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Springfield Nissan - Service Center

Springfield, MO

4.7
1,794 Reviews

1,794 Reviews of Springfield Nissan - Service Center

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April 21, 2021

I always get my oil changes here because they know my car and take good care of it. Timely service and good attitudes. Thank you More

by Cchapin2352
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2021

Chase and the Nissan team always take care of me and my Rogue. They keep me informed of all that my vehicle needs and they do a great job! More

by Shine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Springfield Nissan responded

Good afternoon. Thank you for the 5 Stars and for taking the time to leave a review. We are glad to hear Chase did a great job for you. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

April 20, 2021

Great service. They explained services they provided and gave me heads up of what might need to be done at next service along with approximate amount More

by kimmiedriskell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Oldham
Apr 21, 2021 -

Springfield Nissan responded

Good morning. Thank you for taking the time to leave a review. We are glad to hear Wes did a good job during your visit with us. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

April 17, 2021

The oil change cost was approximately $ 35 higher than the market . Our digital Home Screen didn’t revert back to the speedometer. It still defaults to a maintenance screen. More

by dennisgroves58
Recommend Dealer
No
Employees Worked With
Wes Oldham
Apr 20, 2021 -

Springfield Nissan responded

Hello. I wanted to reach out and let you know that if you press the left or right arrow on the steering wheel control box, it will go back to the speedometer screen. If you're in the area, feel free to swing by and we are happy to do that as well. I am sorry that it ended up on the wrong screen after we reset the maintenance. As far as the oil change price, I am sorry you feel the price is on the high side. We do usually offer coupons on our website, so I would definitely check that before coming in. Or even ask your advisor if they can find you a coupon. The good thing is with the synthetic oil, you can go twice as long before having to come back in. We definitely appreciate your business. Feel free to reach out to me if you would like to visit more in detail. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

April 16, 2021

Great service! Friendly and thorough. Will be coming back for future service needs! Not only were they quick, they also washed my truck. Very pleased. More

by tiffanykathleenbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Springfield Nissan responded

Hello. Thanks so much for the 5 Stars and for leaving a review. We look forward to seeing you in the future. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

April 16, 2021

Outstanding friendly service! Kudos to Chase Wells in the service dept for taking great care of us! Free first service and car wash included since we bought our Nissan Pathfinder at Youngblood. Thanks! More

by Leslie.McCormick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Durrant
Apr 16, 2021 -

Springfield Nissan responded

Hi Leslie. Thanks so much for the 5 Stars and for the great review. We are happy to have you as part of our Youngblood Family. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

Apr 16, 2021 -

Leslie.McCormick responded

This is our first Nissan and we couldn't be happier with the car and the great service!

Apr 16, 2021 -

Springfield Nissan responded

Thanks again Leslie. We appreciate you!! :-))

April 16, 2021

We took our Rogue in to the service department because of problems with the air conditioning. Daniel went above and beyond to make sure everything was right. By far the best experience at a dealership servic More

by aroller232
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Springfield Nissan responded

Hello. Thank you for the 5 Stars and for taking the time to leave a review. We are glad to hear Daniel took great care of you. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

April 14, 2021

I feel that they listened to what the issue was with my car. They kept me informed at all times on what was being done to it. More

by Sandee Prince
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Springfield Nissan responded

Hi Sandee. Thanks so much for the 5 Stars and for the review. We are glad to hear Daniel and his team did a great job. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

April 13, 2021

Very nice location and friendly people. Wasn't a long time wait. They do a great job and nice to have a car wash as an incentive after service More

by Russell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2021

Very easy to make an appointment. Very professional. I will definitely come back. Reminded of our time very often when to bring our vehicle to be serviced. More

by William Hutton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Springfield Nissan responded

Hi William. Thank you for taking the time to leave a review. We are glad to hear your visit was good. We look forward to seeing you again. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

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