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Springfield Nissan - Service Center

Springfield, MO

4.6
1,797 Reviews

1,797 Reviews of Springfield Nissan - Service Center

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July 03, 2023

Very professional. They helped out with a rental so me and my wife could get back and forth to work. My car was done in a timely manner More

by Rolando
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cristian Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know our team did a good job. We appreciate you!

July 01, 2023

Competent work. I enjoyed the snacks and water during my 2 1/2 hour wait. More

by awoodyinvest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Wells
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2023 -

Springfield Nissan responded

Thank you for the review. We are glad the snacks and water made the wait better for you. We appreciate you!

July 01, 2023

Waited over 2 hours for oil change - horrible communication about delay of “computer went down” and other response “we are busy”. Car was parked out front and ready 30 minutes and had to go ask i More

by Scscewing
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No
Jul 01, 2023 -

Springfield Nissan responded

We are sorry to hear of your experience. We would like to visit further. Please reach out to our Owner Loyalty Manager, Connie Gainer by dialing 417-882-3838. She is out until Wednesday, so if you would like to visit with someone before that, our Service Manager Shawn Hamilton will return on Monday.

June 26, 2023

Had good service. Well taken care off . Chase my tech was very helpful and nice. Good experience. Thanks More

by ruckmanjill
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Springfield Nissan responded

Thank you for the 5 Stars. We are glad to hear Chase did a good job. We appreciate you.

June 26, 2023

The service department is Always very professional, never pushy and upfront with pricing. Very helpful with reminders of when my appointment is scheduled. More

by C_wren
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Springfield Nissan responded

Thank you for the 5 Stars. We are glad to hear your visit went well. We appreciate you.

June 26, 2023

They were helpful in answering all question and explaining what was done to my car. They’re professional in all they do. More

by hoffmans705
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Springfield Nissan responded

Thank you for the 5 Stars. We appreciate you!

June 25, 2023

Well Chase was awesome and he always takes care of us when it comes to him getting my car in and out of there More

by ageebarry
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know Chase continues to do a good job. We appreciate you!

June 24, 2023

Great service, quickly with integrity by friendly staff. I’ve been going there for about 10 years. More

by mitchady
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Burkemper
Jun 24, 2023 -

mitchady responded

Thank you

June 22, 2023

Incredibly responsive and proactive with communication. Focused on giving the best customer service possible. Serving the customer first is the impression I received. More

by Nconnell.417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tori Fair
Jun 22, 2023 -

Springfield Nissan responded

Thank you for the 5 Stars and for the great feedback. We are happy to hear Tori did a great job during your visit. We appreciate you!

June 22, 2023

Very accommodating. Excellent costumer service! I would recommend to everyone to use nissan Youngblood. Thanks so much! More

by Mcnamaracarolyn9
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Springfield Nissan responded

Thank you for the 5 Stars. We appreciate you!

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