if you would like to discuss any of the other issues in more detail. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

August 06, 2021

The men in the Service department was really rude upon arrival. And unprofessional. They left my keys in my car in the parking lot when it was finished. Had me move the car 3 times when I arrived. Also wh More

by Amanda
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Andy Burkemper
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Chitwood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hamilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Springfield Nissan responded

Amanda, so sorry to hear this. Please call and speak with the service manager directly. He name is Shawn Hamilton 417-882-3838 Ext 1161

August 06, 2021

My car was at your service department from June 10 until July 31. Other than that, I’m grateful I’m back on the road. Chase was very kind. More

by Sharonkriner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Sharonkriner responded

I don’t understand this part.

Aug 06, 2021 -

Springfield Nissan responded

Sharon, thank you for the review. What part can I help you with? Jamie Jacobs BDC Manager

August 05, 2021

Great service. Friendly I will say I think the oil change cost are over priced. More

by Gsanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Springfield Nissan responded

Thank you for letting us know we did a great job during your visit. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

August 04, 2021

The service department at Young blood Nissan provided excellent customer service! They were extremely professional, kind and helpful!! They made me feel right at home😁 More

by patparson2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Springfield Nissan responded

Thank you for letting us know our Nissan Team did a great job during your visit. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

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