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Springfield Nissan - Service Center

Springfield, MO

4.7
1,794 Reviews

1,794 Reviews of Springfield Nissan - Service Center

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August 02, 2021

My service advisor Daniel Chitwood has my utmost confidence now. More

by Drum7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Springfield Nissan responded

Thank you for letting us know Daniel did a good job and has earned your confidence. We appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

July 30, 2021

The dealer got the job done. The job was done quickly and they done it right. The people were kind and respectful. I will be back. More

by clairgary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know that our Nissan Service Team did a great job. We appreciate you and look forward to seeing you again. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

July 27, 2021

I was needing my 2nd key to my 21 Rogue and they ordered me one and programmed the key to work. It took longer than the hour they suggested so they offered me a 21 Murano to run errands without me asking fo More

by Beck Walker
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars and for taking the time to leave a review. We are glad to hear that Chase and the rest of our Nissan team did a great job for you during your visit. We appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

July 23, 2021

Chase does a great job. He was able to work with me on identifying my issues with my 2017 Nissan Titan and apply warranty work with it. More

by Dj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars and for taking the time to leave a review. We are glad to hear Chase did a great job. We appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

July 22, 2021

They are always helpful and friendly. They keep a clean and pleasant environment. I have a high regard of Chase, my “personal “ service rep. Thank you. More

by Heinzljudy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know Chase did a great job for you. We appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

July 20, 2021

Nissan did a great job programming my Rogue after it was in an accident! I always receive excellent service overall! My car is like new More

by Nan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Widiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connie Gainer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grey and Connie
Jul 22, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know that our Nissan Service Team did a great job during your visit. We appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

July 20, 2021

Fantastic service! I am very satisfied with the service and look forward to working with Chase in the future and my service tech in the future. More

by haws60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Springfield Nissan responded

Thank you for letting us know that Chase did a great job during your visit. We look forward to seeing you again. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

July 19, 2021

Great dealership with great service department. Always available when we need them. Gets us in quickly and let's us know about any delays that may be happening More

by rrinker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know that Daniel and Chase did a great job during your visit with us. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

July 17, 2021

Very efficient and professional service from the initial sale to the new car inspection by the service team. They honored my appointment time and finished quickly. Everyone is courteous and knowledgeable. More

by A.wingo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Casper
Jul 19, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars and for taking the time to let us know that everyone did a great job during your visit with us. We appreciate your business and look forward to seeing you during future visits. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

July 16, 2021

I went in for a complimentary oil change and they gave my car a bath too. I was impressed with the courtesy of the workers and the speed in which they got me in and out of there. More

by LBailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know that Andy and Chase did a good job during your visit. We appreciate your business. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

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