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Springfield Nissan - Service Center

Springfield, MO

4.5
1,797 Reviews

1,797 Reviews of Springfield Nissan - Service Center

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April 14, 2021

I feel that they listened to what the issue was with my car. They kept me informed at all times on what was being done to it. More

by Sandee Prince
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Springfield Nissan responded

Hi Sandee. Thanks so much for the 5 Stars and for the review. We are glad to hear Daniel and his team did a great job. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

April 13, 2021

Very nice location and friendly people. Wasn't a long time wait. They do a great job and nice to have a car wash as an incentive after service More

by Russell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Wallace
April 12, 2021

Very easy to make an appointment. Very professional. I will definitely come back. Reminded of our time very often when to bring our vehicle to be serviced. More

by William Hutton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
Apr 16, 2021 -

Springfield Nissan responded

Hi William. Thank you for taking the time to leave a review. We are glad to hear your visit was good. We look forward to seeing you again. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

April 11, 2021

Very helpful and courtesy same day service at a affordable price will definitely be using them again in the future for all my nissan needs More

by Jonesn242
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Springfield Nissan responded

Hello. Thank you for the 5 Stars and for taking the time to leave a review. We are glad to hear Chase did a great job for you. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

April 09, 2021

Daniel Chitwood is the BEST! He went out of his way more than once to assist me with my appointment/loaner car. He is the epitome of what true customer service should look like. Thank you! More

by Wheelers4ia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Springfield Nissan responded

Good morning. Thank you for the 5 Stars and for the awesome review. We are glad to hear Daniel does a great job for you. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

April 09, 2021

Online scheduling for service is very convenient. Chase explains everything well and keeps you updated on any additional issues that need to be considered for your vehicle. More

by Mike Loftus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Springfield Nissan responded

Hi Mike. Thanks so much for the 5tars and for taking the time to leave a review. We are glad to hear you had a good experience from scheduling all the way through the process. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

April 09, 2021

I had a terrific experience. Wes got my car a/c running and the whole experience was fantastic. I was kept well informed and the staff were pleasant. More

by ibellealton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Oldham
Apr 09, 2021 -

Springfield Nissan responded

Hello. Thank you for the 5 Stars and for taking the time to leave a review. We are glad to hear Wes and his team did a good job for you. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

April 08, 2021

The service department (Chase and his co-workers) were friendly and efficient in servicing my car. Our appointment started on time and completed on time. I highly recommend them. More

by lauracollins71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Springfield Nissan responded

Hi Laura. Thank you for the 5 Stars and for taking the time to leave a review. We are glad to hear that Chase and the rest of our team did a great job for you during your visit. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

April 06, 2021

Everyone I encountered at this dealership was more than pleasant and helpful. I was there for a recall, which took about 2 hours. The wait was far more comfortable than I expected, and I drove away with a More

by Csand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Oldham
Apr 06, 2021 -

Springfield Nissan responded

Hello. Thank you for the 5 Stars and for the kind review. We are happy to hear your visit went so well. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

April 06, 2021

Wes our service rep took care of all our needs and kept us updated with our Sentra’s repair status. Wes was able to find an updated extended transmission warranty on our 2015 Nissan Sentra saving us severa More

by Horndog11b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Oldham
Apr 06, 2021 -

Springfield Nissan responded

Hello. Thank you for the 5 Stars and for taking the time to leave a review. We are happy to hear Wes took great care of you and was able to get your repairs covered by warranty 100%. That's always a good day. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

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