Springfield Nissan - Service Center

My wife and I had fast and friendly service. Everything was as we expected and all our questions were answered to our expectations and more! was as we expected and all our questions were answered to our expectations and more! More

The tech workers are great as are the reps, but I do dislike how often they try to upsell me on everything recommending a host of expensive services. dislike how often they try to upsell me on everything recommending a host of expensive services. More

Andy did a fabulous job explaining the issues on my vehicle. He provided pictures and a video. vehicle. He provided pictures and a video. More

Excellent customer service. Daniel explained the service to me in a way that anyone could understand. Service was quick and efficient. 10/10 would recommend to me in a way that anyone could understand. Service was quick and efficient. 10/10 would recommend More

The dealership is very professional. Chase Wells is very helpful when it comes to suggestions regarding the maintenance on my Murano. helpful when it comes to suggestions regarding the maintenance on my Murano. More

Great service! Did a great job of communicating expectations, price etc. Andy gave me several different options and worked with me to get it done quickly. expectations, price etc. Andy gave me several different options and worked with me to get it done quickly. More

The person who helped with my car, Daniel, went above and beyond to make sure that my warranty coverage through CarMax was utilized for my Nissan Sentra 2013 transmission. I walked out the door only paying $ beyond to make sure that my warranty coverage through CarMax was utilized for my Nissan Sentra 2013 transmission. I walked out the door only paying $200 thanks to Daniels persistency with CarMax. He took the worry out of my experience. 100% will recommend to any friends or family that need assistance. More

They really considered me as a customer! The sales rep I talked to was friendly and informative without being condescending, and they even left a cold water in my car since it was so hot out! I trust them a talked to was friendly and informative without being condescending, and they even left a cold water in my car since it was so hot out! I trust them and will be going back. More

They can 't keep email addresses straight. My son bought a Titan I bought a Rogue. They send his requests to me. This email was sent to my wife. They seem to have a knack for explaining why they can't do a Titan I bought a Rogue. They send his requests to me. This email was sent to my wife. They seem to have a knack for explaining why they can't do repairs. My Rogue had a vibration at thiry five miles per hour, they said it was something in the transmission. But did not fix the problem, and it still vibrates. I have the extended warranty even though it only has 57,500 mile,and it had 37000 when I bought from them. I might not buy another car or truck from them. They have high prices for their service. 116 dollars for an oil change and tire rotation. I had a 2:15 appointment, arrived early. Pulled into an empty service bay. One person on the phone. Waited until service advisor came back from lunch I assumed, then as he was checking me in, he was more interested in up grading me to a tire rotation. Then he said I should have a 250 dollar transmission service as it was due at 60,000 miles. More

My car was at your service department from June 10 until July 31. Other than that, I’m grateful I’m back on the road. Chase was very kind. July 31. Other than that, I’m grateful I’m back on the road. Chase was very kind. More