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Springfield Nissan - Service Center

Springfield, MO

4.5
1,797 Reviews

1,797 Reviews of Springfield Nissan - Service Center

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February 11, 2021

David was very thorough assessing what was wrong with my truck and got it taken care of that day. Appreciate the quick turnaround as it’s my daily driver. More

by Hartley.jaden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Springfield Nissan responded

Hello. Thank you for the 5 Stars and great review. We appreciate your business. Have a wonderful day. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

February 09, 2021

Andy always takes good care of me. In and out in reasonable time with no upselling waiting area comfortable and quiet. Coffee available which is nice touch. More

by davejprn45@me.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
Feb 09, 2021 -

Springfield Nissan responded

Hi Davejprn. Thanks so much for the great review. I'm glad to hear your visit went well and you enjoyed the coffee. I hope you have a great week. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

February 07, 2021

Parts are WAY too expensive. A sun visor that costs $215 is Highway robbery. It’s cardboard on a stick for goodness sake. I do like how I am kept in formed both before and during my card service appointme More

by j_craig_williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Chitwood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Springfield Nissan responded

Good morning Craig. It's Connie and I am the Nissan Owner Loyalty Manager at Youngblood Auto. I wanted to reach out to you regarding your review. I know parts prices can be very frustrating, especially on the older models such as this. The price quoted to you included labor, however I spoke with your Advisor and his team. They have agreed to drop the labor off and install it at no cost to help get the cost down for you. We could do it for $150 plus tax. If you would like for us to schedule this, just let me know or give us a call at 417-882-3838. We do appreciate your business and want to make sure you are 100% satisfied. I am happy to hear that Daniel and does a great job at keeping you informed during your visits. Feel free to call myself or Daniel with any further questions. Sincerely, Connie

February 03, 2021

Satisfied with their service and their charges are moderate. Also customer friendly. Maintain clean environment. Overall performance excellent. Will come back anytime. Will recommend them to friends More

by cihimoyan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Oldham
Feb 03, 2021 -

Springfield Nissan responded

Hello and thank you for the 5 Stars. We are glad to hear that Wes took great care of you. We appreciate your business. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

February 02, 2021

Everyone was awesome! Daniel took great care of us and our car! I’m so glad I took my car here and I will definitely be back! More

by bradley4farms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Springfield Nissan responded

Hi bradley4farms. A big thank you for the 5 Stars and kind words. So glad to hear Daniel took great care of you. We are glad to have you as a part of our Youngblood Service Family. I hope you have a great day. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

January 31, 2021

Our six month checkup went smooth as well as service on the car. Chase is always thorough at answering our questions, professional and courteous. The time for service was more reasonable this time. Approxi More

by crjaquess60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Springfield Nissan responded

Thank you for the great review and thank you for being a valued part of our Youngblood Family. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

January 31, 2021

Went in for an oil change/ air filter and cabin filter change. Also ordered a replacement antenna from the parts department. Service was great, thank you More

by chrisbrabo79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Springfield Nissan responded

Thank you for the 5 Stars. We are happy to hear your service visit went great. We look forward to seeing you on future routine visits. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

January 30, 2021

My service advisor Daniel Chitwood was quick to get me set up for service and was attentive to my needs and was able to accommodate. More

by Curious George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2021 -

Springfield Nissan responded

Thank you for the great review and for being a part of our Youngblood Service Family. Sincerely, Connie Gainer

January 30, 2021

The dealership personnel were friendly, knowledgeable and prompt in responding to my needs. I was having a car issue and the Service Dept. immediately worked me into their schedule and repaired the car, and More

by Paulette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Oldham
Jan 30, 2021 -

Springfield Nissan responded

Hi Paulette. Thank you for the 5 Stars and nice review. We appreciate you! Sincerely, Connie Gainer - Owner Loyalty Manager

January 30, 2021

Easy and headache free repair on my Pathfinder. I loved that we could communicate by text, that made it super easy! Wes was great and explained everything so I could understand. More

by Stefanie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wes Oldham
Feb 01, 2021 -

Springfield Nissan responded

HI Stefanie. Thanks so much for the 5 Stars and kind words. I am happy to hear Wes did a great job for you. I hope you have a great day. Sincerely, Connie Gainer - Nissan Owner Loyalty Manager

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