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Springfield Nissan - Service Center

Springfield, MO

4.5
1,797 Reviews

1,797 Reviews of Springfield Nissan - Service Center

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April 29, 2021

Friendly, thorough, professional. Worked me in when I needed it. Talked through all the service procedures and explained their work. Kept me up to date. More

by dlcj62352
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Burkemper
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Apr 30, 2021 -

Springfield Nissan responded

Thank you for the review. We are happy to hear that our Nissan Service Team did a great job. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

April 24, 2021

Clear communication. Quick turnaround. Clear pricing and expectation. Daniel was great to work with.they even cleaned my car! Thank you Nissan Youngblood great job More

by Domhaygood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2021 -

Springfield Nissan responded

Good morning. Thank you for taking the time to leave a review. We are glad to hear Daniel did a great job. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

April 22, 2021

All the Service team always friendly. Andy made sure if I needed anything while waiting to let him know. Vehicle always washed if weather permits. More

by JStevens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
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Apr 26, 2021 -

Springfield Nissan responded

Thank you for leaving a review for us. We are glad Andy did a good job. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

April 21, 2021

I always get my oil changes here because they know my car and take good care of it. Timely service and good attitudes. Thank you More

by Cchapin2352
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
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April 21, 2021

Chase and the Nissan team always take care of me and my Rogue. They keep me informed of all that my vehicle needs and they do a great job! More

by Shine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2021 -

Springfield Nissan responded

Good afternoon. Thank you for the 5 Stars and for taking the time to leave a review. We are glad to hear Chase did a great job for you. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

April 20, 2021

Great service. They explained services they provided and gave me heads up of what might need to be done at next service along with approximate amount More

by kimmiedriskell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Oldham
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Apr 21, 2021 -

Springfield Nissan responded

Good morning. Thank you for taking the time to leave a review. We are glad to hear Wes did a good job during your visit with us. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

April 17, 2021

The oil change cost was approximately $ 35 higher than the market . Our digital Home Screen didn’t revert back to the speedometer. It still defaults to a maintenance screen. More

by dennisgroves58
Recommend Dealer
No
Employees Worked With
Wes Oldham
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Apr 20, 2021 -

Springfield Nissan responded

Hello. I wanted to reach out and let you know that if you press the left or right arrow on the steering wheel control box, it will go back to the speedometer screen. If you're in the area, feel free to swing by and we are happy to do that as well. I am sorry that it ended up on the wrong screen after we reset the maintenance. As far as the oil change price, I am sorry you feel the price is on the high side. We do usually offer coupons on our website, so I would definitely check that before coming in. Or even ask your advisor if they can find you a coupon. The good thing is with the synthetic oil, you can go twice as long before having to come back in. We definitely appreciate your business. Feel free to reach out to me if you would like to visit more in detail. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

April 16, 2021

We took our Rogue in to the service department because of problems with the air conditioning. Daniel went above and beyond to make sure everything was right. By far the best experience at a dealership servic More

by aroller232
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2021 -

Springfield Nissan responded

Hello. Thank you for the 5 Stars and for taking the time to leave a review. We are glad to hear Daniel took great care of you. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

April 16, 2021

Great service! Friendly and thorough. Will be coming back for future service needs! Not only were they quick, they also washed my truck. Very pleased. More

by tiffanykathleenbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2021 -

Springfield Nissan responded

Hello. Thanks so much for the 5 Stars and for leaving a review. We look forward to seeing you in the future. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

April 16, 2021

Outstanding friendly service! Kudos to Chase Wells in the service dept for taking great care of us! Free first service and car wash included since we bought our Nissan Pathfinder at Youngblood. Thanks! More

by Leslie.McCormick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Durrant
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Apr 16, 2021 -

Springfield Nissan responded

Hi Leslie. Thanks so much for the 5 Stars and for the great review. We are happy to have you as part of our Youngblood Family. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

Apr 16, 2021 -

Leslie.McCormick responded

This is our first Nissan and we couldn't be happier with the car and the great service!

Apr 16, 2021 -

Springfield Nissan responded

Thanks again Leslie. We appreciate you!! :-))

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