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Springfield Nissan - Service Center

Springfield, MO

4.5
1,797 Reviews

1,797 Reviews of Springfield Nissan - Service Center

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August 06, 2021

The men in the Service department was really rude upon arrival. And unprofessional. They left my keys in my car in the parking lot when it was finished. Had me move the car 3 times when I arrived. Also wh More

by Amanda
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Daniel Chitwood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hamilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Burkemper
Aug 06, 2021 -

Springfield Nissan responded

Amanda, so sorry to hear this. Please call and speak with the service manager directly. He name is Shawn Hamilton 417-882-3838 Ext 1161

August 05, 2021

Great service. Friendly I will say I think the oil change cost are over priced. More

by Gsanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Burkemper
Aug 05, 2021 -

Springfield Nissan responded

Thank you for letting us know we did a great job during your visit. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

August 05, 2021

The service department at Young blood Nissan provided excellent customer service! They were extremely professional, kind and helpful!! They made me feel right at home😁 More

by patparson2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Springfield Nissan responded

Thank you for letting us know our Nissan Team did a great job during your visit. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

August 02, 2021

My service advisor Daniel Chitwood has my utmost confidence now. More

by Drum7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Springfield Nissan responded

Thank you for letting us know Daniel did a good job and has earned your confidence. We appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

July 30, 2021

The dealer got the job done. The job was done quickly and they done it right. The people were kind and respectful. I will be back. More

by clairgary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Burkemper
Jul 30, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know that our Nissan Service Team did a great job. We appreciate you and look forward to seeing you again. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

July 28, 2021

I was needing my 2nd key to my 21 Rogue and they ordered me one and programmed the key to work. It took longer than the hour they suggested so they offered me a 21 Murano to run errands without me asking fo More

by Beck Walker
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars and for taking the time to leave a review. We are glad to hear that Chase and the rest of our Nissan team did a great job for you during your visit. We appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

July 23, 2021

Chase does a great job. He was able to work with me on identifying my issues with my 2017 Nissan Titan and apply warranty work with it. More

by Dj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars and for taking the time to leave a review. We are glad to hear Chase did a great job. We appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

July 22, 2021

They are always helpful and friendly. They keep a clean and pleasant environment. I have a high regard of Chase, my “personal “ service rep. Thank you. More

by Heinzljudy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know Chase did a great job for you. We appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

July 20, 2021

Fantastic service! I am very satisfied with the service and look forward to working with Chase in the future and my service tech in the future. More

by haws60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Springfield Nissan responded

Thank you for letting us know that Chase did a great job during your visit. We look forward to seeing you again. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

July 20, 2021

Nissan did a great job programming my Rogue after it was in an accident! I always receive excellent service overall! My car is like new More

by Nan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Widiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grey and Connie, Connie Gainer, Andy Burkemper
Jul 22, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know that our Nissan Service Team did a great job during your visit. We appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

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