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Springfield Nissan - Service Center

Springfield, MO

4.5
1,797 Reviews

1,797 Reviews of Springfield Nissan - Service Center

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March 09, 2021

I made an appt for service, but when my daughter arrived with it, they had lots of trouble finding my information, even though I had rec'd some auto texts about my appt Otherwise, very friendly! Really wis More

by jdbrandt4
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don't remember how took my call when I made the appt...Brooke, Bridget maybe? Very friendly, Andy Burkemper
Mar 09, 2021 -

Springfield Nissan responded

Thank you for the review. I do apologize about the confusion on arrival as well as the fact that our courtesy shuttle is currently not running. We definitely look forward to being past the COVID regulations so we can offer these great services again. Thank you for your business. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

March 09, 2021

Outstanding, courteous service was given by all staff that I encountered. I will certainly come back when I am in need of service to my vehicle. More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Springfield Nissan responded

Hi Don. Thank you for the 5 Stars and the kind review. We look forward to seeing you again. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

March 06, 2021

Andy always takes good care of my vehicle and myself helps me understand the how’s and why I need this service.thank you. Rose More

by rosekglenn16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
Mar 06, 2021 -

Springfield Nissan responded

Good morning Rose. Thank you for the review. We are glad to hear Andy does a great job for you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

Mar 06, 2021 -

rosekglenn16 responded

I always know that with Andy I’m safe on the road!! Thanks

March 05, 2021

Andy was fantastic!!! I am out of town and Andy took care of my daughter’s vehicle perfectly!!!! I will use Youngblood again. Thank you More

by Paul.watson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
Mar 05, 2021 -

Springfield Nissan responded

Hi Paul. Thank you for the great review and for trusting Andy with your daughter's car. We are happy you and your daughter are a part of our Youngblood Family. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

March 05, 2021

Service was amazing. This was my 2md time in and just like the first I was quickly greeted and helped. I had a lot of concerns and Andy listened carefully and helped walk me through everything that neede More

by chrislauj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura O., Andy Burkemper
Mar 05, 2021 -

Springfield Nissan responded

Thank you for the great review. We are glad that Andy and Laura did a great job for you. Have a great weekend. Sincerely, Connie Gainer, Nissan Owner Loyalty Manager

March 02, 2021

Great service friendly clean great great service great great atmosphere great great service great great atmosphere great great service great great atmosphere great would recommend More

by Alemke50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Oldham
Mar 03, 2021 -

Springfield Nissan responded

Hello. Thank you for the 5 Stars and for taking the time to leave a review. We are happy to hear that you had a positive service experience with Wes and our Youngblood Team. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

March 02, 2021

Daniel thank you for everything you do. You and the whole team over there are beyond amazing and just great at everything you all do. I'm so happy to call you and your team friends. You guys always make the More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Springfield Nissan responded

Hi Tim. Thank you so much for the 5 Stars and kind word. We are glad to call you a friend as well. Thank you for being a part of our Youngblood Family. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

February 27, 2021

Always friendly and interested in being of assistance. Fast work, clear explanation of what was done. I do find it interesting that I MUST use at least 25 words to leave a review. More

by katee1120
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wes Oldham
Mar 01, 2021 -

Springfield Nissan responded

Hi katee1120. Thank you for the 5 Stars and for taking the time to leave a review. I do apologize for the 25 word requirement. We have attempted to have that revised, but unfortunately it is not allowed. Have a wonderful week. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

February 26, 2021

Thoroughly took care of my needs and communicated with me related to progress I had a rental and it also was very accommodating, this department was very kind More

by tresamarlow2104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Springfield Nissan responded

Good afternoon. Thank you for the 5 Stars and for taking the time to leave a review. I am glad to hear that Chase took great care of you during your service visit. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

February 25, 2021

Good service, easy to work with. I've bought my last 2 cars from them.. that pretty much says it all. Keep up the good work. More

by rswachter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Burkemper
Feb 26, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars and for the great review. We appreciate your loyalty and are glad you are a part of our Youngblood Family. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

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