Springfield Nissan - Service Center

The service department is one of the best we’ve ever dealt with. We can trust them when they are servicing our car that they won’t add a bunch of stuff that’s not necessary. They get our service done qu dealt with. We can trust them when they are servicing our car that they won’t add a bunch of stuff that’s not necessary. They get our service done quickly. More

Great service. They made me their #1 priority. Listened to my concerns and took care of it. Checked on me throughout my visit. No pressure just suggested my next service and gave me a price. I liked tha to my concerns and took care of it. Checked on me throughout my visit. No pressure just suggested my next service and gave me a price. I liked that. More

As always, Chase and the team delivered friendly and prompt service! Definitely worth the 1 1/2 hour drive to maintain my Murano...won’t go anywhere else! prompt service! Definitely worth the 1 1/2 hour drive to maintain my Murano...won’t go anywhere else! More

Everyone was great! They explained everything and kept me posted on how the repairs were going. I love my Nissan and they provided quality service! posted on how the repairs were going. I love my Nissan and they provided quality service! More

Friendly personnel. Saw to my problem faster than I expected. Cost: $200 cheaper than a local repair shop! XLNT service. Will make them my service department, even though they're 25 miles away. expected. Cost: $200 cheaper than a local repair shop! XLNT service. Will make them my service department, even though they're 25 miles away. More

Work was done in a timely manner and done well, Wes is always very friendly and professional at his job, I appreciate his efforts in doing his job well always very friendly and professional at his job, I appreciate his efforts in doing his job well More

I brought my car in to have The oil changed and the tires rotated did not have a great experience but after my experience they did reach out to me and we’re very apologetic for the misunderstanding that we h rotated did not have a great experience but after my experience they did reach out to me and we’re very apologetic for the misunderstanding that we had and wanted to make it right with me that says a lot for business More

It was a pleasant experience with a comfortable area to wait. We didn’t get pushed to the “back of the line” because of the fact that it was a free service. And no effort was made to “sell” us extra servic wait. We didn’t get pushed to the “back of the line” because of the fact that it was a free service. And no effort was made to “sell” us extra services. More

Overall, very pleased with the service. Minus the long weekend for the holiday, the car was in, diagnosed, and parts replaced within a couple days. We also received some additional service on the house to weekend for the holiday, the car was in, diagnosed, and parts replaced within a couple days. We also received some additional service on the house to account for our vehicle sitting mostly idle in storage for 3 years - this was unexpected and very much appreciated. I dropped a star because of communication during the first 24 hours. It was "getting hooked up," "about to be started," or "getting pulled into the garage right now," which left me expecting a call. An honest estimate of number of cars ahead of me or whether it is in the garage yet would have increased my comfort level and kept me from calling to figure out what was taking so long with the diagnosis that hadn't even started. More