Back

Springfield Nissan - Service Center

Springfield, MO

4.7
1,794 Reviews

1,794 Reviews of Springfield Nissan - Service Center

Sort by
February 20, 2021

I purchased my vehicle from this dealership and have always brought it to their serviice center because they take exceptional care of me. Not only does Andy listen to what i think my issues are but he More

by Janella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Springfield Nissan responded

Hi Janella. Thanks for the 5 Stars and the kind words. We appreciate you and your trust in us. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

February 16, 2021

Great service, Wess Called (text) me every day to go over what was being done and what to expect. The time and cost estimate was exact. More

by jacob.longwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Oldham
Feb 17, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars and for the review. We appreciate your business. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

February 14, 2021

Service was expedient and all my needs were met by the friendly and helpful staff at my Nissan Dealership. They even went the extra step and took care of some other things that were issues that were pr More

by Michael Price
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Oldham
Feb 15, 2021 -

Springfield Nissan responded

Hi Michael. Thank you for the 5 Stars and for taking the time to give us a review. We appreciate you very much. Have a great day. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

February 13, 2021

I will always bring my vehicle here for the best service ever. Daniel takes care of me every time and I look forward to his honesty about my car and how we can keep me driving. More

by tiffany23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Springfield Nissan responded

Hi tiffany23. Thank for so much for the 5 Stars and great review. Thank you for trusting us with your servicing needs. We look forward to serving you again during routine maintenance. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

February 13, 2021

Always take my truck to the dealer for service. The service here is great, Chase, the service advisor, is always fantastic! I feel as if they are very thorough and my vehicle is treated well. They alwa More

by husbandoftawni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Springfield Nissan responded

Good morning. Thank you for the great review. We appreciate your business and look forward to seeing you again. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

February 12, 2021

Geoff is well versed in his trade. He is able to trouble shoot whatever problem he is faced with. Geoff has always been helpful and pleasant when I bring my vehicle in. Andy is also helpful and they work t More

by Shanks071981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoff Whitney
Feb 12, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars and for the great review. We are happy to hear that Andy and Geoff took great care of you. Thank you for trusting us with your servicing needs. We look forward to seeing you again. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

February 11, 2021

David was very thorough assessing what was wrong with my truck and got it taken care of that day. Appreciate the quick turnaround as it’s my daily driver. More

by Hartley.jaden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Springfield Nissan responded

Hello. Thank you for the 5 Stars and great review. We appreciate your business. Have a wonderful day. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

February 11, 2021

Good, quick service, as I’ve always experienced. Wes is always friendly and patient. Paying for routine maintenance is never fun, but they are quick and efficient. More

by tper82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Oldham
Feb 12, 2021 -

Springfield Nissan responded

Good morning. Thank you for the 5 Stars and great review. We definitely realize routine maintenance is not a fun experience, but a necessary one. We appreciate your business and your putting your trust in Wes and his team to take great care of you. Have a wonderful day. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

February 09, 2021

Andy always takes good care of me. In and out in reasonable time with no upselling waiting area comfortable and quiet. Coffee available which is nice touch. More

by davejprn45@me.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Springfield Nissan responded

Hi Davejprn. Thanks so much for the great review. I'm glad to hear your visit went well and you enjoyed the coffee. I hope you have a great week. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

February 07, 2021

Parts are WAY too expensive. A sun visor that costs $215 is Highway robbery. It’s cardboard on a stick for goodness sake. I do like how I am kept in formed both before and during my card service appointme More

by j_craig_williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Chitwood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Springfield Nissan responded

Good morning Craig. It's Connie and I am the Nissan Owner Loyalty Manager at Youngblood Auto. I wanted to reach out to you regarding your review. I know parts prices can be very frustrating, especially on the older models such as this. The price quoted to you included labor, however I spoke with your Advisor and his team. They have agreed to drop the labor off and install it at no cost to help get the cost down for you. We could do it for $150 plus tax. If you would like for us to schedule this, just let me know or give us a call at 417-882-3838. We do appreciate your business and want to make sure you are 100% satisfied. I am happy to hear that Daniel and does a great job at keeping you informed during your visits. Feel free to call myself or Daniel with any further questions. Sincerely, Connie

...
73
...